Hotel Prattville

« Everything was great, all the above. »

« Hôtel neuf »

« Hotel bien situé. Bon déjeuner. Service amicale. Chambre très bien. Par contre la piscine de l'hotel était pleine d'algue »

« Room was very clean and updated. All staff members were kind, helpful and friendly »

« My family and I stayed from June 10th through June 14th. Unfortunately, the bathroom appeared to be in need of remodeling, and the rooms were only cleaned every other day. In addition, the carpet had a noticeable mildew odor, which affected the overall comfort of the stay. »

« Im sorry to say I ended up sleeping in a chair. I booked thru expedia and then called the motel directly to double check that I would have a wheelchair accessible room. Yes, the desk clerk said. The bed was at least a foot higher than my wheelchair seat, and there was no way I could transfer to the bed. Why are motels putting these new higher beds in what are supposed to be accessible rooms? Even the elderly and children have a hard time getting on them. The replacement TP was placed high on a...

« Recomendable un 70% »

« I really loved this hotel. The staff was amazing! They were so kind and helpful. They were understanding and kind when I had an issue at checkout time. Then property was well maintained. Whatever I needed from housekeeping was provided. They have a cute outdoor area, where you can bbq or just sit outside, next to the pool, which is open. Breakfast was lovely. You can make fresh waffles in the waffle maker they have. They have plenty of different breakfast items to choose from. I really enjoyed...

« Not the greatest »

« Fire alarm went off in lobby early morning. »

« The front desk service was great, the rooms are clean, and the family enjoyed the breakfast. The area feels safe and is a great place to walk the dog. The exhaust fan in the bathroom wasnt working and body wash needed refilled, room was for 4-6 people but their were only 3 sets of towels The TV in the sitting wasn't connecting to DirecTV for our kids. There were no disposable cups for the coffee pot, though there were lids.there was decaf coffee pods but not regular coffee. I did colorful...

« Good »

« Propreté »

« I found it ridiculous that it took an hour to check in when I had already booked and paid online, yet when we arrived the staff was on the phone and never acknowledged us for over 20 minutes. Another staff member came into work and took over and we finally got checked in. I rented 3 rooms and the room my mother was in had not been mopped as there were spots all over the floor and there was food in the microwave on a plate from a fast food establishment. Our room was a bit hard to figure out the...

« Bon accueil à la réception. Petit dej décevant car nourriture trop cuite. »

« Très bel hôtel et bien situé. Lit confortable. J’ai mis 4 étoiles à cause de l’air climatisée qui est un peu brilliant et une odeur tenance dans la chambre. »

« The room was not cleaned during our 3-night stay. Clean towels had to be requested at the front desk. The front desk staff was very apologetic, but unable to address/resolve the issue. In my 60+ years of business/personal travel, this was a first time experice. So, I do count myself fortunate; however, I will not plan another stay at Home2 Suites. My son had a much worse experience during this same timeframe, same hotel, which also involved downright unnecessary rudeness from on-site...

« Our front desk attendant who checked us in around 9:45pm was spectacular! Her warm, welcoming personality and down to earth nature were a welcome surprise. Sometimes check in is a very transactional experience. I felt like this staff member truly loved her job and is an amazing addition to your team. »