Städtereisen Ukulhas

Wunderschön. Sehr hilfreiches und freundliches Personal, sehr gutes Essen, Buffet grosse Auswahl, Alles Sauber und gepflegt.Wir hatten eine traumhafte Woche dort.

Beautiful island, excellent service, amazing food

Essen ist schlecht, v.a. im Mainrestaurant. Service ist solala… Personal zwar alle supernett, aber egal wie lange man an der Bar sitzt, es kommt keiner und fragt ob man noch ein Getränk haben möchte. Eher wenig Aktivität. Die Einrichtung im Zimmer ist bereits in die Jahre gekommen. Ansonsten superschnell Insel und fast alle sehr Kinderfreundlich. Speziell bedanken möchten wir uns bei Jahit (Zimmereeinigung), Afreen (Bar), Namal und Hashim (Restaurant) und Shakeeb.

My stay had many positive aspects, but unfortunately also one very troubling incident. The service from Anju and Abishek at the restaurants was exceptional—professional, kind, and always attentive. Anju, especially, truly stood out with her warmth and dedication. If I could rate the staff alone, they would absolutely deserve five stars. The issue occurred at reception upon our arrival. We were charged an amount for the domestic flight, transfers, and taxes that did not match the expected total based on the official exchange rate of that day. We paid in cash and, unlike all other payments during our stay, we were not given any receipt. We only realized the inconsistency once back home. This lack of transparency was extremely disappointing and left us with a very negative impression, especially considering how well everything else at the resort is managed. Aside from this, the resort itself is beautiful and well maintained: clean facilities, a beach that is cared for daily, excellent water villas, clear water, and varied, high-quality food. The majority of the staff was friendly and professional. Would I return? I’m not sure. The resort has many strengths, but this incident at reception affected our overall experience. The five stars I give are exclusively for Anju, Abishek, and the staff members who clearly work with honesty and dedication.

Eine perfekte kleine Insel, mit sehr freundlichen und zuvorkommenden Personal. Alles war perfekt.