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Bewertungen von Oakes Hotel Overlooking the Falls

3.5 out of 5
Oakes Hotel Overlooking the Falls
6546 Fallsview Blvd, Niagara Falls, ON

Bewertungen

6.8
1336 von insgesamt 4530 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
958 von insgesamt 4530 Gästebewertungen haben eine Bewertung von 8 - Gut" "
788 von insgesamt 4530 Gästebewertungen haben eine Bewertung von 6 - Okay" "
638 von insgesamt 4530 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
810 von insgesamt 4530 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

6.8/10

Sauberkeit

7.2/10

Personal & Service

6.4/10

Ausstattung

6.4/10

Zustand der Unterkunft

7.0/10

Umweltfreundlichkeit

Bewertungen

2/10 – Ungenügend

Petra

Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Management am 22. Nov. 2023
Thank you for taking the time to provide your feedback for Oakes Hotel Overlooking the Falls. We’re sorry to hear about your experience with us. We apologize that our service did not meet your expectations. Your comments allow us the opportunity to do better. It’s important to us that our guests are more than satisfied. We intend to make this right and hope you will allow us a second chance. Thank you.

6/10 – Okay

Celine

Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Wir haben nicht in diesem Hotel übernachtet. Wir wurden in ein anderes Hotel umgebucht. Das gebuchte Hotel war Überbucht.
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von g am 31. Okt. 2023
Thank you for taking the time to provide your feedback for Oakes Hotel Overlooking the Falls. We’re sorry to hear about your experience with us. We apologize that our service did not meet your expectations. Your comments allow us the opportunity to do better. It’s important to us that our guests are more than satisfied. We intend to make this right and hope you will allow us a second chance. Thank you.

10/10 – Hervorragend

Roland

Aufenthalt von 1 Nacht im September 2023
Antwort von g am 21. Sept. 2023
Thank you for taking the time to review Oakes Hotel Overlooking the Falls. We are thrilled to hear that you enjoyed your stay with us! We will share your amazing review with the rest of our Team. We hope to see you again in the future!

6/10 – Okay

Thomas

Mit der Familie gereist
Verbesserungswürdig: Personal & Service und Zustand der Unterkunft
Das Hotel lebt von der Lage, sofern man Fallsview Zimmer gebucht hat. Wir hatten als vierköpfige Familie eine Suite mit 2 Schlafzimmern gebucht, wobei das eine Bett ein kingsize ist und das andere ein queensize, das in einem etwas räumlich abgetrennten Bereich ist. Blick ist grandios. Das ist aber auch schon alles. Einrichtung mässig, Personal unmotiviert, aber für eine Nacht okay.
Aufenthalt von 1 Nacht im August 2023
Antwort von EM am 5. Aug. 2023
Thank you for taking the time to provide your feedback for Oakes Hotel Overlooking the Falls. We’re sorry to hear about your experience with us. We apologize that our service did not meet your expectations. Your comments allow us the opportunity to do better. It’s important to us that our guests are more than satisfied. We intend to make this right and hope you will allow us a second chance. Thank you.

6/10 – Okay

Martin

Mit der Familie gereist
I thought I had booked a room with view on the falls. Disappointingly this wasn‘t the case and the receptionist wasn‘t able to upgrade at check-in :-(
Aufenthalt von 1 Nacht im August 2023
Antwort von Revenue am 3. Aug. 2023
I am sorry that we did not meet your expectations during your stay. While we work to ensure 100% satisfaction, sometimes we fall short. I hope we can make your next stay truly fantastic.

6/10 – Okay

Sandra

Aufenthalt von 1 Nacht im Juli 2023
Antwort von g am 23. Aug. 2023
Thank you for taking the time to review Oakes Hotel Overlooking the Falls. We are thrilled to hear that you enjoyed your stay with us! We will share your amazing review with the rest of our Team. We hope to see you again in the future!

4/10 – Schlecht

Tanja

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Das Hotel hat eine gute Lage. Wir hatten ein Zimmer mit Blick auf die Fälle. Dies lohnt sich. Das Zimmer hat eine alte Einrichtung. Der Teppich ist grauenvoll. Nach dem Check out wollten wir das Auto noch 3 Stunden stehenlassen. Dies war nich möglich. Wir müssen das Auto auf einen anderen Platz stellen, was ja wiederum kostet. Somit hätten wir zweimal für einen Parkplatz bezahlen müssen. Der Parkplatz ist zu teuer, es gibt günstigere Plätze nebenan.
Aufenthalt von 1 Nacht im Juli 2023
Antwort von EM am 19. Juli 2023
Thank you for taking the time to provide your feedback for Oakes Hotel Overlooking the Falls. We’re sorry to hear about your experience with us. We apologize that our service did not meet your expectations. Your comments allow us the opportunity to do better. It’s important to us that our guests are more than satisfied. We intend to make this right and hope you will allow us a second chance. Thank you.

10/10 – Hervorragend

Heinke

Aufenthalt von 1 Nacht im September 2022
Antwort von GL am 1. Okt. 2022
Thank you for taking the time to review Oakes Hotel Overlooking the Falls. We are thrilled to hear that you enjoyed your stay with us! We will share your amazing review with the rest of our Team. We hope to see you again in the future!

8/10 – Gut

Marion

Mit einer Gruppe gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
In den oberen Etagen hat man einen schönen Blick auf die Fälle
Aufenthalt von 1 Nacht im September 2022
Antwort von Grace am 24. Sept. 2022
Thank you for taking the time to review Oakes Hotel Overlooking the Falls. We are happy that you had a good time with us during the stay. We hope to see you again in the future.

8/10 – Gut

Brigitte

Gut: Sauberkeit und Komfort des Zimmers
Aufenthalt von 2 Nächten im September 2021
Antwort von The Oakes Hotel am 1. Okt. 2021
Thank you for taking the time to review The Oakes Hotel Overlooking the Falls. We are thrilled to hear that you enjoyed your stay with us. We hope to see you again!

4/10 – Schlecht

anthony

Mit dem Partner gereist
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
Not what it used to be. Very run down and tired.
Aufenthalt von 1 Nacht im April 2024

10/10 – Hervorragend

Kahlil J

excelent ubication!!!
Aufenthalt von 4 Nächten im April 2024

4/10 – Schlecht

Adelaida

Mit dem Partner gereist
The front desk stuff not very accommodating when special occasions
Aufenthalt von 1 Nacht im April 2024

10/10 – Hervorragend

Michelle

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
beautiful and nice people
Aufenthalt von 1 Nacht im April 2024

10/10 – Hervorragend

Nelson, Katy

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im April 2024

6/10 – Okay

DEREK

Aufenthalt von 1 Nacht im April 2024

6/10 – Okay

Leizel

Mit der Familie und kleinen Kindern gereist, Mit einer Gruppe gereist
Verbesserungswürdig: Zustand der Unterkunft
The floor from the sink to the bathroom is coming out ( broken) bed sheets are crinkled no complements water in the rooms, shower only half is working .
Aufenthalt von 1 Nacht im April 2024

8/10 – Gut

RACHEAL

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit und Personal & Service
view was beautiful. rooms were clean, towels still white. front desk staff to the nighttime concierge were friendly, professional, even charming. we recommend.
Aufenthalt von 1 Nacht im April 2024

6/10 – Okay

Sukhraj

Mit der Familie gereist
Gut: Personal & Service, Ausstattung und Zustand der Unterkunft
Verbesserungswürdig: Sauberkeit
There were some small pieces of food on sofa when we enter in the room snd exhaust fan of washroom was very poor. There were smell in the room and AC of room was very laud.
Aufenthalt von 1 Nacht im April 2024

6/10 – Okay

Deborah

Mit dem Partner gereist
Gut: Personal & Service
The area of the hotel we stayed in needs a huge makeover! No carpets, better flooring that can be washed need to be installed. Not the housekeeping department's fault! This area is just old and tired.
Aufenthalt von 1 Nacht im April 2024

8/10 – Gut

Shaelyn

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Very nice!
Aufenthalt von 1 Nacht im April 2024

4/10 – Schlecht

louise

Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
Thankfully we stayed in the courtyard, but when we did go into the hotel to get ice it the room was full of garbage. One of our rooms had a fridge and the other did not it looked like there was one at one time but just an empty dirty space now. Toys were found under the bed. I stayed here a few years ago with my husband and it was lovely but not any more it had gone downhill.
Aufenthalt von 1 Nacht im April 2024

8/10 – Gut

Carrie

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Hotel is good but they really over charge for parking. $45 to park. Could have got valet parking at the embassy for the same price right next door. They dont post the parking rate on the website for a reason 😒
Aufenthalt von 1 Nacht im April 2024

10/10 – Hervorragend

Jasdeep

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Excellent,best
Aufenthalt von 1 Nacht im April 2024

4/10 – Schlecht

Amanpreet

Mit dem Partner gereist
Gut: Personal & Service
Verbesserungswürdig: Sauberkeit
I didn’t like hotel room much! Bathroom was not clean. Bath tub had old yellow stains and very basic room even though i paid for the falls view but didn’t meet my expectations!
Aufenthalt von 1 Nacht im April 2024

6/10 – Okay

Jessica

Gut: Personal & Service
Verbesserungswürdig: Zustand der Unterkunft
Aufenthalt von 1 Nacht im April 2024

2/10 – Ungenügend

arif

Verbesserungswürdig: Sauberkeit
Aufenthalt von 1 Nacht im April 2024

10/10 – Hervorragend

Amina

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Good
Aufenthalt von 1 Nacht im April 2024
Antwort von EM am 27. Apr. 2024
Thank you for taking the time to review Oakes Hotel Overlooking the Falls. We are thrilled to hear that you enjoyed your stay with us! We will share your amazing review with the rest of our Team. We hope to see you again in the future!

4/10 – Schlecht

Ryan

Mit der Familie gereist
Gut: Personal & Service
Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft
Staff were friendly. Physical plant including entire room was in poor conditions. Room was old, very worn which made it feel unclean. Toilet didn't flush and the TV wasnt much bigger than my phone. It was a cheap room so you get what you pay for I guess
Aufenthalt von 1 Nacht im April 2024
Antwort von EM am 27. Apr. 2024
Thank you for taking the time to provide your feedback for Oakes Hotel Overlooking the Falls. We’re sorry to hear about your experience with us. We apologize that our service did not meet your expectations. Your comments allow us the opportunity to do better. It’s important to us that our guests are more than satisfied. We intend to make this right and hope you will allow us a second chance. Thank you.

10/10 – Hervorragend

Adriana P.

I loved the location! Everything is very close to the hotel. I didn’t like the carpet; it’s very old and it looks filthy.
Aufenthalt von 2 Nächten im April 2024
Antwort von EM am 26. Apr. 2024
Thank you for taking the time to review Oakes Hotel Overlooking the Falls. We are thrilled to hear that you enjoyed your stay with us! We will share your amazing review with the rest of our Team. We hope to see you again in the future!

8/10 – Gut

John

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Amount it cost to park on the property
Aufenthalt von 1 Nacht im April 2024
Antwort von EM am 26. Apr. 2024
Thank you for taking the time to review Oakes Hotel Overlooking the Falls. We are thrilled to hear that you enjoyed your stay with us! We will share your amazing review with the rest of our Team. We hope to see you again in the future!

10/10 – Hervorragend

Carolina

Mit einer Gruppe gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 1 Nacht im April 2024
Antwort von EM am 26. Apr. 2024
Thank you for taking the time to review Oakes Hotel Overlooking the Falls. We are thrilled to hear that you enjoyed your stay with us! We will share your amazing review with the rest of our Team. We hope to see you again in the future!

6/10 – Okay

tina

Mit der Familie gereist
Parts of hotel outdated. Front desk staff not especially helpful. In my opinion… not worth the money paid.
Aufenthalt von 2 Nächten im April 2024
Antwort von Management am 24. Apr. 2024
Thank you for taking the time to provide your feedback for Oakes Hotel Overlooking the Falls. We’re sorry to hear about your experience with us. We apologize that our service did not meet your expectations. Your comments allow us the opportunity to do better. It’s important to us that our guests are more than satisfied. We intend to make this right and hope you will allow us a second chance. Thank you.

10/10 – Hervorragend

Chaikyung, Syosset

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Staff is not polite Forthmore they will additionally charge resort fee and parking fee every day.
Aufenthalt von 2 Nächten im April 2024
Antwort von Management am 24. Apr. 2024
Thank you for taking the time to provide your feedback for Oakes Hotel Overlooking the Falls. We’re sorry to hear about your experience with us. We apologize that our service did not meet your expectations. Your comments allow us the opportunity to do better. It’s important to us that our guests are more than satisfied. We intend to make this right and hope you will allow us a second chance. Thank you.

10/10 – Hervorragend

Kate, Rensselaer

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im April 2024
Antwort von Management am 24. Apr. 2024
Thank you for taking the time to provide your feedback for Oakes Hotel Overlooking the Falls.

8/10 – Gut

Kevin

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Ausstattung
The stay was pleasant. I only wish we had functional outlets. But overall very nice place to stay
Aufenthalt von 1 Nacht im April 2024
Antwort von Management am 23. Apr. 2024
Thank you for taking the time to review Oakes Hotel Overlooking the Falls. We are thrilled to hear that you enjoyed your stay with us! We will share your amazing review with the rest of our Team. We hope to see you again in the future!

4/10 – Schlecht

Celine

Mit dem Partner gereist
Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
The rooms were dirty and outdated
Aufenthalt von 1 Nacht im April 2024
Antwort von Management am 23. Apr. 2024
Thank you for taking the time to provide your feedback for Oakes Hotel Overlooking the Falls. We’re sorry to hear about your experience with us. We apologize that our service did not meet your expectations. Your comments allow us the opportunity to do better. It’s important to us that our guests are more than satisfied. We intend to make this right and hope you will allow us a second chance. Thank you.

6/10 – Okay

Natalie

Mit dem Partner gereist
Verbesserungswürdig: Ausstattung und Zustand der Unterkunft
Good enough. The river view was amazing! The bathroom was very very outdated. Very poor shower. Good for walking in the area.
Aufenthalt von 2 Nächten im April 2024
Antwort von Management am 23. Apr. 2024
Thank you for taking the time to review our hotel. We do apologize for the inconveniences. We have shared your feedback with our team, we will work hard to improve the mentioned areas.

10/10 – Hervorragend

Venessa

Mit dem Partner gereist
Gut: Personal & Service und Ausstattung
Had such an amazing time with my husband for our 10 year Anniversary, we decorated the room & made it very special. No noise, very warm in the room, nice & clean. The pool was empty in the morning so we had a nice swim alone. Definitely could be better but for a 3-star hotel, it’s great. You get what you pay for. Best 3-star hotel around. Would visit again! :-D
Aufenthalt von 1 Nacht im April 2024
Antwort von Management am 23. Apr. 2024
Thank you for taking the time to review Oakes Hotel Overlooking the Falls. We are thrilled to hear that you enjoyed your stay with us! We will share your amazing review with the rest of our Team. We hope to see you again in the future!

6/10 – Okay

yun sig, Ambler

Aufenthalt von 1 Nacht im April 2024
Antwort von Management am 24. Apr. 2024
Thank you for taking the time to provide your feedback for Oakes Hotel Overlooking the Falls.

2/10 – Ungenügend

Lydia

Mit der Familie gereist
Verbesserungswürdig: Zustand der Unterkunft
The hotel is not up to date
Aufenthalt von 2 Nächten im April 2024
Antwort von Management am 23. Apr. 2024
Thank you for taking the time to provide your feedback for Oakes Hotel Overlooking the Falls. We’re sorry to hear about your experience with us. We apologize that our service did not meet your expectations. Your comments allow us the opportunity to do better. It’s important to us that our guests are more than satisfied. We intend to make this right and hope you will allow us a second chance. Thank you.

6/10 – Okay

Rhebeca

Mit dem Partner gereist
Gut: Sauberkeit und Personal & Service
Verbesserungswürdig: Zustand der Unterkunft
The room I was given was very outdated. From the funiture to the design and layout, i didnt expect the room to look that way. Either than that it was clean
Aufenthalt von 2 Nächten im April 2024
Antwort von Management am 23. Apr. 2024
Thank you for taking the time to review our hotel. We do apologize for the inconveniences. We have shared your feedback with our team, we will work hard to improve the mentioned areas.

4/10 – Schlecht

J.

Mit der Familie gereist
Gut: Sauberkeit
View of falls
Aufenthalt von 2 Nächten im April 2024
Antwort von Management am 23. Apr. 2024
Thank you for taking the time to provide your feedback for Oakes Hotel Overlooking the Falls. We’re sorry to hear about your experience with us. We apologize that our service did not meet your expectations. Your comments allow us the opportunity to do better. It’s important to us that our guests are more than satisfied. We intend to make this right and hope you will allow us a second chance. Thank you.

6/10 – Okay

Dave H

Gut: Personal & Service
Aufenthalt von 2 Nächten im April 2024
Antwort von Management am 23. Apr. 2024
Thank you for taking the time to review Oakes Hotel Overlooking the Falls. We are thrilled to hear that you enjoyed your stay with us! We will share your amazing review with the rest of our Team. We hope to see you again in the future!

8/10 – Gut

Dimitra

Mit dem Partner gereist
Gut: Personal & Service und Zustand der Unterkunft
Verbesserungswürdig: Sauberkeit
The wiew
Aufenthalt von 1 Nacht im April 2024
Antwort von Management am 23. Apr. 2024
Thank you for taking the time to review Oakes Hotel Overlooking the Falls. We are thrilled to hear that you enjoyed your stay with us! We will share your amazing review with the rest of our Team. We hope to see you again in the future!

6/10 – Okay

Gholamali

Verbesserungswürdig: Zustand der Unterkunft
Not clean and coffee machine wan not working at all
Aufenthalt von 1 Nacht im April 2024
Antwort von Management am 23. Apr. 2024
Thank you for taking the time to review our hotel. We do apologize for the inconveniences. We have shared your feedback with our team, we will work hard to improve the mentioned areas.

10/10 – Hervorragend

Sanjay

Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Excellent place . Some staff is rude. Beautiful view of Niagra falls from the room.
Aufenthalt von 2 Nächten im April 2024
Antwort von Management am 23. Apr. 2024
Thank you for taking the time to review our hotel. We do apologize for the inconveniences. We have shared your feedback with our team, we will work hard to improve the mentioned areas.

6/10 – Okay

Revy

Gut: Personal & Service
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
The was not that clean. The sink was clogged.
Antwort von Management am 23. Apr. 2024
Thank you for taking the time to review our hotel. We do apologize for the inconveniences. We have shared your feedback with our team, we will work hard to improve the mentioned areas.

6/10 – Okay

Antonia

Mit einer Gruppe gereist
Gut: Personal & Service
I loved the view in front of the Falls but the room need it a microwave, safe, a bar . The pool was cold No heating .
Aufenthalt von 3 Nächten im April 2024
Antwort von Management am 23. Apr. 2024
Thank you for taking the time to provide your feedback for Oakes Hotel Overlooking the Falls. We’re sorry to hear about your experience with us. We apologize that our service did not meet your expectations. Your comments allow us the opportunity to do better. It’s important to us that our guests are more than satisfied. We intend to make this right and hope you will allow us a second chance. Thank you.

10/10 – Hervorragend

Jahnoy

Verbesserungswürdig: Sauberkeit
Aufenthalt von 1 Nacht im April 2024
Antwort von EM am 27. Apr. 2024
Thank you for taking the time to review Oakes Hotel Overlooking the Falls. We are thrilled to hear that you enjoyed your stay with us! We will share your amazing review with the rest of our Team. We hope to see you again in the future!