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Bewertungen von Hampton Inn & Suites Cashiers Sapphire Valley

2.5 out of 5
Hampton Inn & Suites Cashiers Sapphire Valley
3245 US Highway 64 E, Sapphire, NC

Bewertungen

8.8

Hervorragend

329 von insgesamt 587 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
180 von insgesamt 587 Gästebewertungen haben eine Bewertung von 8 - Gut" "
41 von insgesamt 587 Gästebewertungen haben eine Bewertung von 6 - Okay" "
24 von insgesamt 587 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
13 von insgesamt 587 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

9.0/10

Sauberkeit

9.2/10

Personal & Service

8.2/10

Ausstattung

9.0/10

Zustand der Unterkunft

8.6/10

Umweltfreundlichkeit

Bewertungen

4/10 – Schlecht

Al

Mit dem Partner gereist
Gut: Sauberkeit und Personal & Service
Verbesserungswürdig: Zustand der Unterkunft
hot tub and pool seem to never be working
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Hospitably Yours, Sabrina Parrish am 13. Mai 2024
Hi,Thank you so much for taking the time to fill out our online survey and for choosing Hampton Inn Sapphire for your recent travels. I would like to apologize for all inconveniences regarding the hot tub and pool. Our hot tub is currently out of order for repair. I hope you give us another chance when visiting again. We love having you here and hope to see you again soon!

4/10 – Schlecht

RUSSELL

Mit dem Partner gereist
Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft
Construction on every floor-elevator broken-swimming closed-work center printer broken.
Aufenthalt von 2 Nächten im April 2024
Antwort von Hospitably Yours, Sabrina Parrish General Manager am 13. Mai 2024
Hi,Thank you so much for taking the time to fill out our online survey and for choosing Hampton Inn Sapphire for your recent travels. I would like to greatly apologize for any and all inconveniences during your recent visit. All feedback is greatly appreciated. Were currently under renovation. I hope you give us another chance when visiting the area again. We love having you here and hope to see you again soon!

8/10 – Gut

Jean

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Hotel was under renovation and sometimes difficult to get in and out of the lot. No signage and often missed the turn off to get in.
Aufenthalt von 2 Nächten im April 2024
Antwort von Hospitably Yours, Sabrina Parrish General Manager am 25. Apr. 2024
Hi,Good morning, Thank you so much for choosing Hampton Inn Sapphire for your recent travels. We greatly appreciate all feedback. We love having you here and hope to see you again soon!

10/10 – Hervorragend

Gordon

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Awesome
Aufenthalt von 1 Nacht im April 2024
Antwort von Hospitably Yours, Sabrina Parrish General Manager am 13. Mai 2024
Hi,Thank you so much for taking the time to fill out our online survey and for choosing Hampton Inn Sapphire for your recent travels. We love having you here and hope to see you again soon!

10/10 – Hervorragend

Elizabeth

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Staff were very friendly and helpful
Aufenthalt von 1 Nacht im März 2024
Antwort von Hospitably Yours, Sabrina Parrish General Manager am 13. Mai 2024
Hi,Thank you so much for taking the time to fill out our online survey and for choosing Hampton Inn Sapphire for your recent travels. We love having you here and hope to see you again soon!

8/10 – Gut

Juan

Mit der Familie gereist
Gut: Personal & Service und Ausstattung
Understand conditions where not the best because undergoing remodeling. Bedroom clean and comfortable
Aufenthalt von 1 Nacht im März 2024
Antwort von Hospitably Yours, Sabrina Parrish General Manager am 13. Mai 2024
Hi,Thank you so much for taking the time to fill out our online survey and for choosing Hampton Inn Sapphire for your recent travels. Were currently making renovations to have amazing improvements for our guests. I am so glad your room was clean and comfortable. We love having you here and hope to see you again soon!

10/10 – Hervorragend

Jay

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very clean and loved the spacious shower. Would definitely come again
Aufenthalt von 1 Nacht im März 2024
Antwort von Hospitably Yours, Sabrina Parrish General Manager am 13. Mai 2024
Hi,Thank you so much for taking the time to fill out our online survey and for choosing Hampton Inn Sapphire for your recent travels. I am so glad you enjoyed the spacious shower. We are continuing to make improvements for our guests. We love having you here and hope to see you again soon!

4/10 – Schlecht

VINAYAK, Peachtree City

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
Good location and views, free parking and couple of restaurants within a mile. Elevator and hallways were not clean. Noise due to renovation work. Breakfast was sub-standard. Sketchy to no phone service. Most restaurants and hotels have WiFi in the area.
Aufenthalt von 2 Nächten im März 2024
Antwort von Hospitably Yours, Sabrina Parrish General Manager am 13. Mai 2024
Hi,Thank you so much for taking the time to fill out our online survey and for choosing Hampton Inn Sapphire for your recent travels. All feedback is greatly appreciated. I would like to apologize for all inconveniences during your recent visit. We love having you here and hope to see you again soon!

10/10 – Hervorragend

Linda

It was ok.
Aufenthalt von 2 Nächten im März 2024
Antwort von Hospitably Yours, Sabrina Parrish General Manager am 13. Mai 2024
Hi,Thank you so much for taking the time to fill out our online survey and for choosing Hampton Inn Sapphire for your recent travels. We love having you here and hope to see you again soon!

8/10 – Gut

Robert

Gut: Sauberkeit und Personal & Service
Well maintained property.
Aufenthalt von 2 Nächten im Februar 2024

10/10 – Hervorragend

Manuel

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Usual pleasant experience
Pleasant stay. Would return
Aufenthalt von 1 Nacht im Februar 2024

10/10 – Hervorragend

Carolina

Gut: Personal & Service und Zustand der Unterkunft
Great double queen sized beds room. Shower and bath were clean and functional. Kids loved indoor pool feature. Breakfast was ok typical bagels, waffle maker, cereals, coffee etc
Aufenthalt von 1 Nacht im Februar 2024

10/10 – Hervorragend

Lanie

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
The hotel was very nice and the room was great. We had plenty of room . The staff was very friendly and helpful . We have stayed there before and will be back.
Aufenthalt von 2 Nächten im Februar 2024

2/10 – Ungenügend

Matt

Aufenthalt von 2 Nächten im Februar 2024
Antwort von Hospitably Yours, Sabrina Parrish General Manager am 13. Mai 2024
Hi,Thank you so much for taking the time to fill out our online survey and for choosing Hampton Inn Sapphire for your recent travels. I would like to greatly apologize for any and all inconveniences your experienced. Please give us another chance when visiting again. We love having you here and hope to see you again soon!

2/10 – Ungenügend

Kai

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
We were woken up at 7am Saturday from the construction directly above our unit. The contractor was using hammer on the concrete floor directly over where we sleep. Needless to say, we had to wake up way early than we had anticipated. Although we didn’t minded that the hotel is under renovation (didn’t know until we got there), it is completely unacceptable for workers to be working before 8am!!! Especially on a Saturday!! The hotel staff could have arranged it so our room is not directly under where construction is happening. Asked for refund, but hotel staff didn’t respond.
Aufenthalt von 1 Nacht im Februar 2024

10/10 – Hervorragend

Chien Ming

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Januar 2024

10/10 – Hervorragend

Ana Clara, Winder

Aufenthalt von 1 Nacht im Dezember 2023

10/10 – Hervorragend

Holly

Aufenthalt von 1 Nacht im Dezember 2023

10/10 – Hervorragend

Caleb

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
There was easy access to food and fun and the rooms were comfortable
Aufenthalt von 1 Nacht im Dezember 2023

10/10 – Hervorragend

myounggi

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Dezember 2023

6/10 – Okay

Donna

Mit Haustieren gereist, Mit der Familie gereist
Verbesserungswürdig: Personal & Service
The property is old and it shows. The gentleman at the front desk was not particularly friendly. No sense of humor that’s for sure.
Aufenthalt von 1 Nacht im Dezember 2023

10/10 – Hervorragend

Becky

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
When we arrived it was ready. The staff were very nice and helpful. Very clean. It is very quite. They had beverages and cookies to offer as soon as we arrived
Aufenthalt von 1 Nacht im Dezember 2023

10/10 – Hervorragend

Fran

Mit einer Gruppe gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The breakfast area was very pleasant, and the hot food was good. Coffee: Excellent!
Aufenthalt von 1 Nacht im November 2023

10/10 – Hervorragend

ronald

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im November 2023

10/10 – Hervorragend

Elizabeth

Mit Haustieren gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great!
Aufenthalt von 2 Nächten im November 2023

10/10 – Hervorragend

DrewMaria

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
We love staying here when we can! The staff is so kind and helpful, the facilities are always clean and well-kept, the breakfast is great.
Aufenthalt von 1 Nacht im November 2023

8/10 – Gut

Jamie

Mit der Familie gereist
Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Breakfast was great!
Aufenthalt von 1 Nacht im November 2023

6/10 – Okay

nicholas

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Verbesserungswürdig: Komfort des Zimmers
Not queen size beds
Hotel is nice and quiet- Employees friendly and helpful. Hot breakfast was decent. Indoor pool and fitness rooms nice. Hot tub was out of order, was told for 2 years lol. Biggest issue was beds not comfortable and room I booked said 2 queen beds but they were full size not queen.
Aufenthalt von 2 Nächten im November 2023

10/10 – Hervorragend

Jack

Mit der Familie gereist
Gut: Ausstattung und Zustand der Unterkunft
Perfect room and staff was friendly and competent
Aufenthalt von 2 Nächten im Oktober 2023

10/10 – Hervorragend

Sylvia

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great employees
Aufenthalt von 1 Nacht im Oktober 2023

10/10 – Hervorragend

Ashley

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
AWESOME breakfast! Kids enjoyed the poool. I loved the fireplace in the main room.
Aufenthalt von 2 Nächten im Oktober 2023
Antwort von Courtney R, Atma Hotel Group am 19. Okt. 2023
Thank you for the 10/10 review Ashley. We hope that you and your family will visit us again for any future needs you may have in our area. Take care.

10/10 – Hervorragend

Suzanne

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Nice clean, comfortable room.
Aufenthalt von 2 Nächten im Oktober 2023
Antwort von Courtney R, Atma Hotel Group am 19. Okt. 2023
Thank you Suzanne. We certainly appreciate your feedback and hope that you will visit us again soon.

10/10 – Hervorragend

Fritz

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Courtney R, Atma Hotel Group am 19. Okt. 2023
Thank you for the 5/5 rating Fritz. We hope that you will visit us again in the mountains soon.

10/10 – Hervorragend

Timothy

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im September 2023
Antwort von Courtney R, Atma Hotel Group am 19. Okt. 2023
Thank you Timothy for the 10/10 review. We are getting ready to go under a major renovation this winter, so we hope that you will visit us again next spring to see our new digs in the mountains. Take care.

10/10 – Hervorragend

Robert

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im September 2023
Antwort von Hampton Inn & Suites am 17. Sept. 2023
Thank you for your review, hope to see you next time you are in the area.

10/10 – Hervorragend

Jane

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Excellent hotel
Booked on line and your hotel didn’t disappoint. I would stay again.
Aufenthalt von 3 Nächten im August 2023
Antwort von Courtney R, Atma Hotel Group am 19. Okt. 2023
Thank you Jane for your wonderful review. We are set to undergo a major renovation this winter, so we hope you will visit us again this spring to check out our beautifully remodeled property.

10/10 – Hervorragend

Herb

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Friendly staff!?
Aufenthalt von 1 Nacht im August 2023
Antwort von Courtney R, Atma Hotel Group am 19. Okt. 2023
Thank you for the 5/5 review and we will pass this along to our team members. Our hotel is set to undergo a major renovation this winter, so we hope that you will visit us again this spring to see our newly remodeled oasis in the mountains. Until then, take care.

10/10 – Hervorragend

dr serge

Aufenthalt von 1 Nacht im August 2023
Antwort von Courtney R, Atma Hotel Group am 19. Okt. 2023
Thank you for the review Dr. Serge. We hope that you will visit us again next spring to see our beautifully remodeled hotel.

10/10 – Hervorragend

Kate

Aufenthalt von 1 Nacht im August 2023
Antwort von Courtney R, Atma Hotel Group am 19. Okt. 2023
Thank you for the 5/5 review Kate. Please view us again soon for any future travel needs you may have in our area.

10/10 – Hervorragend

Ronald

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
The facilities are great. Spacious clean rooms. Breakfast meal was good. Only problem we had was lack of signage on the road. We went passed the road sign twice. Would stay there again when in the area.
Aufenthalt von 3 Nächten im August 2023
Antwort von Courtney R, Atma Hotel Group am 19. Okt. 2023
Thank you for your feedback. Our hotel is getting ready to go under a major renovation and should be finished up by spring. Please visit us again soon to see our newly remodeled property in the mountains. Until then, take care.

6/10 – Okay

Edward

Gut: Personal & Service
Verbesserungswürdig: Sauberkeit
Not happy campers!
Front desk people were very welcoming and helpful. The room was worn and a bit unclean ( eg hair in shower ). Kleenex box only had about 6 Kleenex's left. Alarm clock must have been accidentally put on by cleaning staff as it rang at 5 am... before we wanted to get up!
Hampton at Cashiers Sapphire Valley
Sign in parking lot.
Beautiful hydrangea bushes.
Lobby of the hotel.
Aufenthalt von 1 Nacht im August 2023
Antwort von Courtney R, Atma Hotel Group am 19. Okt. 2023
Thank you for your feedback. We are getting ready to undergo a major renovation this winter that should be finished up by spring. We'd like to invite you back up to the mountains to enjoy our newly remodeled property in the mountains. We hope to see you again soon.

10/10 – Hervorragend

Renee

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
The hotel had a wonderful view up the mountain and was set back in the woods so the noise from the busy road was not a problem. The staff was friendly. Our dogs had good space for us to take them out for a walk.
Aufenthalt von 2 Nächten im August 2023

10/10 – Hervorragend

Gordon

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great Location and Professional Staff.
Aufenthalt von 1 Nacht im August 2023

6/10 – Okay

Chris

Vvvb
Aufenthalt von 2 Nächten im Juli 2023

10/10 – Hervorragend

daniel

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Hotel staff called me after I checked out early to let me know I left my insulin behind in the fridge. Thank you for their diligence and follow up!
Aufenthalt von 1 Nacht im August 2023

10/10 – Hervorragend

Lawrence

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im August 2023

10/10 – Hervorragend

Lynn, Alachua

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Meet my expectations in every way.
Aufenthalt von 1 Nacht im Juli 2023

6/10 – Okay

Joanne

Mit einer Gruppe gereist
Gut: Personal & Service und Komfort des Zimmers
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
Our disappointing trip to the mountains
We were disappointed in the room. There was mold in the bathroom. The TV did not work properly. We asked for someone to come in and look at it and they never came. Upon checking out the gal said we owed for one night for the couple we came with. I booked the hotel and knew I paid for 2 rooms for 3 nights. My friend had to pay the extra night. When I got home I found my receipt for 2 rooms for 3 nights. We are waiting for a refund for the one night for my friend on his credit card. When I got home I found a tick on my back which I had taken off by a doctor leaving me with the expense of a antibiotic. The food was good at breakfast and the location was great for getting around.
Aufenthalt von 3 Nächten im Juli 2023
Antwort von Eva Krasyk GM am 24. Juli 2023
Good afternoon and thank you for your review. The tv i will check on, i am sorry. About your reservation it came through as only 2 nights. Not three like the other room. If you can send me the receipt where it was supposed to be a three night reservation that you pre paid for, I will gladly refund you for the night. if i can be of any assistance please feel free to call me.

8/10 – Gut

Herbert A Swindell

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im Juli 2023

8/10 – Gut

Nancy

Mit der Familie gereist
Gut: Personal & Service
The service was excellent, however, the room had a water leak and my sister had to be moved to another room. Ran out of food at the breakfast one morning. The hotel is going to be remodeled and these conditions will be taken care of.
Aufenthalt von 2 Nächten im Juli 2023