4/10 – Schlecht
Sonia
24. Okt. 2025
Room appeared clean and fresh to walk into. We arrived by train so it was very convenient. All correspondence for check in had been by WhatsApp which was surprising. We dropped our bags in our room and went exploring Rome until late in the evening. On return we discovered the shower was blocked. We accepted this and made contact with staff ( who never identified themselves by name) to let them
Know the situation, hoping there maybe a hot shower sometime in the morning. When I hadn’t heard from the staff with an offer of help by 8-15 next morning I txt and said we decided not to shower! To which I got a response of “Good Morning” Fridge in our room sounded like a blizzard on and off all night. TV didn’t work. Mattress and pillows very uncomfortable for both myself and my husband. And to top it off the toilet kept running. Seems we did not get the luxury room! We were to pay our city tax before we left in the morning but reception let it slide so 12euros off for a very uncomfortable stay! And an explanation that the build is old with old pipe ware!!
Sonia
Aufenthalt von 1 Nacht im Oktober 2025


































