Hôtel près de The Crossing at Big Creek, Cottonwood, Cottonwood

« Found this wonderful place by accident and so glad we did! Room was huge and probably the best mattress we’ve ever had on a trip. They had juices, muffins, yogurts and waters complimentary in the room when we arrived💕. Perfect after a long day of driving. Very quiet and peaceful country setting. »

« Excellent customer service »

« Rooms and floors were very old, stained and dirty. I had to wipe my feet off of grit before getting into bed and before putting on socks. When I checked in, I knew the price from Expedia. What surprised me was it asking for a tip between 18-22% or customized or no tip. Unheard of!! Think this was a very nice place back in he day, but unfortunately time and lack of maintainence and repair has left the property in poor condition. Pity. Continental breakfast was minimal. Lastly there was no...

« The employee at the front desk looked sleepy and was dressed inappropriately (it looked like she was wearing pajamas). It took a long time for her to give us a room. »

« Good »

« De passage »

« From the moment we walked in there were no staff to be seen. We waited almost 15 minutes for someone to finally show up to check us in. The property was clean enough, but our room smelled like someone had cooked roadkill in it. There were not enough towels in the bathroom. The only interactions we had with the staff were to get checked in, which as I already mentioned, took way too long. And lastly, as we were leaving the next morning, we heard two of the staff arguing with each other talking...

« Got there at almost midnight to rest on a long trip, checked in 6-17-2026. First room we were put in the beds were made but it was obvious the sheets were dirty and when I pulled the sheets back I even found someones dirty underwear. Lady at front desk even said someone complained about another room that night. The second room sheets looked clean and we were so tired we just laid down and slept. When I went to use the bathroom in the morning the bathroom was full of garbage, dirty towels in the...

« Loved the firepit and relaxed rules. »

« The room was clean and the staff was very friendly and helpful. The only reason I'm giving four stars instead of five is because the mattress in my room had a dip in it making the bed uneven to sleep on. Other than that, I don't have any complaints. »

« Smooth check in. Clean room. Very comfy bed and linens. included toiletries were great. »

« Very friendly staff, the hotel needs a bit of improvement. However, it was a pleasant stay. »

« When I arrived to my room my door was wide open for anybody to walk in there was an old cedar mop bucket in the middle of the floor and and no cedar mop by the bathroom door The toilet did not flush properly The refrigerator freezer was caked full of ice but ice bucket was filthy and the TV remote needed batteries their air conditioning unit had smoke burns all over it and you can see the dust collection in the air filter I was not satisfied at all. The Continental breakfast all they had was...