Hôtel près de Centre commercial Union Trade Center, Kigali, Kigali

« The hotel met expectations, and the staff provided satisfactory service with a welcoming demeanor. However, the dining experience at the restaurant was underwhelming, contrasting with its previously acclaimed reputation as a premier culinary destination in Kigali. The quality and flavor profiles have noticeably declined, prompting the need to seek alternative dining options. »

« A very nice place to stay, right in the heart of Kigali’s Business Center. The staff were super friendly and welcoming. Thanks to Delphine, Rose and all other staff member for making my stay so amazing. I recommend this place and will not hesitate to stay at Tropical Plaza Apartment once in Kigali. »

« Très bel hôtel, calme et bien équipé »

« La propreté de lieu »

« Simple but very nice place! Great location, attentive staff, breakfast and clean. Definitely great place to stay if you are going for work or short stay. »

« Superbe »

« J'ai eu beaucoup de plaisir à séjourner dans cet hôtel. Bien situé par rapport aux activités offertes par Kigali, c'est néanmoins un havre de paix, de tranquillité, avec de la verdure. Se relaxer tranquillement après une journée chargée est un réel plaisir, avec un personnel aux petits soins, comme le patron William, d'ailleurs. Beaucoup de disponibilités pour organiser les transports ou des activités. »

« Would definitely not recommend staying there. The staff is lost although polite and nice, but have no idea what customer service is about and entails. It took four emails and a phone call to arrange something as simple as an airport pick-up so the stay certainly did not start on a high note. No hot water in the room the last night/last morning of the stay. No room upgrade that was supposedly part of the "Hotels.com Gold Member Perks", though room availability was evident on their website. For my...

« Sdb pratique Chambres ok Personnel serviable Petit déjeuner ok La moquette est très sale Le service de blanchisserie beaucoup trop cher pour le service rendu (il était sans frais en janvier 2026!) »

« Big and nice appartment fully equipes except iron. 68m2 and fair price. Located nearly a hight traffic road. I was in 5th floor and was absolutlly impossible to open the windows.Air conditionning wirking well, hot water; high level of privac in that building »

« Satisfait »

« Bon hotel »

« Great location Friendly staff going over and beyond to help The hotel was clean and very quiet and breakfast menu excellent! We were booked for 2 nights and stayed an extra night as we really enjoyed the place and already booked for when we’re back in Kigali in a week. An oasis in the city! »

« Personnel très gentil Belle chambre piscine agréable. Possibilité d'aller dans le centre à pied Matelas un peu trop ferme »