There was no reception, but instructions were sent to me via WhatsApp (only upon request when I texted them, so they weren't sent to me prior arriving). I would recommend getting a local SIM card prior to checking in so that you are able to receive instructions & contact reception upon arrival. The service was great & they responded promptly. Just to clarify it's not exactly a hotel, it's on the 2nd floor of an old building with 5 rooms. The wifi connection wasn't too bad, the room is was clean and there's a coffee machine. One side of the bed seemed to be broken, so everytime I put weight it would dip, but it wasn't too much of an issue as I was only staying there for 1 night.
The location was PERFECT, right next to the Spanish Steps (shopping!) and less than 5 mins to Spagna metro station. It was walking distance to loads of restaurants and attractions (Colosseum, Trevi Fountain, Pantheon, Roman Forums). Overall it was a decent stay, but the location just made it better.
