Hotel Teesside

« A comfortable and nicely appointed hotel in the centre of the town. Many hotels allow early check-in if rooms are available, but NOT the Hampton by Hilton. You pay £10 per hour extra. A very disappointing practice. Low-cost airlines charge for every little extra; it seems that there are low-cost hotels! »

« Modern Clean Pleasant. Rooms very comfortable. Food most excellent. Staff first class It was my birthday so there were one or two personal touches too!! »

« Not what I expected for the cost. More like a bed and breakfast. Would not use again »

« Actually, the process of booking through Hotels.com the claim of everything must be handled by the hotel is not true. They are not in control of the booking. Hotels.com is in control of the booking so they were not able to amend or cancel the booking and the customer service reps consistently would refer me back to Premier Inn, which had nothing to do with booking the stay »

« First time I have stayed here but it certainly won’t be the last. Situated in a lovely setting everything was perfect. Staff welcoming and friendly, food was outstanding and the rooms were immaculate. I would certainly recommend this lovely pub. »

« A great wee find. Friendly service and a top breakfast. Will definitely return when in the area. »

« If you’re disabled or just an older guest beware the rooms have not been reviewed by an appropriate person. I found the bathroom a death trap. No grab rails in the shower but the worst was the slippery floor in the toilet with nothing to grab onto when struggling to arise from the toilet. My husband had to help me but not before on making an attempt my feet slipped and I finished up with a nasty fall and a now painful back. At 2am I had to ring reception I was frozen- the radiator didn’t work...

« Good service and experience »

« The hotel was still being built on arrival. I had not been sent any instructions on how to access the building so could not get in for the first hour. When I left my room during the afternoon and returned, workers from the hotel were in my room removing a fridge. They accepted they should have checked with me first but this meant I left the hotel a night early as I did not feel safe in my room. »

« Room lovely and clean, fox covert 2 min walk great food. Brilliant for dog owner's Will definitely stay again. »

« Great venue »

« Clean room, friendly staff, second stay as goo as the first if not better as neighbouring guests were quite »