Hotels in Pontianak

„Thank you Hotel Harris for your hospitality. All of the staff members that we interacted with were friendly, professional, and have the best customer service skills. We loved the long pillows called guling. The room set up is simple, but it is cozy and clean. We will definitely stay at Harris Hotel again whenever Pontianak is calling. “

„The level of cleanliness needs to be improved, especially the floor still has dirt and the toilet part of the wall and floor is not scrubbed cleanly“

„Das Personal war sehr freundlich und (zumindest zum sehr großen Teil) auch sehr aufmerksam. Selbst mit dem Frühstück kann man als Europäer recht zufrieden sein, da es neben den lokalen "Klassikern" auch eine für meinen Geschmack ausreichende Auswahl an Speisen gibt. Ich konnte auch den Küchenchef kennenlerne (der im Übrigen auch sehr freundlich und offen war), der mir sagte das man dort auch gerne bereit sei spezielle Wünsche (natürlich mit Voranmeldung und nach Möglichkeit) zu erfüllen (hab ich ...

„at first they wanted to put me in a smoking room which I strictly refused.I had an advanced paid booking with clearly non-smoking preference. So they upgraded me to executive room. which was ok, But later came next issue. room was okay, but no light switch worked to switch off the light at the entrance. I called for assistance starting 10.30 PM. All numbers tried: room service, housekeeping, concierge, no response. I tried again and again till 1.30 AM, finally.. at 2 AM they manage to took out ...

„A bit far from mainstreet, overall good environment“