Hôtel près de Peppermill, Reno, Reno

« Tout est excellent dans L ensemble!!! »

« Very nice hotel with a pool, a gym and good breakfast. »

« The breakfast was great. There was some confusion regarding the room deposit and with parking. We were double charged for parking which had to be corrected. The room deposit was deducted 3 different times from our credit card which is suppose to be refunded next week. »

« Chambre propre, tout a été refait c’est un lieu agréable. La piscine est sympa et propre, la température agréable. La cuisine est fonctionnelle également et pratique. Le seul bémol, le bruit. Les chambres peuvent être communiquantes et on entend beaucoup les voisins… »

« Great stay »

« Nous avons passer un magnifique séjour à l'hôtel, le personnels était très accueillant, disponible et bienveillant. Le petit déjeuner est très bien et complet. La Chambre propre, spacieuse et bien équiper. On reviendra. »

« Comfortable bed and breakfast was adequate. Our toilet handle was falling off and the shower curtain did not prevent the shower from flooding the bathroom floor. The elevator made a horrendous noise as it braked. This building is old and minimal efforts made to keep it up to date »

« The room was good except for the carpet needs to be shampooed. The breakfast was great everyday. Most of the staff don't speak English so asking for things was hard. My wife got hurt and the staff and manager didn't care if she was ok and did want to file an accident report. The staff just lets none staying guest into the pool area to swim in there street clothes and disrupt the paying guests. This is supposed to be a secured area for the paying guests of the hotel. »

« close to the airport »

« Great quiet spot has everything you could need Kitchen Utensils Eating area Large bathroom Looks new inside »

« Bonne expérience dans l’ensemble mais malheureusement hôtel très bruyant, très mal isolé. »

« Ran out of toilet paper and non spare rolls around. Just enough to barely finish our business »

« The door lock didn’t work for us had to contact someone to give us a code to be able to get in. The WiFi was ridiculous, hardly worked. The sink faucet was so loose felt like turning on the water would rip the faucet off its brackets. The TP holder was broken. Was a good price but everything was cheaply made and breaking. »

« We tried to check in and couldn't get into the room. The code we were given got us into the building. But the code to get into our room wouldn't open the door. After trying multiple times without success, we tried contacting Hotels.com to get advice. We were unable to reach a real person for help. Since we needed to have a room for the night, we got a room at Comfort Suites instead. We're extremely frustrated and will be seeking a refund for this room we were unable to use. »