Hotel Nord de l'Illinois

« The room was very spacy and clean when arrival, and the people at the lobby were very nice! »

« I have never had a hotel go above and beyond to help accommodate us. THANK YOU SO VERY MUCH FOR ALL YOUR HELP DURING OUR STAY! »

« There were some issues during check in due to training new employees which is completely understandable, they gave me my key card since it was taking so long and let me go ahead. The hotel was clean, the room was very nice, the pool was very clean, breakfast was good for a hotel breakfast. We stayed during a wrestling and basketball tournament so all hotels were booked in the area, the place was completely packed and the staff were constantly busy but even so they were all very courteous and...

« room was cleaned. Excellent breakfast selections »

« Yes »

« Poor breakfast options. We had to go elsewhere and pay for a better breakfast. I would not have minded paying more for a good breakfast at the hotel. One day they forgot to clean our room, they say because we had a no disturb sign at the door, bit this was not true. »

« Personne tres serviable »

« Theresa at the reception is a most kind person I ever seen. Hotel it self is very good too and in convenient distance from ski spot. »

« Super hotel, très pratique pour visiter Galéna. »

« Good »

« Great service. Came early and room was ready »

« The staff was very kind and helpful. They offered things to enhance our stay! »

« Immaculate »

« The most comfortable bed ever! Very clean. »

« Bien situé . Restaurant varié pas très loin »

« Shuttle pour Galena. Tres pratique. Dommage que nous étions présents un dimanche, le service termine trop tôt le dimanche ;) Chauffeur Brian : gentil, ponctuel, courtois et généreux (histoire et “monuments “ de Galena) »

« La reception »

« It is a very nice place for a family »

« Clean room and good breakfast »

« We stayed for 3 nights. The amenities shown on the website are not available. There was no room cleaning service available. This wouldn't have been a big deal if they had even just knocked on our door and offered us fresh towels or to collect our trash daily. We had to request fresh towels at the front desk everyday. We had to collect our own trash and set it outside our room. The toilet was dirty when we checked in. The toilet seat broke away from the toilet bowl the morning before checkout. It...