Hotel Pelham

« Good morning, our stay at this hotel was not what we wanted. When we arrived we found that the room reserved for us was on the second floor. As my wife has a knee injury we asked for a room on the first floor. This was refused to us on the pretext that the room had been reserved by Expedia and that the hotel's reservation system did not allow it. The clerk at the front desk was stubborn and did not want to accommodate our request. We wasted half an hour discussing the situation and the clerk...

« Very clean room. Quiet place and nice area. Lady at the reception is very nice and helpful. Good breakfast. »

« Nice place to stay. »

« Everything about the hotel itself was great. We were very disappointed to discover they no longer have a hot tub because it is advertised as having one and that is what swayed or decision to stay there. »

« Bed was nice. Many places to eat around hotel »

« Great price for my overnight stay. Clean & comfortable. »

« Grande chambre avec toutes les commodités, cafetière, frigo, micro-ondes, lit un peu petit, double et non queen, chauffage un peu bruyant, déjeuner correct sans plus, pour le prix c est tout à fait correct »

« Un petit déjeuner horrible. Pas de jus de fruit, beurre pas mis au frais et coupé dans un ramequin en plastique. Café inbuvable. Pas de yaourt pas de confiture. Personnel très désagréable qui se moque de nous ouvertement. On a dû aller manger ailleurs »

« We stayed 5 nights and our room was only cleaned once. I was told there were too many rooms occupied, we were in the room when cleaning staff came to do the room (not true), we saw the housekeeping staff outside our room yesterday and asked if she could clean it, response was yes. We left the hotel for 45 mins to allow cleaning. We returned the cleaning staff had gone, our room still unclean, no beds made. Spoke to reception again, they would look into it. Very frustrating. WOULD NEVER STAY...

« The room was Very Clean. Extremely comfortable. The front desk attendant was named Bob. He has impeccable customer service skills. This hotel won't disappoint. »

« Check in was easy. Staff was nice. Room appeared to be nice and adequate. We quickly realized there was a leak in the plumbing around the bathtub which caused the room to flood. The carpet was soaked into the bedroom. We had to relocate to another room. »

« Très bien et tranquille, bon matelas! Déjeuner idem chaque jour mais bon. »

« They advertise having 43 " tv's in ALL there rooms and mine had a 30" inch little tv in it. That is my only complaint. »

« Super propre et confortable. Petit déjeuner bien, tout était chaud à point. »

« This place needs a facelift. It’s clean and close to the highway. It filled me needs. Personnel is kind, breakfast; so so... »

« Friendly and helpful staff, very clean and well maintained, comfortable bed. Overall a wonderful place to stay. »

« Le plancher et les meubles sales. Il était annoncé rénové. Le lavabo est craqué et le bain est très usé »