When you walk into The Overlook, it certainly delivers the Wow Factor. The huge windows, offering panoramic views, simply blew us all away. Overall, the accommodation is excellent. It is immaculately clean (apart from the pillows, which unfortunately were heavily stained). It is very comfortable and well equipped. It offers everything you need for a family holiday or a group of friends.
We stayed as a group of six. There is enough space so that you can spread out and have some privacy, or get together in the comfortable lounge or large dining area. There are even three well furnished sun terraces to sit out on and enjoy those views.
One couple reported that the bed in the second room was too firm, but everyone else found the beds to be very comfy.
We did have a few equipment failures during our stay. The dish washer leaked and couldn't be used. The Washing machine would only wash in steaming hot water. The boiler went into fault mode on our last day. These things can happen so we did not stress over it. However, the response from the maintenance team was disappointing, in that nobody came to fix any of these issues, despite the first two being reported on Wednesday. I am informed that these issues were all being looked at and steps taken to improve the response.
Overall though, we had a wonderful holiday at The Overlook and we have booked to go again next year. I can't wait!