Innenpool

Bewertungen von Clifton Victoria Inn at the Falls

2.5 out of 5
Clifton Victoria Inn at the Falls
5591 Victoria Ave, Niagara Falls, ON

Bewertungen

7.6

Gut

407 von insgesamt 1306 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
425 von insgesamt 1306 Gästebewertungen haben eine Bewertung von 8 - Gut" "
281 von insgesamt 1306 Gästebewertungen haben eine Bewertung von 6 - Okay" "
137 von insgesamt 1306 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
56 von insgesamt 1306 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

7.4/10

Sauberkeit

8.2/10

Personal & Service

7.0/10

Ausstattung

6.6/10

Zustand der Unterkunft

7.2/10

Umweltfreundlichkeit

Bewertungen

6/10 – Okay

Sebastian

Mit der Familie gereist
Gut: Personal & Service
Verbesserungswürdig: Sauberkeit
Location of the hotel was good. After 5 minutes of walking you were right in the middle of everything. Also, staff at the front desk was very nice. Totally unacceptable: the room was very dirty. After arriving in the room, the carpet was full of crumbs, dust, potato chips, some rubber bands and the cap of a bottle. Also, the linen of both beds were backwards. One had a red stain on it. Bathroom looked clean. We left for a while and told the front desk about it. After coming back, room was cleaner but not clean. Linen was changed, room got vacuumed, but not too well. Still some crumbs, a rubber band and dust (also on furniture). Picture was sent to the hotel. Breakfast was included and was basic but ok. We didn't like the plastic forks and knives and the paper plates. But that's probably just our preference. I'd think, it's probably cheaper to wash real plates than throw away tons of waste every day. Conclusion to all of this: location is good, friendly staff but the room was unacceptable (and quite old) because it was just too dirty. Even after complaining.
Aufenthalt von 2 Nächten im August 2023
Antwort von Clifton Victoria Inn at the Falls am 18. Aug. 2023
We appreciate your review and feedback. Thank You.

10/10 – Hervorragend

Larry

Mit dem Partner gereist
Gut: Personal & Service, Ausstattung und Zustand der Unterkunft
Nice property, loved the New Orleans type decor. Staff all friendly and accommodating. Great location.
Aufenthalt von 3 Nächten im April 2024
Antwort von General Manager am 3. Mai 2024
Dear Larry, Thank you for choosing Clifton Victoria Inn at the Falls and for your perfect rating. We are pleased to read that you loved our property along with our fantastic location and courteous associates, It was a pleasure accommodating you and we look forward to your next visit.Sincerely,Nicholas DiCienzo,General Manager

4/10 – Schlecht

Sandra

Gut: Personal & Service
Verbesserungswürdig: Zustand der Unterkunft
Needs a face lift
Aufenthalt von 1 Nacht im Mai 2024
Antwort von General Manager am 3. Mai 2024
Dear Sandra. Thank you for being our guest and posting your review. We appreciate your candid insights regarding the need for updates throughout our property. We are committed to maintaining and improving our hotel's appearance and functionality to ensure our guests enjoy a comfortable and satisfying stay. Your comments highlight important areas for our attention and investment as we make notes for future plans. We hope to welcome you back for the much-improved stay you deserve.Sincerely,Nicholas DiCienzo,General Manager

8/10 – Gut

Mike

Gut: Personal & Service
Aufenthalt von 1 Nacht im April 2024
Antwort von General Manager am 1. Mai 2024
Dear Mike, Thank you for the generous rating. It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your stay. It was our pleasure hosting you at Clifton Victoria Inn at the Falls; we hope to see you again soon. Sincerely,Nicholas DiCienzo,General Manager

10/10 – Hervorragend

kirtikant

Gut: Sauberkeit und Personal & Service
Good location
Aufenthalt von 1 Nacht im April 2024
Antwort von General Manager am 30. Apr. 2024
Dear Kirtikant, Thank you for choosing Clifton Victoria Inn at the Falls. We were pleased that our location close to Niagra Falls and many other points of attraction exceeded all your expectations. Thank you for being our guest. If you find yourself in our area again, we hope to have another opportunity to provide you with an exceptional stay. Sincerely,Nicholas DiCienzo,General Manager

10/10 – Hervorragend

Jennifer

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Ausstattung
It was a great time. Close to everything. The rooms were nice but some part had the ceiling open.
Aufenthalt von 2 Nächten im April 2024
Antwort von General Manager am 29. Apr. 2024
Dear Jennifer, Thank you for staying at Clifton Victoria Inn at the Falls and for giving us such a great review. We are delighted to read you loved our well-appointed rooms and our location close to all the points of interest. Thank you once again; it will be our pleasure to welcome you back on your next visit.Sincerely,Nicholas DiCienzo,General Manager

8/10 – Gut

Anupreet

Gut: Sauberkeit und Personal & Service
The property is descent but location is marvellous!
Aufenthalt von 1 Nacht im April 2024
Antwort von Clifton Victoria Inn at the Falls am 28. Apr. 2024
Thank your for your review and feedback.

6/10 – Okay

Ahsan

Mit der Familie und kleinen Kindern gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Really old. Even the mattress spring was broken. Carpet has warping and really old. Water damage on bathroom doors. Seems like no investment made to upgrade the facilities, equipment and furniture in this hotel in last 30 years!
Aufenthalt von 1 Nacht im April 2024
Antwort von Clifton Victoria Inn at the Falls am 28. Apr. 2024
Thank you for your feedback and review. We will pass down your concerns to Management but we appreciate your feedback on your recent stay.

10/10 – Hervorragend

Debra

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The property is old but clean and quiet. A bit too warm, but they have AC in the rooms so that is fine. The staff are very friendly and talk to everyone. It was a great night.
Aufenthalt von 1 Nacht im April 2024
Antwort von General Manager am 28. Apr. 2024
Dear Debra, Thank you for taking the time to leave such wonderful feedback about your overnight stay at Clifton Victoria Inn at the Falls. We are thrilled to read you loved our excellent service and spotless property. We are delighted you included us in your travel plans and hope you will be back to see us again soon.Sincerely,Nicholas DiCienzo,General Manager

8/10 – Gut

open

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Ausstattung
I feel my money worth 🤗 Sauna was a bonus, I loved it.
Aufenthalt von 1 Nacht im April 2024
Antwort von General Manager am 28. Apr. 2024
Dear Open, Thank you for the wonderful review of Clifton Victoria Inn at the Falls. We are thrilled to read about your stay and how much you loved our affordable rates. Thank you once more, and we look forward to hosting you again on your next visit. Sincerely,Nicholas DiCienzo,General Manager

10/10 – Hervorragend

Shakhlo

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Family friendly environment with delicious breakfast! Amazing staff! Ali helped us to check in & out! Exceptional customer service. Thank you!
Aufenthalt von 2 Nächten im April 2024
Antwort von General Manager am 27. Apr. 2024
Dear Shakhlo, Thank you for choosing Clifton Victoria Inn at the Falls and taking the time to review your stay. It was a pleasure reading about the excellent service you received from our staff. This is what we strive to do every day, so we appreciate you acknowledging our efforts. We also appreciate you mentioning our delicious breakfast. We hope to have the pleasure of doing so again in the future.Sincerely,Nicholas DiCienzoGeneral Manager

10/10 – Hervorragend

Kyle

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im April 2024
Antwort von General Manager am 28. Apr. 2024
Dear Kyle, Thank you for the wonderful review. We are thrilled we met your expectations for a fantastic stay at Clifton Victoria Inn at the Falls. We hope to have the pleasure of doing so again on your next visit.Sincerely,Nicholas DiCienzo,General Manager

4/10 – Schlecht

neha

Gut: Personal & Service
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
Aufenthalt von 1 Nacht im April 2024
Antwort von General Manager am 25. Apr. 2024
Dear Neha, Thank you for sharing your rating. We strive to offer quality service to our guests; therefore, we are disappointed if we did not meet your expectations. Please accept our apologies for any frustrations or inconveniences you may have had during your stay. We hope you will return and allow us to show you the hospitality we are known for providing.Sincerely,Nicholas DiCienzo,General Manager

6/10 – Okay

William

Mit der Familie gereist
Gut: Personal & Service
Overall it was an average hotel. We stayed for 2 nights. Bit expensive for what you receive. Rooms are outdated and not cleaned very well. The breakfast was less than satisfactory. Very close to Clifton Hill. About a 2 min walk Definitely not quiet as you can hear every sound especially during the day. Overall not bad but probably wouldn't book again.
Aufenthalt von 2 Nächten im April 2024
Antwort von General Manager am 23. Apr. 2024
Dear William, Thank you for choosing to stay with us. We are pleased to read you liked our location. However, we are sorry for the issues you had with the condition of your room. Please know that we are continuously working on the upkeep of our property to enhance the comfort and satisfaction of our guests. Your feedback is valuable as it helps us prioritize improvements and ensure our accommodations meet our guests' expectations. We are also sorry for your disappointment with the breakfast, and we will address this with our food and beverages team to see where we can improve. Reviews like yours are invaluable to our hotel as we continuously strive to improve our guest experience. Thank you again, and we hope to welcome you back. Sincerely,Nicholas DiCienzo,General Manager

10/10 – Hervorragend

LILI

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I had a good deal for two nights stay including free breakfast and free parking. Definitely I will be back. Highly recommended.
Aufenthalt von 2 Nächten im April 2024
Antwort von General Manager am 18. Apr. 2024
Dear Lili, Thank you for the wonderful review of Clifton Victoria Inn at the Falls and for recommending us. We are thrilled to read about your stay and how much you enjoyed our complimentary breakfast and parking. We work hard to deliver a great experience for all of our guests, and we very much appreciate you recognizing our efforts. Thank you once more, we look forward to hosting you again on your next visit.Sincerely,Nicholas DiCienzo,General Manager

8/10 – Gut

Danielle

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service und Ausstattung
Great stay
Aufenthalt von 1 Nacht im April 2024
Antwort von General Manager am 18. Apr. 2024
Dear Danielle, Thank you for the generous rating. It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your stay. It was our pleasure hosting you at Clifton Victoria Inn at the Falls; we hope to see you again soon. Sincerely,Nicholas DiCienzo,General Manager

4/10 – Schlecht

Katie

Mit der Familie gereist
Verbesserungswürdig: Ausstattung und Zustand der Unterkunft
This hotel is very dated with minimal amenities. We appreciate that they were able to bring us a room fridge, but overall the pictures are not accurate to the date and condition of the rooms and building. The breakfast quality was good but variety was minimal, the same small offering daily. Pool is very small, no hot tub. Staff were friendly, parking was easy and included. Location was great for walkability
Aufenthalt von 1 Nacht im April 2024
Antwort von General Manager am 16. Apr. 2024
Dear Katie, Thank you for being our guest. We appreciate your comments regarding the condition of our property. Please know that we are continuously working on the upkeep of our hotel to enhance the comfort and satisfaction of our guests. Your feedback is valuable as it helps us prioritize improvements and ensure our accommodations meet our guests' expectations. We are also sorry for your disappointment with the breakfast, and we will address this with our food and beverages team to see where we can improve. On a positive note, we are pleased to know you liked not only our service and location but also the parking. We hope you will give us another chance to provide you with the hospitality you deserve. Thank you again for your feedback.Sincerely,Nicholas DiCienzo,General Manager

6/10 – Okay

Gideon

Gut: Personal & Service
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
Lots of bed stains and the bathroom looks like it needs remodeling.
Aufenthalt von 2 Nächten im April 2024
Antwort von General Manager am 15. Apr. 2024
Dear Gideon, Thank you for the feedback. We apologize that our housekeeping staff overlooked some areas in your room. We will certainly share your concerns with our housekeeping team to take corrective action. We also regret that you felt our bathroom needed updating. We are grateful for the feedback, and we will share these notes with the appropriate individuals for future modernization plans for our hotel. We hope you will give us another chance to prove that we are committed to providing excellent stay. Sincerely,Nicholas DiCienzo,General Manager

10/10 – Hervorragend

Jim

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im April 2024
Antwort von Clifton Victoria Inn at the Falls am 15. Apr. 2024
Thank you for you review. We appreciate you feedback.

6/10 – Okay

Mahakpreet

Verbesserungswürdig: Personal & Service und Zustand der Unterkunft
It was at a great location but the room was so humid and there was a lot of noise coming from poolside and my window was closed.
Aufenthalt von 1 Nacht im April 2024
Antwort von General Manager am 12. Apr. 2024
Dear Mahakpreet, Thank you for taking the time to share your feedback. We are pleased to read you loved our location. However, please accept our apologies for the noise disturbances you experienced while you were here. We were not aware of these concerns during your stay; in the future, please know our front desk staff is always available to try and resolve any comfort issues, including relocation whenever possible. Thank you for taking the time to write this review, and we hope to welcome you again soon.Sincerely,Nicholas DiCienzo,General Manager

8/10 – Gut

Kimberly, Calgary

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service und Ausstattung
Cheap and cheerful. A good deal for Niagara but don't expect luxury. Wish the pool was cleaner and the breakfast had more options, fresh fruit would be nice. Loved that we could park and walk to everything.
Aufenthalt von 1 Nacht im April 2024
Antwort von General Manager am 12. Apr. 2024
Dear Kimberly, Thank you for reviewing your stay at Clifton Victoria Inn at the Falls. We are pleased you liked our parking and location close to many points of interest all at an affordable rate. We value your comments and suggestions regarding the pool and breakfast options and have taken note of them. Thank you for letting us know how much you enjoyed your stay. We hope you are already planning another visit our way!Sincerely,Nicholas DiCienzo,General Manager

10/10 – Hervorragend

Jenean

Mit einer Gruppe gereist, Mit der Familie gereist
Gut: Personal & Service und Zustand der Unterkunft
We loved our stay at the Clifton Victoria Inn at the Falls. We were there for the eclipse. The people were wonderful, so nice and helpful. I would definitely return for the price, location and the people.
Aufenthalt von 3 Nächten im April 2024
Antwort von General Manager am 12. Apr. 2024
Dear Jenean, Thank you so much for your outstanding review and for staying with us while you were here to view the eclipse. We are glad that everything went well during your stay and that our prime location, excellent service, and reasonable rates made for a memorable experience. Thank you for choosing Clifton Victoria Inn at the Falls, and we hope to have the opportunity to welcome you back any time you are in the area.Sincerely,Nicholas DiCienzo,General Manager

10/10 – Hervorragend

Wai tat

Gut: Personal & Service
A/C unit is noisy
Aufenthalt von 1 Nacht im April 2024
Antwort von General Manager am 12. Apr. 2024
Dear Wai, Thank you for your review. We appreciate your perfect rating. However, we are sorry for the noise disturbances you experienced from our A/C unit. We understand your frustration, and we are grateful for your patience. Guest feedback gives us valued insight to improve our accommodations and guest experience. We hope to see you again soon at Clifton Victoria Inn at the Falls.Sincerely,Nicholas DiCienzo,General Manager

6/10 – Okay

Edward

Rooms or hallway need microwave. And no refrigerator around
Aufenthalt von 3 Nächten im April 2024
Antwort von General Manager am 11. Apr. 2024
Dear Edward, Thank you for your review! We appreciate your suggestion regarding some of our amenities and have taken note of it. Your feedback is important to us as it helps to improve our guest experience going forward. We invite you to stay with us again the next time you are in the area.Sincerely,Nicholas DiCienzo,General Manager

10/10 – Hervorragend

Reza

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
It was a pleasant stay
Aufenthalt von 1 Nacht im April 2024
Antwort von General Manager am 11. Apr. 2024
Dear Reza, Thank you for the generous review. It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your stay. It was our pleasure hosting you at Clifton Victoria Inn at the Falls; we hope to see you again soon. Sincerely,Nicholas DiCienzo,General Manager

10/10 – Hervorragend

Rodrigo

Aufenthalt von 1 Nacht im März 2024
Antwort von General Manager am 1. Mai 2024
Dear Rodrigo, Thank you for the wonderful review. We are thrilled we met your expectations for a fantastic stay at Clifton Victoria Inn at the Falls. We hope to have the pleasure of doing so again on your next visit.Sincerely,Nicholas DiCienzo,General Manager

10/10 – Hervorragend

Marjorie

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Bed is too soft, needed more plugs for devices to charge. But staff was friendly, rooms clean, convenie t abd walkable to everything i wanted, and free parking what a bonus!
Aufenthalt von 1 Nacht im April 2024
Antwort von General Manager am 9. Apr. 2024
Dear Marjorie, Thank you for taking the time to let us know how much you enjoyed our hotel. We couldn't agree more that our ideal location, complimentary parking combined with outstanding accommodation and service, makes Clifton Victoria Inn at the Falls an excellent choice when visiting this area. Thank you once again; it will be our pleasure to welcome you back on your next visit.Sincerely,Nicholas DiCienzo,General Manager

4/10 – Schlecht

Rebecca

Mit der Familie gereist
Gut: Personal & Service
Verbesserungswürdig: Ausstattung und Zustand der Unterkunft
The hotel is a bit run down. There was clear water damage in our hotel room, the wallpaper was peeling, and some of the lamps didn't work in the room. There was a old bandaid stuck to the floor in our bathroom, which makes you wonder how thorough the cleaning was. The carpet in the hallway was loose. Overall, the staff were nice but for what we paid per night, not worth it. I will not be returning.
Aufenthalt von 2 Nächten im April 2024
Antwort von General Manager am 9. Apr. 2024
Dear Rebecca, Thank you for taking the time to share your feedback regarding your recent stay with us. We sincerely apologize for any inconvenience you experienced with our housekeeping service. Your comfort and satisfaction are of the utmost importance to us; therefore, we regret not meeting your expectations. We have addressed your concerns with our housekeeping team to ensure that such incidents do not occur in the future. We appreciate your feedback as it helps us improve our services. On your next visit, we would be delighted to welcome you back and provide you with the exceptional experience you deserve.Sincerely,Nicholas DiCienzo,General Manager

4/10 – Schlecht

Carol

Mit der Familie gereist
Gut: Personal & Service
Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft
Very outdated could use new carpet. Room needs a little more cleaned up. Wasn’t confirmed but my girlfriend and I were bite by bugs, but hotel didn’t seem convinced it was bed bugs, even though I have 2 bite marks in a row. Didn’t offer any compensation or anything for it.
Aufenthalt von 3 Nächten im April 2024
Antwort von General Manager am 10. Apr. 2024
Dear Carol, We sincerely appreciate your feedback, although we regret hearing about your experience during your recent stay at our hotel. We follow the most rigorous industry standards when it comes to the cleanliness and pest control of our rooms. Our top priority is the well-being and satisfaction of our guests, and we are committed to addressing any concerns that may affect their visit. Your input is invaluable to us, and we thank you for bringing these concerns to our attention. Thank you for staying with us, and we wish you all the best with your travels.Sincerely,Nicholas DiCienzo,General Manager

10/10 – Hervorragend

Arif

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Excellent plsce
Aufenthalt von 2 Nächten im April 2024
Antwort von General Manager am 8. Apr. 2024
Dear Arif, Thank you for choosing Clifton Victoria Inn at the Falls. We are dedicated to providing a comfortable and pleasing atmosphere for all of our guests; therefore, we love that you had a pleasant stay. It was our pleasure hosting you, and we look forward to another opportunity to welcome you back soon.Sincerely,Nicholas DiCienzoGeneral Manager

6/10 – Okay

Kelly

Gut: Personal & Service
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
Our room was dirty. There was enough dust on the desk that I could write a word. The facility is very dated and rundown. It was not as nice as I had hoped and expected.
Aufenthalt von 1 Nacht im April 2024
Antwort von General Manager am 13. Apr. 2024
Dear Kelly, Thank you for taking the time to post a review of your recent visit. We are very sorry you experienced some housekeeping issues during your stay. We regret the oversight in preparing your room, and we have addressed this with our team. We also genuinely regret you felt some aspects of our hotel needed updating. We are always seeking ways to improve our guest experience, and your comments have been noted for our plans to develop the property. We would welcome the opportunity to provide you with the hospitality you should have experienced during this stay.Sincerely,Nicholas DiCienzo,General Manager

8/10 – Gut

Leanne

Mit einer Gruppe gereist
Gut: Sauberkeit und Personal & Service
Great location! Great hotel. We have been coming to this hotel for many years
Aufenthalt von 2 Nächten im April 2024
Antwort von General Manager am 8. Apr. 2024
Dear Leanne, Thank you for choosing Clifton Victoria Inn at the Falls once again. It is great knowing you experienced another wonderful stay with us. We also appreciate you mentioning our convenient location. We hope we will continue to be your hotel of choice when your plans bring you to the area.Sincerely,Nicholas DiCienzoGeneral Manager

10/10 – Hervorragend

Nigel

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great service!
Aufenthalt von 1 Nacht im April 2024
Antwort von General Manager am 6. Apr. 2024
Dear Nigel, Thank you for posting such kind comments about our hotel, especially about our staff. We make every effort to provide service that is above and beyond your expectations, so we are pleased to see that you loved everything about your stay. We will definitely share your comments with our team. Thank you for choosing Clifton Victoria Inn at the Falls. We look forward to welcoming you again soon.Sincerely,Nicholas DiCienzoGeneral Manager

8/10 – Gut

YAILY

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Excellent Location. Good Breakfast. Free Parking . I recommend for 2-3 night .
Aufenthalt von 4 Nächten im März 2024
Antwort von General Manager am 3. Apr. 2024
Dear Yaily, Thank you for taking the time to review your stay at Clifton Victoria Inn at the Falls and for recommending us. We appreciate you mentioning not only our convenient location and delicious breakfast but also our complimentary parking. Thank you again for your review. We hope you will choose us again every time your travels bring you to our area.Sincerely,Nicholas DiCienzo,General Manager

8/10 – Gut

Marcie

Aufenthalt von 2 Nächten im März 2024
Antwort von General Manager am 23. Apr. 2024
Dear Marcie, Thank you for your outstanding rating. We are glad that we could exceed all of your expectations and that you loved your visit to our hotel. We appreciate you taking the time to let fellow travelers know about your experience, and we look forward to many more visits to Clifton Victoria Inn at the Falls.Sincerely,Nicholas DiCienzo,General Manager

4/10 – Schlecht

Christine Bitantes

Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
Aufenthalt von 1 Nacht im März 2024
Antwort von Clifton Victoria Inn at the Falls am 2. Apr. 2024
Thank you for review.

6/10 – Okay

Fanny

Mit der Familie gereist
Gut: Personal & Service
Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft
Very noisy. When people are playing in the swimming pool or gathering in the lobby, we can hear them clearly in the room even we closed the windows and curtains. Also, the fan in the washroom is noisy too. Internet signal is very bad.
Aufenthalt von 2 Nächten im März 2024
Antwort von General Manager am 2. Apr. 2024
Dear Fanny, Thank you for taking the time to leave a review. We apologize for the noise disturbances you experienced from nearby guests. We were not aware of these concerns during your stay; in the future, please know our front desk staff is always available to try and resolve any comfort issues whenever possible. We are also sorry for the internet service issues during your stay. We appreciate you bringing this to our attention and also for your patience. We would love another opportunity to not only meet but surpass your expectations. Your review is sincerely appreciated, and we thank you for sharing your thoughts.Sincerely,Nicholas DiCienzoGeneral Manager

10/10 – Hervorragend

Daniel

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Comfortable stay with attractions only a short walk away
Aufenthalt von 1 Nacht im März 2024
Antwort von Clifton Victoria Inn at the Falls am 31. März 2024
Thank you for your review and feedback.

10/10 – Hervorragend

Marilyn

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im März 2024
Antwort von Clifton Victoria Inn at the Falls am 31. März 2024
We appreciate your review and feedback.

8/10 – Gut

Catherine

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im März 2024
Antwort von General Manager am 31. März 2024
Dear Catherine, Thank you for the generous rating. It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your stay. It was our pleasure hosting you at Clifton Victoria Inn at the Falls; we hope to see you again soon. Sincerely,Nicholas DiCienzoGeneral Manager

4/10 – Schlecht

Jacqueline

Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
Aufenthalt von 1 Nacht im März 2024
Antwort von Clifton Victoria Inn at the Falls am 29. März 2024
Thank you for your review.

10/10 – Hervorragend

tinelfe

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I like the breakfast, and the place is very Nice
Aufenthalt von 4 Nächten im März 2024
Antwort von General Manager am 27. März 2024
Dear Tinelfe, Thank you for staying with us and for your kind review. We are pleased you had an outstanding visit and that you were able to start your day off right with our complimentary breakfast. We hope Clifton Victoria Inn at the Falls is your first choice every time you visit. Thank you again.Sincerely,Nicholas DiCienzoGeneral Manager

10/10 – Hervorragend

CHAK YIN

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Good affordable hotel option. Hotel is old but things are mostly clean and tidy. Breakfast included is good for the price we paid. Location is great, very close to the fall and Cliffton Hill. Lots of parking space.
Aufenthalt von 1 Nacht im März 2024
Antwort von General Manager am 27. März 2024
Dear Chak, Thank you for staying at Clifton Victoria Inn at the Falls. We are happy to read you loved our convenient location close to the waterfall and Cliffton Hill. It is also happy to read you loved our spotless property, parking facility, and delicious breakfast at affordable rates. Thank you once more for your kind review. Please come back and see us again soon! Sincerely,Nicholas DiCienzoGeneral Manager

8/10 – Gut

seeun

Gut: Personal & Service
It was good location to walk around.
Aufenthalt von 2 Nächten im März 2024
Antwort von Clifton Victoria Inn at the Falls am 26. März 2024
Thank you for your review and feedback.

6/10 – Okay

Mr.

Mit der Familie gereist
Gut: Personal & Service
Verbesserungswürdig: Ausstattung und Zustand der Unterkunft
Its an older hotel. Front desk was very nice. It was a very basic room. Everything was in walking distance. No frigerator. The room had an odor mostly smoke. The mattress wasn't in the best condition. The top comforter had to be replaced had stains on it. Shower was small. Price was cheap.
Aufenthalt von 1 Nacht im März 2024
Antwort von General Manager am 26. März 2024
Dear Guest, Thank you for staying with us. We are pleased to read you liked the service provided by our front desk staff and appreciated our location close to many points of interest. It is also good to know you liked our affordable rates. However, we are disappointed to know you were not pleased with the condition of our beds, and we hope you will accept our apology. Please know our front desk staff is always available to try and resolve any comfort issues, including relocation whenever possible. We would like the opportunity to serve you better in the future and hope you will consider a return visit.Sincerely,Nicholas DiCienzoGeneral Manager

6/10 – Okay

Bunthorn

Aufenthalt von 1 Nacht im März 2024
Antwort von General Manager am 15. Apr. 2024
Dear Bunthorn, Thank you for taking the time to rate your experience; we love that you could join us. However, we apologize if your stay was anything other than perfect. We would welcome another opportunity to bestow the exceptional hospitality we customarily provide. Thank you again for your feedback, and we hope to see you soon.Sincerely,Nicholas DiCienzo,General Manager

10/10 – Hervorragend

Stephanie

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
From check in to check out what an amazing experience. Super clean facilities, super friendly staff, amazing breakfast included, family atmosphere. Jacuzzi room was amazing!! Definitely will come back again. Also very close walking distance to Clifton Hill and so many amenities.
Aufenthalt von 2 Nächten im März 2024
Antwort von General Manager am 26. März 2024
Dear Stephanie, Thank you for such a generous review of Clifton Victoria Inn at the Falls. It is nice to see that our excellent location and our well-appointed rooms worked well for you and made your time with us even more memorable. We are also thrilled to read you loved our friendly service and delicious breakfast. We will surely share your compliments with our team members for a job well done. Thank you very much! Please come and see us again the next time you are in the area.Sincerely,Nicholas DiCienzoGeneral Manager

6/10 – Okay

Glenn

Mit dem Partner gereist
Verbesserungswürdig: Zustand der Unterkunft
I liked the free parking and breakfast.
Aufenthalt von 1 Nacht im März 2024
Antwort von General Manager am 25. März 2024
Dear Glenn, Thank you for taking the time to evaluate our hotel. We are pleased to read you loved our delicious breakfast and complimentary parking facility. However, we apologize if your stay was anything other than perfect. We would welcome another opportunity to bestow the exceptional hospitality we customarily provide. Thank you again for your feedback, and we hope to see you soon.Sincerely,Nicholas DiCienzoGeneral Manager

8/10 – Gut

Deedee

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Clean, nice staff just alittle outdated but overall great experience
Aufenthalt von 2 Nächten im März 2024
Antwort von General Manager am 25. März 2024
Dear Deedee, Thank you for your kind review of your stay at Clifton Victoria Inn at the Falls. We appreciate you mentioning our excellent service. Your feedback regarding the updates needed in our hotel is greatly appreciated. We are continuously working on plans for renovations to enhance our guests' experiences. We loved having you as our guest, and we hope to see you in the near future.Sincerely,Nicholas DiCienzoGeneral Manager

10/10 – Hervorragend

Ronnie

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Had a great time
Aufenthalt von 2 Nächten im März 2024
Antwort von General Manager am 25. März 2024
Dear Ronnie, We are happy you chose Clifton Victoria Inn at the Falls for your recent visit. It was a pleasure having you as our guest, and we hope you will return the next time you travel to our area.Sincerely,Nicholas DiCienzoGeneral Manager