4/10 Médiocre
Bret
Voyage en couple
10 mars 2026
Les points faibles : Propreté, personnel et service, équipements
We booked an ocean view room and unfortunately there was no ocean in sight. The manager said he would take care of it the next day and haven’t heard a single word from the property.
Our room had an amazing bathtub,unfortunately it dispensed yellow brownish water. Called the front desk with the issue and am still waiting for an update. We checked daily on the colored water and every time it was horrible.
The buffet was another experience with birds landing on the different food areas. The food was sub par adding to the not great experience at this property.
The staff was mediocre and not too helpful when ordering from the pool bar ( Raphel ). The one bright employee was Cecilia at the hostess reception desk. She would always smile and be courteous.
I honestly hate to discourage people’s opinion for an all inclusive,but this was not good.
Do better please !!
Bret
Séjour de 5 nuits en mars 2026
