Hotel Northwest Houston

« We noticed the shower did not support warm/hot water. »

« Staff were very helpful & friendly I have to say customer service here is on a different level. Thank you guys for making my stay enjoyable. I absolutely recommend this property and will definitely be booking here every time. Property the rooms all spotless. Cleaning staff very friendly and hard working thank you for making my stay enjoyable and comfortable. »

« Efficient for the price »

« Choosing to stay at the Palace Inn was the worst decision I’ve ever made. I fell for the reviews claiming it was newly renovated, clean, and modern, so I booked a 4-night stay. Every single day turned out to be an absolute nightmare. 1. Disgusting Cleanliness and Poor Amenities: The moment my daughter and I opened the door, we were greeted by a massive dead bug right under the table. It was so glaringly obvious that there is no way the housekeeping staff missed it. The amenities were laughably...

« Chambres-suites très spacieuses et confortables. Tout est neuf, très bien entretenu et décoré avec soin. Très bonne literie. Très belle piscine. Excellent petit déjeuner, avec des fruits frais ; on vous fait même des omelettes à la carte ! Idéalement situé entre l'aéroport et les centres commerciaux. Seul bémol : pas de commerces ou restaurants proches. »

« Très bien et à répondu à notre besoin d’avoir une buanderie »

« This is a huge hotel but not completely updated and they tried to charge us for parking at a rate of $10 dollars a day but they clearly had a sign that said parking was a courtesy to the guest of the hotel. Would like to know who was just pocketing the fees to park. Other guests were smoking Marijuana in their room across the hall from us with children in the room with them. Did let the woman know that was going on at the front desk several times. I don't think we can honestly recommend this...

« La proprete »

« Parfait »

« Room could have been a tad cleaner, however any issue was quickly taken care of by staff. »