Manager was good at solving issues. Apartment was very clean and had the basics included. The couch was terribly uncomfortable but the 2 beds were great. Plenty of sheets, towels etc. No instructions upon exit but we started the towels and removed the trash. There were 2 significant cons about the house. #1. 3 flights of very steep and narrow stairs which were not listed in the original listing but the manager added it. I wanted to make sure older people or handicapped had notice. I had a meniscus repair 3 weeks before so that made the stairs extremely hard for me. Had I known about the accessibility issue we would have rented elsewhere. #2 Insufficient plugs and electrical supply. You cannot run A/C, coffee pot and microwave at the same time or you throw a breaker which is also in the basement (an additional flight of stairs). There are also only 1 plug per bedroom which each individual A/C needs.. All in all, for mobile people this stay is great, just not for handicapped or elderly.