Hotel Reform

« Location was great for our travel plans. Easy to find and get to. Our upstairs room was lovely, however the stairs were not ideal (we are in our 70’s ) for carrying luggage. Website said there was an elevator but we couldn't find it. We stayed in the main house which is also lovely. Property was lovely. Check-in was easy although there were no staff which is stated on the website. There was a sign posted in the kitchen about ‘due to staff shortages’….so we completely passed on breakfast...

« Nice clean room. Friendly office staff »

« Absolutely magnificent home! Years and years of loving curation provide pure eye candy for visitors while lending a true element of grandmacore nostalgia, exhibiting decades of a life well lived in every available space!! The host, Burnette, is a lovely lady and greets you with the warmth of a grandmother, happy to welcome you in with a cup of hot tea! Breakfast was a scrumptious homemade quiche and cherries jubilee! We look forward to returning!! »

« The handicap shower holder was busted in on the wall. »

« Friendly staff ! Overall great experience. »

« Everything about my stay was excellent »

« Staff were very friendly and front desk staff at check- in were excellent, however, the bathroom ceiling was moldy. The little shmpoo bottle was empty and overall condition of the room was subpar. Discolored spots, stains on the walls and mismatched touch up paint spots. »

« good »

« Great staff »

« Actually Expedia said they allowed pets and in fact they do not! However the manager allowed us to stay and was very kind! »

« I had a horrible experience. I booked in advance and when arrived they have given my room up because I didn’t checkin by 6pm and we arrived around 8pmbut I paid for the room already. This was during a busy weekend where the furniture convention was in town and every hotel was book within and 1 and 10mins distance. We were lucky to have found a motel which was horrible and dirty but we had no choice e. This hotel left us in a city with no hotel, no other options and the night staff was so rude...

« The staff at check-in and check-out were friendly and helpful. Check-in was slow but it appeared to be complicated software. The room and bathroom were clean. Third floor elevator request button would not light so I could never be sure the elevator was coming. The bed was comfortable but I really wish hotels would provide a few pillows with volume as opposed to puffy pillows that flatten as soon as they are put to use. »