Luxushotels Yorkshire

„Room was in good condition however it was a disabled room that was not advised on booking. There was an intermittent unpleasant smell coming from the bathroom. Seeing the disabled room I immediately requested a room change but here was not much enthusiasm as we had a 2 night stay and was told the hotel was full the following night so not much they could do and on the first night there were currently no other made up rooms. Overall the staff at the bar and in the restaurant and around the hotel ...

„The stay here was bought for us as a gift. It was such a thoughtful gift as we had 2 wonderful days / nights in the beautiful village of Helmsley. The heated pool was a real delight as was the use of the spa facilities. “

„Der Empfang war etwas seltsam. Bar Mitarbeiter und Mitarbeiter beim Frühstück waren aber stets sehr freundlich und nett,die Enttäuschung beim Check in war leider größer. Zimmer hätten gepflegter sein können,das Bad war schon etwas älter und Fliesen lose, die Ablage beim Waschbecken war sehr ungepflegt. Aussicht und Umgebung war aber sehr ruhig und angenehm. Das Hotel befindet sich sehr abgelegen. Spa haben wir leider nicht benutzt, wussten nicht ob wir da auch auch halbherzig begrüßt werden ...

„Great property, great staff“

„Everything was excellent.“

„Lovely hotel with exceptionally friendly staff , particularly Georgina in the Spa“