Hotels nahe Orchestra Hall (Detroit)

„Air conditioning was not working. But luckily it cooled down enough at night to make it bearable. The room and the balcony were great as was the staff. “

„The front desk staff were fantastic. I can’t say enough good things about them. The bar/in hotel restaurant however might have been the worst service I’ve ever had. It took over 20 minutes to get a simple drink, and another 40 minutes to get our food, which was wrong/not what we ordered. The server was very polite (I don’t recall her name), but the wait times and lack of attention to detail was abysmal. The hotel and stay were wonderful, but I would never eat or get a drink there if I come back“

„Valet Youssef was very helpfull“

„Alles ok - Hotel ist nicht aussergewöhnlich gut, aber ok.“

„War soweit alles OK. Zimmer ein wenig klein für den Preis. Die Bar im Hotel war gut. Die Lage fanden ich ebenfalls sehr gut. Der Empfang war sehr nett.“

„ …“

„Overall, my stay was good and hotel is conveniently located. However, the front desk failed to provide me with any receipt/invoice for my stay. I was told that I receive it via email, but that never happened. I tried to contact reservations several times via email or telephone, but they never answered. Even hotels.com tried to get in touch with them but also failed. I don’t know what to do since I need the invoice to expense my stay. Never had such behavior from a hotel like this before. “

„The team there was amazing, warm and helpful, this is a gem in Detroit“

„Das gesamte Hotel war sehr sauber, der Service und die Freundlichkeit auf einem hohen Niveau. “

„Sehr zentral gelegen, Messe fußläufig erreichbar. Frühstück etwas langweilig, keine große Auswahl und jeden Tag dasselbe. ich habe mich in dem Hotel aber sehr wohl gefühlt.“

„Amazing property an very convenient for movement music festival“

„Sehr schön renoviert. Das Personal war sehr freundlich! Die Dame am Empfang hat uns eine tolle Zimmer ganz oben gegeben! Wir haben im Restaurant direkt in Hotel gegessen. Service und Mahlzeit waren super. Eine Spaziergang um die Ecke von Hotel zum Guardian Building ist ein Muss!!!“

„—poor signage at back of hotel, trundled my luggage up the wheelchair ramp only to find a sign saying this was a private entrance, go around to the front - where there were only stairs, no ramp. This despite website promises of handicap accessibility. I pointed out the problem to the front desk person and he said “There IS a sign.” But you can only know that by getting close to the back door. By then you’ve wasted a lot of effort. —front desk guy was unhelpful. Had to be asked to help with ...