Städtereisen White Plains

The hotel was generally okay. However, the elevators were very slow, and the breakfast was disappointing. The staff at breakfast seemed inattentive, and the buffet selection was quite limited. The bed in the room had a few stains, and the sheet had one or two small holes. As a Hilton Diamond member, I also didn’t feel particularly recognized or appreciated during my stay.

Das Hotel ist in die Jahre gekommen. Aber die Techniker kommen schnell und das Personal ist freundlich

The hotel is really nice. We were not so happy with the room. During the day it smelled of onions - really badly! If I would habe recognized that the standard rooms are so dark, I would habe booked another category. It was not clear enough what the differences are. We also had an disabled room were the doors did not close easily… More information would have been nice in the room description. Long waiting during morning in the morning, so we used the exit stairs… but we werw in the 3 floor only.