Innenbereich

Bewertungen von Tune Hotel KLIA - KLIA2

3.5 out of 5
Tune Hotel KLIA - KLIA2
Lot Pt 13, Jalan Klia 2/2, Sepang, Selangor

Bewertungen

7.8

Gut

318 von insgesamt 1005 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
405 von insgesamt 1005 Gästebewertungen haben eine Bewertung von 8 - Gut" "
148 von insgesamt 1005 Gästebewertungen haben eine Bewertung von 6 - Okay" "
65 von insgesamt 1005 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
69 von insgesamt 1005 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

8.0/10

Sauberkeit

8.2/10

Personal & Service

7.6/10

Ausstattung

7.8/10

Zustand der Unterkunft

7.8/10

Umweltfreundlichkeit

Bewertungen

8/10 – Gut

Susanne

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Für eine Nacht völlig okay. Obwohl direkt am Flughafen, erstaunlich ruhig. Gute Matratzen, kostenloser Shuttle zu anderen Terminals. Nette Bar.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Afiq am 23. Feb. 2024
Dear Susanne , We are very grateful that you took the time to post generous comments, after your recent stay with us. It is very nice to know that you appreciated the hotel facilities and the service provided by our team. We will be sure to pass along your outstanding comments to all staff. We know they take great pride in creating such wonderful stays for our guests and ensuring that they feel welcomed and well looked after. Regards, Muhammad Afiq – Duty Manager.

6/10 – Okay

Christine Ulrich

Mit dem Partner gereist
Unterkunft zweckmäßig. Flughafen fußläufig erreichbar und trockenen Fußes. Es wurde ein Seh gutes Frühstück angeboten. Da wir schon gegen 10. 30h im Hotel waren, konnten wir das Zimmer schon beziehen, mußten jedoch die halbe Miete hinzuzahlen
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Afiq am 9. Feb. 2024
Dear Christine , We are delighted you have chosen Tune KLIA2 as your preferred choice of accommodation. Thank you for your positive feedback and looking forward to extend our hospitality to you again soon. Regards, Muhammad Afiq – Duty Manager.

8/10 – Gut

Johann

Gut: Personal & Service und Zustand der Unterkunft
Aufenthalt von 5 Nächten im November 2023
Antwort von Afiq am 19. Nov. 2023
Dear Johann, Thank you for leaving us a good rating. We are glad you enjoyed your stay with us and we look forward in welcoming you back again soon. Regards, Muhammad Afiq – Duty Manager.

10/10 – Hervorragend

Wolfram

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im November 2023
Antwort von Afiq am 19. Nov. 2023
Dear Wolfram, Thank you for leaving us a good rating. We are glad you enjoyed your stay with us and we look forward in welcoming you back again soon. Regards, Muhammad Afiq – Duty Manager.

10/10 – Hervorragend

Ludmilla

Aufenthalt von 1 Nacht im November 2023
Antwort von Ludmilla am 15. Dez. 2023
Dear Ludmilla, Thank you for leaving us a good rating. We are glad you enjoyed your stay with us and we look forward in welcoming you back again soon. Regards, Muhammad Afiq – Duty Manager.

10/10 – Hervorragend

Manfred

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Straight 5 stars. No complaints at all. Stylish comfortable airport hotel at a reasonable price. I would stay there again.
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Afiq am 2. Nov. 2023
Dear Manfred, we very much appreciate your comments regarding your stay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be more memorable experience with us. Regards, Muhammad Afiq – Duty Manager.

10/10 – Hervorragend

Jörg

Perfect Location in the airport area.
Aufenthalt von 1 Nacht im August 2023
Antwort von Afiq am 27. Sept. 2023
Dear Jorg , Thank you for staying with us, we are pleased to know that you found it a convenient place to stay during your travels and that you enjoyed your stay with us. We look forward in welcoming you back in the near future. Regards, Muhammad Afiq – Duty Manager.

4/10 – Schlecht

Ramon

Mit der Familie gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
The hotel is ok but the service experience was very bad. Arrived from a flight near midnight and then had to queue more than 90 minutes to checki-in for the room. Having a pre-paid booking and traveling with children this is not acceptable.
Aufenthalt von 2 Nächten im August 2023
Antwort von Afiq am 16. Aug. 2023
Dear Ramon, Thank you for taking the time to share your recent experience stay with us. Please accept our apologies that your overall experience did not meet up to your expectations. Rest assured that your comments have been shared with the team and action will be taken to ensure the issues you experienced are corrected moving forward.We are committed to providing memorable experiences with exceptional service and therefore we hope to have the opportunity to welcome you back and improve on your experience in the near future.Thank you again for choosing to stay with us and for your time in sharing your feedback.Regards, Muhammad Afiq – Duty Manager.

10/10 – Hervorragend

KA

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Juni 2022
Antwort von Carolene am 9. Sept. 2022
Dear KA, Thank you for leaving us a perfect rating. We are glad you enjoyed your stay with us and we look forward in welcoming you back again soon. Regards, Carolene Bosco - Hotel Manager

10/10 – Hervorragend

Verifizierter Reisender

Mit der Familie gereist
Gut: Personal & Service, Ausstattung und Zustand der Unterkunft
They offered us a better room and 2 hour later check out without asking as we were stranded due to the corona virus situation.
Aufenthalt von 1 Nacht im März 2020
Antwort von Carolene am 25. März 2020
Dear Guest,Thanks for your review and the kind words! We pride ourselves on our customer service and love to provide our guests with the most comfortable of experiences while serving as your home away from home! Thank you and we hope to accommodate you anytime you are traveling to this area in the future. Regards, Carolene Bosco - Assistant Manager

6/10 – Okay

Verifizierter Reisender

Mit der Familie und kleinen Kindern gereist
Gut: Ausstattung und Zustand der Unterkunft
Lage super - direkt am Flughafen KLIA2, mit überdachtem Durchgang. Schade, das Frühstück ist für westlichen Geschmack absolut ungenügend (echter Saft und Kaffee kann gegen Aufpreis gekauft werden), obwohl die räumliche Atmosphäre im Restaurant eigentlich nett ist...
Aufenthalt von 1 Nacht im März 2020
Antwort von Carolene am 10. März 2020
Dear Guest, Thank you for taking the time to share your detailed review with us. We truly value your patronage and comments as we constantly strive to improve based on the insights provided by our guests. Our aim has always been to provide basic essentials for a good night's sleep in our clean, comfortable, space-efficient functional rooms complemented by friendly and efficient service delivery by our team. We hope to welcome you back next time. Regards, Carolene Bosco - Assistant Manager

8/10 – Gut

Verifizierter Reisender

Aufenthalt von 1 Nacht im Februar 2020
Antwort von Carolene am 10. Feb. 2020
Dear Guest , Thank you for rating us . We are glad you enjoyed your stay and we look forward in welcoming you back soon. Regards, Carolene Bosco - Assistant Manager.

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service und Ausstattung
Aufenthalt von 1 Nacht im November 2019
Antwort von Carolene am 14. Nov. 2019
Dear guest, Thank you for rating us. We are glad you enjoyed your stay with us and we look forward in welcoming you back soon . Regards, Carolene Bosco - Assistant Manager

6/10 – Okay

Verifizierter Reisender

Gut: Sauberkeit und Personal & Service
Aufenthalt von 1 Nacht im November 2019
Antwort von Carolene am 11. Nov. 2019
Dear Guest , Thank you for taking the time to rate us. I hope you had a pleasant stay with us and we look forward in welcoming you back soon . Regards, Carolene Bosco

8/10 – Gut

Alex, Berlin

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Gutes Transithotel mit freundlichem Personal und ausreichend großen Zimmern.
Aufenthalt von 1 Nacht im September 2019
Antwort von Carolene am 1. Okt. 2019
Dear Alex, We truly believe that our guests satisfaction and comfort is our number one priority and we are extremely pleased to hear that you enjoyed your stay with us. Your words of encouragement and support will definitely motivate us further to continue delivering the best of services to our guests. Thank you for staying with us and we look forward to welcoming you back soon. Regards, Carolene Bosco - Assistant Manager

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Alles bestens für einen Stopover!
Aufenthalt von 1 Nacht im September 2019
Antwort von Carolene am 23. Sept. 2019
Dear Guest, We truly value your patronage. We are glad that you have chosen Tune Hotel KLIA2 as your convenient choice of accommodation and delighted to hear that you enjoyed your stay with us while receiving the best of services from our team. We look forward to welcoming you back next time. Regards, Carolene Bosco - Assistant Manager

8/10 – Gut

Eva Marie

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Schwierig zu finden sonst top
Aufenthalt von 1 Nacht im Juni 2019
Antwort von Carolene am 14. Juni 2019
Dear Eve, Thank you for your kind review. Being an airport transit hotel, our location is one of the most strategic with just a 10 minutes walk to the airport terminal.We are pleased to hear that you had a great stay with us . We truly appreciate your positive review and look forward to welcoming you back soon. Regards, Carolene Bosco - Assistant Manager

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Sehr gut mit KLIA-Express zu erreichen, nur kurzer Fußmaarsch bis zum Hotel.
Aufenthalt von 1 Nacht im Mai 2019
Antwort von Carolene am 5. Juni 2019
Dear Guest, Thank you for staying at Tune KLIA2! We are glad that you enjoyed your stay and sincerely appreciate the time taken to share your wonderful experience. We hope to welcome you back to our hotel very soon! Regards, Carolene Bosco - Assistant Manager

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit und Personal & Service
Schöne saubere Zimmer, sehr freundliches hilfsbereites Personal, perfekt als flughafenhotel
Aufenthalt von 1 Nacht im März 2019
Antwort von Carolene am 9. März 2019
Dear Guest,Thank you for staying with us and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodations. We are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future. Regards, Carolene Bosco- Assistant Manager

10/10 – Hervorragend

Chee Wai

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service und Ausstattung
The staff at the front dest was very helpful, make me felt so grateful. Wslking to the airport was so easy as i was taking a very early flight, took me less than 15min.
Aufenthalt von 1 Nacht im März 2024
Antwort von Afiq am 3. Mai 2024
Dear Chee Wai, Thank you for choosing to stay at Tune Hotel KLIA2. We are glad to know that you were overall satisfied with your stay, and it was a pleasure being of service to you. We hope that you will be able to visit us again so that we may extend our warm hospitality to you again! The team look forward to welcoming you back soon. Regards, Muhammad Afiq – Duty Manager.

6/10 – Okay

Heidi, Montoursville

The hotel is near terminal 2 and accessible via the free shuttle from terminal 1 and a short walk from the shuttle stop. Would recommend for transit passengers as convenient to the airport — limited dining options at terminal 2 and the hotel though. The showers may be smelly — they need some attention. Bottled water is provided in the rooms however no glasses. Adequate for a night stay.
Aufenthalt von 1 Nacht im April 2024
Antwort von Afiq am 3. Mai 2024
Dear Heidi , Thank you for taking the time to share your recent experience stay with us. Please accept our apologies that your overall experience did not meet up to your expectations. Rest assured that your comments have been shared with the team and action will be taken to ensure the issues you experienced are corrected moving forward.We are committed to providing memorable experiences with exceptional service and therefore we hope to have the opportunity to welcome you back and improve on your experience in the near future.Thank you again for choosing to stay with us and for your time in sharing your feedback.Regards, Muhammad Afiq – Duty Manager.

6/10 – Okay

Heidi, Montoursville

The property is near terminal 2 and accessible by taking the free shuttle bus from terminal 1 and walking a short distance. The room I was given faced the street so was a little noisy but not much of an issue — make sure the window is closed properly if you are hearing outside road noise and birds. The shower was much better than other room I stayed in at hotel — the shower drain smelled like poo! Bottled water was provided but no glasses which would have been nice for teeth brushing. Overall, would stay here again for transit and would recommend for transit passengers.
Aufenthalt von 1 Nacht im April 2024
Antwort von Afiq am 3. Mai 2024
Dear Heidi, Thank you for taking the time to share your recent experience stay with us. Please accept our apologies that your overall experience did not meet up to your expectations. Rest assured that your comments have been shared with the team and action will be taken to ensure the issues you experienced are corrected moving forward.We are committed to providing memorable experiences with exceptional service and therefore we hope to have the opportunity to welcome you back and improve on your experience in the near future.Thank you again for choosing to stay with us and for your time in sharing your feedback.Regards, Muhammad Afiq – Duty Manager.

10/10 – Hervorragend

Tsukiko

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im April 2024
Antwort von Afiq am 3. Mai 2024
Dear Tsukiko, Thank you for leaving us a good rating. We are glad you enjoyed your stay with us and we look forward in welcoming you back again soon. Regards, Muhammad Afiq – Duty Manager.

10/10 – Hervorragend

SAORI

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The staff services and location were good.
Aufenthalt von 1 Nacht im April 2024
Antwort von Afiq am 26. Apr. 2024
Dear Saori , We are delighted you have chosen Tune KLIA2 as your preferred choice of accommodation. Thank you for your positive feedback and looking forward to extend our hospitality to you again soon. Regards, Muhammad Afiq – Duty Manager.

8/10 – Gut

Jason

Aufenthalt von 1 Nacht im März 2024
Antwort von Afiq am 18. Apr. 2024
Dear Jason, Thank you for leaving us a good rating. We are glad you enjoyed your stay with us and we look forward in welcoming you back again soon. Regards, Muhammad Afiq – Duty Manager.

8/10 – Gut

Rowan

Aufenthalt von 1 Nacht im April 2024
Antwort von Afiq am 3. Mai 2024
Dear Rowan, Thank you for leaving us a good rating. We are glad you enjoyed your stay with us and we look forward in welcoming you back again soon. Regards, Muhammad Afiq – Duty Manager.

8/10 – Gut

Velu

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Good location for a stop over at the airport if you are catching a flight next day. Free shuttle from Tune hotel to KlIA Terminal 1. Walking distance to KLIA Terminal 2 which has many eating options
Aufenthalt von 1 Nacht im April 2024
Antwort von Afiq am 8. Apr. 2024
Dear Velu , We are delighted you have chosen Tune KLIA2 as your preferred choice of accommodation. Thank you for your positive feedback and looking forward to extend our hospitality to you again soon. Regards, Muhammad Afiq – Duty Manager.

10/10 – Hervorragend

Tejash, Leicester

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great location, check in was a breeze, great service and staff. No issues - except the rooms are dated and need modernising, but for the price you can’t complain much.
Aufenthalt von 1 Nacht im April 2024
Antwort von Afiq am 4. Apr. 2024
Dear Tejash , Thank you for staying with us, we are pleased to know that you found it a convenient place to stay during your travels and that you enjoyed your stay with us. We look forward in welcoming you back in the near future. Regards, Muhammad Afiq – Duty Manager.

8/10 – Gut

AHMAD SHUKRI, Gelugor

Mit dem Partner gereist
Gut: Personal & Service, Ausstattung und Zustand der Unterkunft
Conveniently located for KLIA 2 - only a 10 minute walk along a sheltered pathway from the terminal (KLIA 2). The direction signs should be improved though as we had to ask for directions from a number of staff. Breakfast is served from 4am was great as we had an early flight to catch and it was Ramadan month. Will definitely consider staying again if we are in transit in KLIA 2.
Aufenthalt von 1 Nacht im März 2024
Antwort von Afiq am 4. Apr. 2024
Dear Ahmad Shukri , Thank you for staying with us, we are pleased to know that you found it a convenient place to stay during your travels and that you enjoyed your stay with us. We look forward in welcoming you back in the near future. Regards, Muhammad Afiq – Duty Manager.

10/10 – Hervorragend

Masaki

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
エアポートホテルとしてはとても優秀です。朝食ビュッフェもとても充実しています。
Aufenthalt von 1 Nacht im März 2024
Antwort von Afiq am 4. Apr. 2024
Dear Masaki, Thank you for choosing to stay at Tune Hotel KLIA2. We are glad to know that you were satisfied with your stay and enjoyed the dining experience. We hope that you will be able to visit us again so that we may extend our warm hospitality to you again! The team look forward to welcoming you back soon. Regards, Muhammad Afiq – Duty Manager.

10/10 – Hervorragend

robert

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
For a overnight stopover I couldn’t ask for more. Could walk from airport. Quick check in, comfortable room and bed and lots of food options. Staff were great.
Aufenthalt von 1 Nacht im März 2024
Antwort von Afiq am 31. März 2024
Dear Robert, We are very grateful that you took the time to post generous comments, after your recent stay with us. It is very nice to know that you appreciated the hotel facilities and the service provided by our team. We will be sure to pass along your outstanding comments to all staff. We know they take great pride in creating such wonderful stays for our guests and ensuring that they feel welcomed and well looked after. Regards, Muhammad Afiq – Duty Manager.

2/10 – Ungenügend

Junsang

Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
공항에서 생각보다 멀리 떨어져있고 안내가 잘 되어 있지 않아 찾는데 오래걸린다. 직원들은 친절하지 않았고 일처리도 미숙했다. 더블베드로 예약했으나 싱글로 임의로 변경해서 줬고 욕실은 하수구가 역류해서 냄새가 너무 났다. 새벽에 도착하고 잠깐 자고 나가야 했기 때문에 항의하지 않고 그냥 사용했지만 냄새 때문에 하루 종일 머리가 아팠다. 잠깐 쉬려면 차라리 캡슐호텔이 더 깨끗하다.
Aufenthalt von 1 Nacht im März 2024
Antwort von Afiq am 31. März 2024
Dear Junsang , Thank you for taking the time to share your recent experience stay with us. Please accept our apologies that your overall experience did not meet up to your expectations. Rest assured that your comments have been shared with the team and action will be taken to ensure the issues you experienced are corrected moving forward.We are committed to providing memorable experiences with exceptional service and therefore we hope to have the opportunity to welcome you back and improve on your experience in the near future.Thank you again for choosing to stay with us and for your time in sharing your feedback.Regards, Muhammad Afiq – Duty Manager.

10/10 – Hervorragend

Frank

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Excellent staff! Very helpful and friendly.
Aufenthalt von 1 Nacht im März 2024
Antwort von Afiq am 28. März 2024
Dear Frank , Thank you for staying with us, we are pleased to know that you found it a convenient place to stay during your travels and that you enjoyed your stay with us. We look forward in welcoming you back in the near future. Regards, Muhammad Afiq – Duty Manager.

4/10 – Schlecht

SIU PONG LOUIS

Gut: Personal & Service und Ausstattung
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
Would like to see them to enhance the cleaning of the room. When I first entered the room, there was a clot of hair on the bathtub and insects walking around the basin.
Aufenthalt von 2 Nächten im März 2024
Antwort von Afiq am 28. März 2024
Dear Siu Pong Louis , Thank you for taking the time to share your recent experience stay with us. Please accept our apologies that your overall experience did not meet up to your expectations. Rest assured that your comments have been shared with the team and action will be taken to ensure the issues you experienced are corrected moving forward.We are committed to providing memorable experiences with exceptional service and therefore we hope to have the opportunity to welcome you back and improve on your experience in the near future.Thank you again for choosing to stay with us and for your time in sharing your feedback.Regards, Muhammad Afiq – Duty Manager.

8/10 – Gut

emmet

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Very convenient for KLIA 2, walking distance. As airport hotels go this one is good. Staff at reception very efficient and friendly. Room is compact, bed is comfortable, shower is good, wifi good. Breakfast surprisingly good. Rooms and corridor a little tired, but this place has given most things some thought. KLIA terminal/food court/shopping mall just minutes away on foot if you feel like it. I was impressed.
Aufenthalt von 1 Nacht im März 2024
Antwort von Afiq am 21. März 2024
Dear Emmet, Thank you very much for taking the time to drop us a review about your recent stay with us.We are delighted to see that our services made such a positive impression and delivered an incredible experience during your stay. We look forward to welcoming you back for more memorable moments. Thank you for recommending us . Regards, Muhammad Afiq – Duty Manager.

4/10 – Schlecht

Sandy, Fresh Meadow

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit
Toilet is smelly, no air conditioner
Aufenthalt von 1 Nacht im März 2024
Antwort von Afiq am 15. März 2024
Dear Sandy , Thank you for taking the time to share your recent experience stay with us. Please accept our apologies that your overall experience did not meet up to your expectations. Rest assured that your comments have been shared with the team and action will be taken to ensure the issues you experienced are corrected moving forward.We are committed to providing memorable experiences with exceptional service and therefore we hope to have the opportunity to welcome you back and improve on your experience in the near future.Thank you again for choosing to stay with us and for your time in sharing your feedback.Regards, Muhammad Afiq – Duty Manager.

10/10 – Hervorragend

annika

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Nice location close to airport. Good staff.
Aufenthalt von 1 Nacht im März 2024
Antwort von Afiq am 13. März 2024
Dear Annika, we very much appreciate your comments regarding your stay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be more memorable experience with us. Regards, Muhammad Afiq – Duty Manager.

10/10 – Hervorragend

Michael

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Perfect for short stay airport transfer passengers.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Carol am 10. März 2024
Dear Michael , Thank you for staying with us, we are pleased to know that you found it a convenient place to stay during your travels and that you enjoyed your stay with us. We look forward in welcoming you back in the near future. Regards, Carolene Bosco- General Manager

10/10 – Hervorragend

annika

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very close to airport and nice comfortable rooms
Aufenthalt von 1 Nacht im März 2024
Antwort von Carol am 10. März 2024
Dear Annika , Thank you for staying with us, we are pleased to know that you found it a convenient place to stay during your travels and that you enjoyed your stay with us. We look forward in welcoming you back in the near future. Regards, Carolene Bosco- General Manager

8/10 – Gut

ERIC

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im März 2024
Antwort von Carol am 10. März 2024
Dear Eric , Thank you for leaving us a rating. We are glad you enjoyed your stay with us and we look forward in welcoming you back again soon. Regards, Carolene Bosco – General Manager

8/10 – Gut

Tatsuaki

Gut: Personal & Service
食事するには便利
Aufenthalt von 2 Nächten im Februar 2024
Antwort von Afiq am 3. März 2024
Dear Tatsuaki , We are delighted you have chosen Tune KLIA2 as your preferred choice of accommodation. Thank you for your positive feedback and looking forward to extend our hospitality to you again soon. Regards, Muhammad Afiq – Duty Manager.

4/10 – Schlecht

Christine

Mit dem Partner gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Generally of poor quality. Needs a refurbishment.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Afiq am 23. Feb. 2024
Dear Christine , Thank you for taking the time to share your recent experience stay with us. Please accept our apologies that your overall experience did not meet up to your expectations. Rest assured that your comments have been shared with the team and action will be taken to ensure the issues you experienced are corrected moving forward.We are committed to providing memorable experiences with exceptional service and therefore we hope to have the opportunity to welcome you back and improve on your experience in the near future.Thank you again for choosing to stay with us and for your time in sharing your feedback.Regards, Muhammad Afiq – Duty Manager.

10/10 – Hervorragend

Stephane

Gut: Sauberkeit
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Afiq am 23. Feb. 2024
Dear Stephane, Thank you for leaving us a good rating. We are glad you enjoyed your stay with us and we look forward in welcoming you back again soon. Regards, Muhammad Afiq – Duty Manager.

8/10 – Gut

Don

Mit dem Partner gereist
Gut: Personal & Service, Ausstattung und Zustand der Unterkunft
Nice hotel right at the airport.
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Afiq am 9. Feb. 2024
Dear Don , We are delighted you have chosen Tune KLIA2 as your preferred choice of accommodation. Thank you for your positive feedback and looking forward to extend our hospitality to you again soon. Regards, Muhammad Afiq – Duty Manager.

8/10 – Gut

Richard

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Transport to the other terminal was frequent and reliable and the hotel was comfortable and clean. I would recommend it,.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Afiq am 8. Feb. 2024
Dear Richard, Thank you for your review and feedback. We are pleased that you had an enjoyable stay with us. We look forward to welcoming you back in the near future. Regards, Muhammad Afiq – Duty Manager.

8/10 – Gut

Helena

Geschäftlich gereist
Gut: Sauberkeit und Personal & Service
Good hotel that is in a perfect location for access to the airport. Rooms are small but clean and the air con works very well. Breakfast is poor and not catered for Westerners at all.
Aufenthalt von 3 Nächten im Februar 2024
Antwort von Afiq am 7. Feb. 2024
Dear Helena, Please accept our sincere apology for the shortcomings and receiving feedback is a great helps to us, and as such, we will certainly have a look at areas of concern in a positive manner for our improvement going forward. We look forward to welcoming you back soon. Muhammad Afiq – Duty Manager.

8/10 – Gut

Wilson

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I visit this hotel regularly. this time round higher traffic due to lunar new year season, but staff still have can-do, accommodating attitude. Excellent staff makes this hotel enjoyable.
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Afiq am 3. Feb. 2024
Dear Wilson , Thank you for taking the time to share your recent experience stay with us. Please accept our apologies that your overall experience did not meet up to your expectations. Rest assured that your comments have been shared with the team and action will be taken to ensure the issues you experienced are corrected moving forward.We are committed to providing memorable experiences with exceptional service and therefore we hope to have the opportunity to welcome you back and improve on your experience in the near future.Thank you again for choosing to stay with us and for your time in sharing your feedback.Regards, Muhammad Afiq – Duty Manager.

10/10 – Hervorragend

Serwaa

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Less than 5mins walk from KLIA. We were very grateful to get a complimentary extended check out time. The breakfast was amazing. People at the airport were extremely helpful and kind to direct us to the Hotel. We will definitely go there again whenever we do an overnight transit. Exceptional customer service from staff.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Afiq am 3. Feb. 2024
Dear Serwaa , We are very grateful that you took the time to post generous comments, after your recent stay with us. It is very nice to know that you appreciated the hotel facilities and the service provided by our team. We will be sure to pass along your outstanding comments to all staff. We know they take great pride in creating such wonderful stays for our guests and ensuring that they feel welcomed and well looked after. Regards, Muhammad Afiq – Duty Manager.

8/10 – Gut

John

Gut: Personal & Service
Great rest bite in a busy airport
We had 9 hours between flights. Other passengers walked around shops etc to put in time. For a very modest price we got a day time deal with buffet lunch, a bed to rest on and a shower to freshen up. Perfect 👌
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Afiq am 3. Feb. 2024
Dear John, we very much appreciate your comments regarding your stay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be more memorable experience with us. Regards, Muhammad Afiq – Duty Manager.

10/10 – Hervorragend

TETSUKA

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
空調の効き具合もシャワーのお湯も問題なく使えました。朝食のバイキングはどの料理も美味しくてお腹いっぱいになりました。
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Afiq am 3. Feb. 2024
Dear Tetsuka, Thank you very much for taking the time to drop us a review about your recent stay with us.We are delighted to see that our services made such a positive impression and delivered an incredible experience during your stay. We look forward to welcoming you back for more memorable moments. Thank you for recommending us . Regards, Muhammad Afiq – Duty Manager.