Studiosuite, 2 Queen-Betten
Verfügbarkeit prüfen

Bewertungen von Candlewood Suites Rocky Mount, an IHG Hotel

2.5 out of 5
Candlewood Suites Rocky Mount, an IHG Hotel
688 English Rd, Rocky Mount, NC

Bewertungen

8.4

Sehr gut

444 von insgesamt 878 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
259 von insgesamt 878 Gästebewertungen haben eine Bewertung von 8 - Gut" "
96 von insgesamt 878 Gästebewertungen haben eine Bewertung von 6 - Okay" "
54 von insgesamt 878 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
25 von insgesamt 878 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

8.6/10

Sauberkeit

9.0/10

Personal & Service

8.0/10

Ausstattung

8.4/10

Zustand der Unterkunft

8.6/10

Umweltfreundlichkeit

Bewertungen

6/10 – Okay

sama, hh

Gut: Sauberkeit, Personal & Service und Komfort des Zimmers
Gut für einen Zwischenstopp!
Als Zwischenstopp zwischen dem Süden und D.C eine ordentliche Adresse!
Aufenthalt von 1 Nacht im Oktober 2017
Antwort von MNicholas am 29. Okt. 2017
Lieber sama, Vielen Dank, dass Sie sich für einen Zwischenstopp in unserer Messestadt entschieden haben. Wir hoffen, dass Sie bald wieder zu uns kommen werden. Wärmste Grüße, MNicholas

6/10 – Okay

Ognjen

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Verbesserungswürdig: Ausstattung
IT was ok property to spend the night
Aufenthalt von 1 Nacht im Mai 2024

10/10 – Hervorragend

Carol

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
The Hotel was close to everywhere I needed to go.
Aufenthalt von 2 Nächten im Mai 2024

10/10 – Hervorragend

JANINE

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im April 2024

8/10 – Gut

joseph

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
convienent , clean, comfortable
Aufenthalt von 1 Nacht im Mai 2024

4/10 – Schlecht

Gary Alan

Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
Hotel and lobby badly needs update
Aufenthalt von 1 Nacht im Mai 2024
Antwort von BR am 10. Mai 2024
Dear Gary Alan,Thank you for sharing your feedback with us. We apologize for any inconvenience you experienced during your recent interaction with our service. Your satisfaction is our top priority, and we take your comments seriously. Rest assured that we are actively addressing the issue to ensure a better experience moving forward. We appreciate your patience and hope to have the opportunity to serve you better in the future.Sincerely, BR

10/10 – Hervorragend

Jason

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The staff was outstanding!!!!!! Great job, especially the front desk staff.
Aufenthalt von 2 Nächten im April 2024
Antwort von br am 30. Apr. 2024
Dear Guest, Thank you for choosing our hotel during your visit to our great city. We sincerely appreciate your feedback and recommendations. You're invited back to stay with us on your next visit. Have a super day! Warmest regards,BR

10/10 – Hervorragend

Katherine

Aufenthalt von 1 Nacht im April 2024

10/10 – Hervorragend

Lois

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
The beds are very high and difficult for shorter people to get into..
Aufenthalt von 1 Nacht im April 2024
Antwort von BR am 21. Apr. 2024
Dear Lois,Thank you for taking the time to share your feedback with us. We appreciate your comments and are glad to hear that you enjoyed your stay.We apologize for any inconvenience you may have experienced during your visit. Your feedback is valuable to us, and we will use it to improve our services.We hope to welcome you back soon and provide an even better experience next time.Best regards, Bianca, Front Desk Supervisor

10/10 – Hervorragend

Christopher

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
All was great...especially at a very good price.
Aufenthalt von 3 Nächten im April 2024
Antwort von BR am 21. Apr. 2024
Dear Guest,Thank you for taking the time to share your feedback with us. We appreciate your comments and are glad to hear that you enjoyed your stay.We apologize for any inconvenience you may have experienced during your visit. Your feedback is valuable to us, and we will use it to improve our services.We hope to welcome you back soon and provide an even better experience next time.Best regards, Bianca, Front Desk Supervisor

10/10 – Hervorragend

Lavarres

Geschäftlich gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Location near highway
Aufenthalt von 1 Nacht im April 2024
Antwort von BR am 21. Apr. 2024
Dear Guest,Thank you for taking the time to share your feedback with us. We appreciate your comments and are glad to hear that you enjoyed your stay.We apologize for any inconvenience you may have experienced during your visit. Your feedback is valuable to us, and we will use it to improve our services.We hope to welcome you back soon and provide an even better experience next time.Best regards, Bianca, Front Desk Supervisor

10/10 – Hervorragend

MARIO

Mit der Familie und kleinen Kindern gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Excellent from desk and housekeeping staff. They went beyond to ensure I was a satisfied customer.
Aufenthalt von 2 Nächten im März 2024
Antwort von BR am 21. Apr. 2024
Dear Guest,Thank you for taking the time to share your feedback with us. We appreciate your comments and are glad to hear that you enjoyed your stay.We apologize for any inconvenience you may have experienced during your visit. Your feedback is valuable to us, and we will use it to improve our services.We hope to welcome you back soon and provide an even better experience next time.Best regards, Bianca, Front Desk Supervisor

10/10 – Hervorragend

Susan

Aufenthalt von 1 Nacht im März 2024
Antwort von BR am 21. Apr. 2024
Dear Guest,Thank you for taking the time to share your feedback with us. We appreciate your comments and are glad to hear that you enjoyed your stay.We apologize for any inconvenience you may have experienced during your visit. Your feedback is valuable to us, and we will use it to improve our services.We hope to welcome you back soon and provide an even better experience next time.Best regards, Bianca, Front Desk Supervisor

10/10 – Hervorragend

MICHAEL W

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Nice reprieve from driving.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von BR am 21. März 2024
Dear Guest, Thank you for choosing our hotel during your visit to our great city. We sincerely appreciate your feedback and recommendations. You're invited back to stay with us on your next visit. Have a super day! Warmest regards,BR

10/10 – Hervorragend

Stephen

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Great hostess
Aufenthalt von 1 Nacht im März 2024
Antwort von BR am 21. März 2024
Dear Guest, Thank you for choosing our hotel during your visit to our great city. We sincerely appreciate your feedback and recommendations. You're invited back to stay with us on your next visit. Have a super day! Warmest regards,BR

6/10 – Okay

Lisa

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft
This property was not very clean.
Aufenthalt von 1 Nacht im März 2024
Antwort von BR am 21. März 2024
Dear Guest, Thank you for choosing our hotel during your visit to our great city. We sincerely appreciate your feedback and recommendations. You're invited back to stay with us on your next visit. Have a super day! Warmest regards,BR

10/10 – Hervorragend

Lakiesha

All
Aufenthalt von 2 Nächten im März 2024
Antwort von BR am 21. März 2024
Dear Guest, Thank you for choosing our hotel during your visit to our great city. We sincerely appreciate your feedback and recommendations. You're invited back to stay with us on your next visit. Have a super day! Warmest regards,BR

2/10 – Ungenügend

Mary

Mit dem Partner gereist
Verbesserungswürdig: Ausstattung
I didn’t like the face I reserved room 313 from February 15th thru February 23rd I’m coming all the way from Houston also.. So soon as I get to the hotel I get my key and another guess was registered to my room so they gave me a handicap room then the following day The manager told me I had to come down and get another room so this the 3rd room so the night before I leave the dishwasher started leaking water so I was told to come get keys to another room and when I got in this room the screen was broken I took a video soon as I got In the room brought it down to the lady who was working so this a total of 4 rooms in a week I had to unpack 3 times I didn’t get a chance to even get comfortable I wasn’t compensated or anything or no refund or not a dollar given back they had attitudes like I was in the wrong I called corporate and I’m waiting on them to get back with me even one of the workers told me I was supposed to be refunded… I’m taking this to court that was too much then I had to pay a deposit but I had to go through all that and no compensation it’s unacceptable I’ll never visit them again very unprofessional staff
Aufenthalt von 8 Nächten im Februar 2024
Antwort von BR am 21. März 2024
Dear Guest, Thank you for choosing our hotel during your visit to our great city. We sincerely appreciate your feedback. -BR

10/10 – Hervorragend

Amy

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Februar 2024
Antwort von BR am 21. März 2024
Dear Guest, Thank you for choosing our hotel during your visit to our great city. We sincerely appreciate your feedback and recommendations. You're invited back to stay with us on your next visit. Have a super day! Warmest regards,BR

10/10 – Hervorragend

scott, Gilsum

Aufenthalt von 1 Nacht im Februar 2024
Antwort von BR am 21. März 2024
Dear Guest, Thank you for choosing our hotel during your visit to our great city. We sincerely appreciate your feedback and recommendations. You're invited back to stay with us on your next visit. Have a super day! Warmest regards,BR

10/10 – Hervorragend

Richard

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Februar 2024
Antwort von BR am 21. März 2024
Dear Guest, Thank you for choosing our hotel during your visit to our great city. We sincerely appreciate your feedback and recommendations. You're invited back to stay with us on your next visit. Have a super day! Warmest regards,BR

10/10 – Hervorragend

Nayds

Gut: Zustand der Unterkunft
Clean quiet accessible hotel.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von BR am 21. März 2024
Dear Guest, Thank you for choosing our hotel during your visit to our great city. We sincerely appreciate your feedback and recommendations. You're invited back to stay with us on your next visit. Have a super day! Warmest regards,BR

10/10 – Hervorragend

Teresa, spring hope

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Nice place
Aufenthalt von 4 Nächten im Januar 2024
Antwort von BR am 21. März 2024
Dear Guest, Thank you for choosing our hotel during your visit to our great city. We sincerely appreciate your feedback and recommendations. You're invited back to stay with us on your next visit. Have a super day! Warmest regards,BR

6/10 – Okay

Andrew

Mit einer Gruppe gereist
Gut: Komfort des Zimmers
Rocky Mount Stay
The hotel is a bit worn and when we got to the room there was only one Full size towel in the bathroom no hand soap and 2 lights did not function. The coffee pot does not fit properly in the unit as it was a replacement and it doesn’t function the way it should. The built in microwave doesn't work , so a tabletop one is in the room. But for the price, I guess this is what you get.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von BR am 21. März 2024
Dear Guest, Thank you for choosing our hotel during your visit to our great city. We sincerely appreciate your feedback and recommendations. You're invited back to stay with us on your next visit. Have a super day! Warmest regards,BR

4/10 – Schlecht

Gary

Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Februar 2024
Antwort von BR am 21. März 2024
Dear Guest, Thank you for choosing our hotel during your visit to our great city. We sincerely appreciate your feedback and recommendations. You're invited back to stay with us on your next visit. Have a super day! Warmest regards,BR

10/10 – Hervorragend

Cheryl

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Januar 2024
Antwort von BR am 21. März 2024
Dear Guest, Thank you for choosing our hotel during your visit to our great city. We sincerely appreciate your feedback and recommendations. You're invited back to stay with us on your next visit. Have a super day! Warmest regards,BR

6/10 – Okay

John

Geschäftlich gereist
Okay for the Money
Hotel is okay for the price. Showing signs of wear and tear and could use some updating. Kitchen needs to be stocked with more usable items. Hallway carpets need to be replaced. Room service is offer only ONCE per week.
Aufenthalt von 1 Nacht im Januar 2024
Antwort von BR am 21. März 2024
Dear Guest, Thank you for choosing our hotel during your visit to our great city. We sincerely appreciate your feedback and recommendations. You're invited back to stay with us on your next visit. Have a super day! Warmest regards,BR

10/10 – Hervorragend

Robert

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Januar 2024
Antwort von BR am 21. März 2024
Dear Guest, Thank you for choosing our hotel during your visit to our great city. We sincerely appreciate your feedback and recommendations. You're invited back to stay with us on your next visit. Have a super day! Warmest regards,BR

10/10 – Hervorragend

George

Aufenthalt von 1 Nacht im Januar 2024
Antwort von BR am 21. März 2024
Dear Guest, Thank you for choosing our hotel during your visit to our great city. We sincerely appreciate your feedback and recommendations. You're invited back to stay with us on your next visit. Have a super day! Warmest regards,BR

10/10 – Hervorragend

Paola

Mit Haustieren gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Being able to travel with my dog sometimes gets hard especially to find places to stay in. Well not with this hotel, Keisha was the absolute best. She was so accommodating to me and my family. Not only did she make me feel welcomed she also took her time to explain everything about CandleWood IHG.
Aufenthalt von 1 Nacht im Januar 2024

10/10 – Hervorragend

Lawrence

Aufenthalt von 1 Nacht im Januar 2024
Antwort von BR am 21. März 2024
Dear Guest, Thank you for choosing our hotel during your visit to our great city. We sincerely appreciate your feedback and recommendations. You're invited back to stay with us on your next visit. Have a super day! Warmest regards,BR

8/10 – Gut

Gary

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Ausstattung
Verbesserungswürdig: Zustand der Unterkunft
Great Price, nice staff! However, the only issue was the door to our room. The door had been hacked at the lock. The door was heavy-duty steel, yet someone had used a crowbar to get in????
Aufenthalt von 1 Nacht im Januar 2024

10/10 – Hervorragend

Sherie

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Dezember 2023

10/10 – Hervorragend

Joseph

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Peaceful
Bianca was wonderful during check in
Aufenthalt von 1 Nacht im Dezember 2023

10/10 – Hervorragend

Gabrielle

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Dezember 2023

2/10 – Ungenügend

Zoily

Aufenthalt von 1 Nacht im Dezember 2023

10/10 – Hervorragend

Michael

Mit dem Partner gereist, Mit der Familie gereist
Gut: Sauberkeit und Personal & Service
Lakisha was very thoughtful and professional. She gave my wife and I great recommendation for dinner.
Aufenthalt von 1 Nacht im Dezember 2023

10/10 – Hervorragend

Margaret

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Roomy sweet
Driving home from PA, stop overnight was very surprised to get a sweet very roomy, for such a low price.
Aufenthalt von 1 Nacht im Dezember 2023

10/10 – Hervorragend

Helen

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I had never stayed at a Candlewood property and it exceeded my expectations. Big comfy room with kitchenette and everything I needed. The staff was great- especially Lakeisha, Lauren and the night manager. I will visit again and recommend over the other available options.
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von BR am 17. Dez. 2023
Thank you for choosing the Candlewood Suites during your stay in our city and thank you for taking the time to let everyone know about your experience. We so appreciate the great rating that you provided. We invite you to come back again.Warmest regards, Br

8/10 – Gut

Dee Dee

Aufenthalt von 1 Nacht im November 2023
Antwort von BR am 17. Dez. 2023
Thank you for choosing the Candlewood Suites during your stay in our city and thank you for taking the time to let everyone know about your experience. We so appreciate the great rating that you provided. We invite you to come back again.Warmest regards, Br

8/10 – Gut

Marthe

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 1 Nacht im November 2023

10/10 – Hervorragend

Gail

Mit Haustieren gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The people who work there are very nice.
Aufenthalt von 3 Nächten im November 2023
Antwort von Br am 17. Dez. 2023
Thank you for choosing the Candlewood Suites during your stay in our city and thank you for taking the time to let everyone know about your experience. We so appreciate the great rating that you provided. We invite you to come back again.Warmest regards, Br

2/10 – Ungenügend

Candy, Saint PETERSBURG

Geschäftlich gereist, Mit dem Partner gereist
Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
Highway robbery!! They are charging a very premium price for these rooms and the are worse then the worst budget hotel. It's a filthy crumbling dump. This was the first and last time I will stay in a Candlewood Inn.
Aufenthalt von 1 Nacht im November 2023
Antwort von CBritt am 20. Nov. 2023
Dear April,Thank you for taking the time to rate your stay with us. I regret that we did not meet your expectations, however, I'd hope that you will be willing to give us another chance to wow you with the great service that we are noted for in our field of service.CBritt

10/10 – Hervorragend

Kerry

Aufenthalt von 1 Nacht im November 2023
Antwort von BR am 17. Dez. 2023
Thank you for choosing the Candlewood Suites during your stay in our city and thank you for taking the time to let everyone know about your experience. We so appreciate the great rating that you provided. We invite you to come back again.Warmest regards, Br

10/10 – Hervorragend

Verma

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Ausstattung
Staff was absolutely amazing./ front desk
Aufenthalt von 3 Nächten im November 2023
Antwort von BR am 20. Nov. 2023
Thank you for choosing the Candlewood Suites during your stay in our city and thank you for taking the time to let everyone know about your experience. We so appreciate the great rating that you provided. We invite you to come back again.Warmest regards, Br

6/10 – Okay

Barbara

Gut: Sauberkeit und Personal & Service
Aufenthalt von 1 Nacht im November 2023
Antwort von BR am 20. Nov. 2023
Thank you for choosing the Candlewood Suites during your stay in our city and thank you for taking the time to let everyone know about your experience. We so appreciate the great rating that you provided. We invite you to come back again.Warmest regards, Br

2/10 – Ungenügend

Bodo

Mit der Familie gereist
This place is rundown. We have stayed at IHG hotels before and loved them. It’s dark. It’s smelly and just awful. Don’t stay here, there are many others at the same exit in NC.
Aufenthalt von 1 Nacht im November 2023
Antwort von CBritt am 20. Nov. 2023
Dear April,Thank you for taking the time to rate your stay with us. I regret that we did not meet your expectations, however, I'd hope that you will be willing to give us another chance to wow you with the great service that we are noted for in our field of service.CBritt

10/10 – Hervorragend

Robin

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Everything was perfect just wish the bathroom was a little cleaner
Aufenthalt von 2 Nächten im Oktober 2023
Antwort von BR am 1. Nov. 2023
Thank you for choosing the Candlewood Suites during your stay in our city and thank you for taking the time to let everyone know about your experience. We so appreciate the great rating that you provided. We invite you to come back again.Warmest regards, Br

4/10 – Schlecht

April

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Not good
The service was awful the room were not clean
Aufenthalt von 3 Nächten im Oktober 2023
Antwort von CBritt am 1. Nov. 2023
Dear April,Thank you for taking the time to rate your stay with us. I regret that we did not meet your expectations, however, I'd hope that you will be willing to give us another chance to wow you with the great service that we are noted for in our field of service.CBritt

2/10 – Ungenügend

Amilcar

Verbesserungswürdig: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Never again!
Aufenthalt von 2 Nächten im Oktober 2023
Antwort von CBritt am 27. Okt. 2023
Dear Amilca,Thank you for taking the time to rate your stay with us. I regret that we did not meet your expectations, however, I'd hope that you will be willing to give us another chance to wow you with the great service that we are noted for in our field of service.CBritt