Hotel Pelham

« Shower faucet not able to turn for hot water. No coffee making in room. Comfortable bed. »

« Very good location »

« Very clean room. Quiet place and nice area. Lady at the reception is very nice and helpful. Good breakfast. »

« I didn't get to attend my reservation due to a severe decline in my mother's health »

« Good morning, our stay at this hotel was not what we wanted. When we arrived we found that the room reserved for us was on the second floor. As my wife has a knee injury we asked for a room on the first floor. This was refused to us on the pretext that the room had been reserved by Expedia and that the hotel's reservation system did not allow it. The clerk at the front desk was stubborn and did not want to accommodate our request. We wasted half an hour discussing the situation and the clerk...

« Showed up ( with our confirmation) and no staff at the counter , a half dozen people waiting, and just a number to call to inform us that they double booked our rooms and we had no place to stay for the night. Can’t prove it but we were all pretty sure there were staff in the back hiding and just not wanting to talk to us face to face. Pitiful!! I know things happen but dang own up to it. »

« Clean room, Nice staff, Good breakfast! »

« Close to downtown with easy access to the highway. Adequate breakfast. »

« Bathroom was huge!! »

« Parking was well lit, breakfast was exceptionally good, room was very clean and updated. The staff was very friendly and helpful. We didn’t use any of the facilities. »

« Property has been updated and maintained. »

« Un petit déjeuner horrible. Pas de jus de fruit, beurre pas mis au frais et coupé dans un ramequin en plastique. Café inbuvable. Pas de yaourt pas de confiture. Personnel très désagréable qui se moque de nous ouvertement. On a dû aller manger ailleurs »

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« Extremely clean and great customer service! »