Hôtel près de Complexe sportif Sportsplex at Matthews, Charlotte, Charlotte

« Cordialité »

« GOOD »

« Hotel did not understand the room rate that I received from Expedia, but they finally accepted it. Website shows all rooms have tubs — but our room did not have a tub (and my wife dislikes showers). Pool was out of order and unusable. AC was functioning poorly and required augmentation AC units in the breakfast area and on the floors. Breakfast was quite acceptable. »

« If you’re looking for cheap place, this is it. The day shift front desk person was super nice. The night person was kinda rude when I asked about pillows - seems there were none anywhere. They didn’t understand us. The mattress had one side lower than the other and the sheets had holes in them. The water pressure non-existent and it took forever to heat up. The floor did not feel very solid in the shower. We could not find a TV remote. When I turned the TV on manually, it was all static no...

« Rooms are not maintained properly, air conditioning filters not replaced, horrible smell in the room (humidity, mushroom, ) and in the bathroom (tobacco smell). Only 2 towels, tiny ones, for four people. Damp patches on walls and ceiling. Not a place to stay »

« L'hôtel dessert principalement une clientèle noire. Lors de notre passage, un incident dans la chambre en face de la nôtre a nécessité la venue de 4 voitures de police, 2 camions d'incendie et une ambulance. Il était 1h du matin. Avec tout le grabuge, nous nous sommes rendormis vers 2h30. Nous nous comptions chanceux de n'avoir pas entendu de coups de feu! »

« I didn’t like anything. The room was relatively clean but had a distinctive stench of cigarette smoke. Electrical receptacles were not working ( not possible to charge the phone) as well as the lamp fixture installed between two beds. Security chain on the entry door was broken. Wouldn’t recommend the place particularly for the price we had to pay. »

« Chambre propre et spacieuse. Hôtel bien situé, parking collé à l’hôtel. »

« Very nice staff and the property is very clean »

« This isn’t just an issue with this hotel but the pillows were super soft and not supportive. There was also a used soap bar left behind in the shower that housekeeping must have missed »

« Accueil tres tres tres long »

« Ne comptez par sur le staff qui vous salue. Personne ne vous dira rien du tout. L’hôtel est assez sale lorsque l’on reste quelques nuits il est très facile de s’en rendre compte. La salle de sport n’a pas été nettoyé pendant au moins 9 jours, le stylo par terre n’a pas bougé d’un millimètre. Les poubelles aux étages ne sont pas changé tout les jours. Un ascenseur sur deux fonctionnait et ce n’étais pas indiqué. »