I made a reservation through Expedia/VRBO, and the host canceled less than 24 hours before check-in without providing any explanation.
When I contacted Expedia, they were not aware that the reservation had been canceled. I then contacted VRBO, where the listing was posted. VRBO was unable to reach the host to determine the reason for the cancellation and could only confirm that the reservation had been active and fully confirmed in their system.
As a result, I had to spend valuable time working with VRBO to obtain a refund and find a replacement accommodation at the last minute. The available options were limited, significantly more expensive, and not what we originally expected.
This trip was for my daughter's soccer tournament, so having our lodging canceled at the last minute created unnecessary stress and inconvenience. It was disappointing that the host did not consider the impact such a late cancellation would have on travelers who were depending on the reservation.
VRBO informed me that they are investigating the host and that penalties may apply due to the last-minute cancellation, especially since the reservation was listed as non-refundable.
Based on this experience, I would not recommend booking with this host.