Hôtel près de Scram Lake, Rockford, Rockford

« The staff were great. The place was modern and very clean. For being so new I expected a closet and an iron, which the room did not have. I made due. I also expected housekeeping for being there three nights. I saw nothing about no housekeeping. I saw a sign about reusing towels, which we did. On the last day I had to go down to request more toilet paper. The hot water is a problem. I love the green initiative but having to let the water run for 10 minutes to get warm water and have it on full...

« This is a fantastic hotel! Great breakfast, all the staff from housekeepers, breakfast attendants, and front desk could not have been more friendly or helpful! Nice pool, awesome blackout shades, super clean. 10 out of 10 recommend and will stay again next time I’m here! »

« Great Staff, but Major Cleanliness and Maintenance Issues I want to start by giving a huge thank you to the staff—they were absolutely amazing, kind, and extremely helpful throughout our stay! Unfortunately, the property itself fell far short of expectations: Room Cleanliness: When we checked into our room, the bathroom had a strong urine odor, and I ended up having to clean it myself to make it bearable. The carpets looked like they hadn't been vacuumed in a long time, and the bed sheets had...