Hotel Pulau Pahawang

« Clean »

« I reserved 2 superior rooms for 2 nights in this hotel about a month before arrival. I requested ocean view and highest level for both, connecting and not far from elevator. After 45 minutes waits they gave me 1 room with mountain view on the 7th floor, that I gave to my parents, and 20 minutes later, an ocean view superior room on the 12th floor. Assuming it was one of the highest occupancy saturday, though reserved a month ahead, the reception would give you more attention if you insisted them...

« Foreign traveller two nights. Unclean bedding & floors. Water dripping from the ceiling onto the floor. Shower warm for the first couple of minutes and then luke warm. Poor water pressure from the sink in the bathroom. No daily room service. Air conditioned. Friendly staff. Quiet. »

« I found this other person’s complaints on the hotel and I totally agree with everything. Once entering the room the smell is strong of “moldy” or sorts. The sheets had stains, the mirror aren’t clean, sofa had some dirt or sorts and generally doesn’t look clean. Housekeeping came said they cleaned before, I asked to change room said no spare room to change to. In the end just change the sheets and swept the floor. The new sheets had stains too. Opened the window to help air out the smell. At...

« Bathroom was dirty, overall cleanliness needed lifting »

« The property is in bad condition as a newer hotel. Need to replace all the bed linens and towels urgently (lots different stains on them). Bathroom needs upgrade. The only good thing about this property is the location. »