4/10 – Schlecht
Kate S.
27. Mai 2024
Verbesserungswürdig: Sauberkeit
No one cares about this property.
The bottom line is that property mgmt. company is not taking care of this property. We were there for 3 weeks starting in Feb. Pervasive roaches and ants (we live in Fl so understand the topics and kept everything in the fridge), lack of “ordinary household items”. For example had to ask for broom, cheese grater, sauce pan, knives to cut meat, etc. Asked for beach chairs because there are sand flees on the beach. Said no. Broken toilet seat, broken tiles crumbling under your feet at the drain, no tv remote, had to contact VRBO before we even left for Roatan because of lack of communication from mgmt. company. We have 2 vacation rentals ourselves so took the time to write a list of items they needed and even created a list of items that would be included in a “welcome binder” for guests and sent on Feb 29 to the property managers. Last reviewer who stayed after us said they didn't have a welcome binder so obviously they didn't do anything with what I created. This property would be amazing if someone cared about it.
Kate S.
Aufenthalt von 22 Nächten im Februar 2024