Vue aérienne

Avis sur Desert Gardens Hotel

3 out of 5
Desert Gardens Hotel
1 Yulara Drive, Yulara, NT

Avis

8,6

Excellent

Note des voyageurs de 10 (Excellent), d’après 84 avis sur 170." "
Note des voyageurs de 8 (Bien), d’après 61 avis sur 170." "
Note des voyageurs de 6 (Satisfaisant), d’après 18 avis sur 170." "
Note des voyageurs de 4 (Médiocre), d’après 6 avis sur 170." "
Note des voyageurs de 2 (Horrible), d’après 1 avis sur 170." "

8,6/10

Propreté

8,8/10

Personnel et service

8,2/10

Équipements

8,2/10

Infrastructures et conditions de l’hébergement

8,6/10

Écoresponsabilité

Avis

8/10 Bien

Stephane

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Hôtel bien situé avec de nombreuses activités
Beau complexe bien entretenu. De nombreuses activités gratuites sont proposées pour petits et grands. La porte d’entrée de la chambre devrait être rafraîchie et réparée afin qu’elle se ferme plus facilement
Séjour de 2 nuits en juillet 2023

10/10 Excellent

mario

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
A proximité d'un endroit magnifique.
Séjour de 1 nuit en mars 2023

8/10 Bien

Andre, Longueuil

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Seul endroit pour pouvoir visiter Uluru et Kata Tjuṯa.
Séjour de 2 nuits en mars 2023

10/10 Excellent

Gilles

Séjour de 3 nuits en février 2023

10/10 Excellent

Nayla

Séjour de 1 nuit en octobre 2022

6/10 Satisfaisant

Jean

Les points forts : Personnel et service et équipements
Les points faibles : Propreté
This was the most expensive hotel ive ever stayed in. I was there in May and the pool was only ornamental, because i think there were actually ice cubes in it. The kuds coukdnt even stay in it for very long. The floor was so dirty i started wearing my shoes because my socks got so dirty from the carpet. And there were sugar ants crawling all over the counter. The bed sheets were clean and the bed was comfortable.
Séjour de 2 nuits en mai 2024

6/10 Satisfaisant

angela

Voyage en couple
Les points faibles : Personnel et service, équipements, infrastructures et conditions de l’hébergement
We traveled from United States to here on our honeymoon. We booked hotel on our own. When we inquired if they had any upgrades/complimentary wine, etc. bc we were celebrating our honeymoon, the front desk lady rudely asked “well did you tell your travel agent?” We did not use a travel agent. By the way, another other property on our visits either comped us wine or other treats to celebrate our honeymoon. I lost a scarf on property in the morning and had to ask if they could locate it. They seemed to be lackluster in wanting to help. We had dinner in main dining area however when I asked for a to go container for my left overs, I was told that was not allowed. However they offer a takeaway service for breakfast. Mind you, there is a supermarket in the area and our room had a mini fridge- what gives?? This is a cluster of properties owned by the same company. We dined at one of the restaurants. We had to seek out our server to order another round of drinks. We couldn’t find them so we asked another attendant who completely waked away from us although she heard us. She genuinely seemed not to care. We visited 3 other cities in Australia but I have to say this leg of our trip was my least favorite. The best thing here was seeing Uluru in person and doing 2 separate excursions: the sunrise excursion at Uluru, and the sunset excursion The Sounds of Silence (which I highly recommend).
Séjour de 2 nuits en mai 2024

8/10 Bien

Kang Rui

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Room is clean though not the best. There are a few stains here and there but we can make do considering the remoteness of the location. Desert Garden is usually the first stop for any tours or pickup, which helps quite a lot. The flys can be irritating until winter sets in, so pls do bring a fly net for the tours and walks. Staffs are friendly and always ready to help.
Séjour de 3 nuits en mai 2024

10/10 Excellent

kenji

Voyage en famille
Les points faibles : Équipements
ホテルのスタッフ及び医療センターのドクターに大変感謝しております。 出発日の朝に洗面所で自分の不注意により手に火傷をしました。その後の対応は親切丁寧でありました。薬や氷の準備、医療センターの手配から送り迎え迄していただき予定通りの飛行機に間に合うことが出来ました。医療センターのドクターも親切丁寧に処置していただきその後の旅行にも影響なく楽しむことが出来ました。 エアーズロックの現地の方の親切な対応に感謝しております。ありがとうございました。
Séjour de 1 nuit en mai 2024

4/10 Médiocre

Hiroko

Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Séjour de 3 nuits en mai 2024

10/10 Excellent

moegi

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
静かで清潔でゆっくり休むことが出来ました。
Séjour de 1 nuit en mai 2024

10/10 Excellent

anita Katharina

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Sehr schönes Hotel im Resort mit einem tollen Trainee Programm für junge Menschen
Séjour de 2 nuits en avril 2024

6/10 Satisfaisant

Hollee

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Les points faibles : Équipements
The Desert Garden Hotel itself was clean and well kept, the staff was great. I was not prepared for the Uluru experience in general. One day in the area is adequate - taking in the two National Parks (we went to Uluru, which was beautiful). In hind sight we would have rented a car early on - there were none available when we were there, this left us with the hop on hop off bus, which was handy, but spendy for what you get. It was that or take tours out to the park which were very expensive. Uluru is the closest park, and is 12 km away, so you need some form of transportation to do what there is to do out there - explore the parks. The flies were abundant and annoying - many tourists wearing the net fly hats. Overall, I’m glad to have seen Uluru and taken some time to learn some of the background - the cultural center is great at the park - but as far as vacationing in the area (1) 1-2 days plenty in my opinion, (2) I felt constrained in regards to method of transportation- all expensive (3) flies are unpleasant
Séjour de 2 nuits en avril 2024

8/10 Bien

Natalie

Les points forts : Propreté et personnel et service
Staff were very helpful and approachable but the facilities were a little tired
Séjour de 3 nuits en avril 2024

8/10 Bien

Roberta

Voyage en groupe
Les points forts : Personnel et service
The property was conveniently located and rooms are nice. There is no hairdryer in the room but if you call reception one will be brought to your room. Laundry facilities could use more machines and better dryers. A reservation system for using the machines would be welcome. Toilet bowl in bath was very stained. As two women in their 70's, we would have appreciated a room on first floor appreciated as carrying bags upstairs would have been difficult had it not been for a staff member who saw us and offered to carry our bags up the stairs. Service in hotel restaurant was slow. Food was average. Barramundi was overcooked. Squid and coconut prawns were good.
Séjour de 2 nuits en avril 2024

10/10 Excellent

Bonnie

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Lovely hotel, friendly staff, spacious and clean room with nice view from patio.
Séjour de 4 nuits en avril 2024

8/10 Bien

JOCELYNE ALTAREJOS

The toilet could do with more of cleaning as it’s stained so a bit disgusting.
Séjour de 4 nuits en avril 2024

6/10 Satisfaisant

Robert

Voyage en couple
Les points forts : Personnel et service et équipements
Functionally adequate, A bit tired, needs a revamp. Reminded me of a '60's motel with reasonable public areas. Captive market hence premium prices for food etc. It's a place to sleep after doing the rocks camels and walks which is what you're here for really. Ice cold swimming pool was surprisingly pleasant. Good selection of aboriginal art, tools etc. Overall _ "functionally adequate"
Séjour de 1 nuit en avril 2024

6/10 Satisfaisant

Natsumi

Voyage en famille
Les points faibles : Personnel et service
The staff at restaurant Mangala offered us that they can charge the amount to my room account and we agreed to do so. Also, I advised him once again upon exiting the restaurant just in case to change it to my room. However, he (or other male staff) called my family’s room to come immediately back to the restaurant to pay. I was taking a shower at that moment so it took some time for myself to call them back (I do apologize for the delay and for my non-English speaking family couldn’t explain properly). He called us again and again and when finally I answer the phone, his words were: “Are you coming? We cannot close the cashier!!” It’s not the words a professional hotelier uses to guests no matter what happened. Also it’s not guests’ business that they cannot close the cashier and, in the first place, isn’t it the male colleague’s fault that he forgot to change the amont to room?? In the last evening, the entire family was disappointed and promised we would never recommend this property to friends. To note, the receptionist suggested me upon checkout to send a copy of my bill by email but I have not received it yet in the past 10 hours.
Séjour de 2 nuits en avril 2024

8/10 Bien

FRANK

Les points forts : Propreté et personnel et service
Séjour de 2 nuits en avril 2024

10/10 Excellent

Lubomír

Les points forts : Infrastructures et conditions de l’hébergement
Super
Séjour de 2 nuits en mars 2024

8/10 Bien

Rolf Günther

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Impressing!
Séjour de 2 nuits en mars 2024

10/10 Excellent

KIYOMI

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
ベッドが最高でした♪
Séjour de 3 nuits en mars 2024

8/10 Bien

Paul

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Given the isolated location and harsh environment, the Ayers Rock Resort provides a remarkable service and somewhat of an oasis. However, if the Resort was on the coast near major cities, it might only merit a 3 star rating based on an initial impression of the buildings and design which looks a bit dated in places. We stayed in a unit with two double beds and it was clean and everything was functional. Nice that staff come in daily to give a quick service and replace towels etc. The air con worked well. Downsides were lack of storage for unpacking clothes, and little equipment for eating in room. We used the pool each day and it was very clean. The grounds and garden areas surrounding the hotel are worth a walk round, with many mature trees and range of shrubs and plants. Dined in Mangata - first night disjointed service, second night flawless and also a great breakfast. Staff in Resort mainly very nice and the courtesy bus system from and to the airport is well managed.
Séjour de 3 nuits en février 2024

8/10 Bien

Rie

Voyage en groupe
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
どのツアーも送迎対象で、スーパーも近いし立地はやはりよかったです。 良かったのはレストランがリーズナブルだし、スタッフも親切なところです。 少し残念な点は、鍵の調子が悪くて閉まりが悪く時間を要したこと、内線電話が壊れていて使えらなかったこと、出入り口から部屋が遠いこと、トイレの掃除が行き届いてないことです。 デラックスビュールームにしましたが、木が遮ってビッグロックがあまりちゃんと見えなかったのでアップグレードする意味はあまり感じなかったかなと思います。。。
Séjour de 2 nuits en février 2024

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Ideal for visiting Uluru
From the moment I arrived, I was delighted with this hotel, the friendliness of the staff and the resort overall. I had a great view of the desert from my room. The pool is clean and inviting and the outside areas well maintained. My only criticism is that the carpet in my room could have been more thoroughly vacuumed before and during my stay as there were small pieces of visible dirt that had been missed.
Séjour de 3 nuits en février 2024

8/10 Bien

Bengt

Les points forts : Propreté, personnel et service, équipements
Bathroom outdated. Terrace not kept so not of much use. Otherwise quite ok and impressive in such a remote place. The food was excellent although the restaurant looked a bit like a canteen…..
Séjour de 3 nuits en février 2024

8/10 Bien

Kylie

Séjour de 3 nuits en janvier 2024

10/10 Excellent

Qiwen

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 3 nuits en janvier 2024

6/10 Satisfaisant

Martin

Voyage en couple
Les points forts : Propreté et personnel et service
Das Hotel ist in die Jahre gekommen. Anstatt der 4,5 Sterne sind meines Erachtens 3 Sterne gerechtfertigt. Das Frühstück ist mit 45 $ pro Person völlig überteuert. Die Zimmer sind komfortabel eingerichtet, sollten aber dringend renoviert werden. Die Klimaanlage hat zwar gut gekühlt liess sich aber trotz Reparaturversuch in der Temperatur nicht einstellen oder ausstellen. Die Hotelanlage ist zweckmäßig und hat einen Pool und ist für Kurztrips ausreichend. Das Personal ist sehr freundlich. Zu Berücksichtigen ist, Das Hotel ist eines von mehreren in einem künstlich geschaffenen Resort mitten im Outback in der Nähe vom Uluru und Kata Tjuta. Die nächste Stadt ist Alive Springs 450km entfernt.
Séjour de 3 nuits en janvier 2024

10/10 Excellent

Darin

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great rooms and exceptional staff at Desert Gardens. Our stay was relaxing and fun. Special thanks to Bill the barman, always smiling and happy to serve us. Can't fault this trip.
Séjour de 3 nuits en janvier 2024

8/10 Bien

Kojiro

Séjour de 2 nuits en janvier 2024

6/10 Satisfaisant

Weiren

Les points faibles : Propreté et personnel et service
Staff service is uneven. Two were helpful but two others didn't and couldn't help. Dirty bathroom and smelly shower curtain which I asked 4 times before it was changed while the tub remained dirty. It's also overpriced. It's close to the tourist center, a positive.
Séjour de 2 nuits en décembre 2023

10/10 Excellent

Yasumitsu

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
とてもリラックスできた。また宿泊したいも思う。
Séjour de 3 nuits en décembre 2023

10/10 Excellent

sanjay

Séjour de 3 nuits en décembre 2023

10/10 Excellent

david

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en décembre 2023

10/10 Excellent

Anita

Séjour de 2 nuits en décembre 2023

10/10 Excellent

Lianne

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Excellent, staff were so friendly and happ. The room was perfect and we loved our view. A fantastic place to stay
Séjour de 2 nuits en décembre 2023

10/10 Excellent

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great hotel in Uluru
The hotel used to be Four Seasons. Much of that has remained, there is some old style luxury in the rooms, which all have a door directly outside. Some patching and repairing needed, the pool could have been a bit cleaner, the bed bit softer. But the place is beyond imagination. Lots and lots of tiny little flies, and every possible critter tries to get to the room when you open the door. But the tranquility, breathtaking views and nature. Waking up at 5 for sunrise was worth it. Independent of the hotel, a ”small group sunset picnic” was beautiful, but the picnic was a joke, and the price nearly 10x of the value + additional national park ticket for 3 days required to go 500m inside the park. But either you have to rent a car or take one of the organized tours if you want to be nearer to the rock, the hotel is over 10 km to Uluru. Breakfast was not included. Hotel restaurant dinners were good.
Séjour de 2 nuits en décembre 2023

10/10 Excellent

Nicholas

Séjour de 1 nuit en novembre 2023

8/10 Bien

Chris

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en décembre 2023

10/10 Excellent

Venkatarao

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
The best one in the desert.
This is a great hotel in Uluru. Everything is so good. Airport shuttle is complimentary. Rooms are spacious and very clean. The housekeeping staff are excellent. It was very hot during our stay, but these ladies were bringing us the things we needed right away. The rooms are scattered around the hotel grounds. Ask for a room closer to the reception in hot summer days. Otherwise any room is fine. All rooms have beautiful views. You can see birds, small desert creatures roaming around in the early morning hours. Dining room has several options. There’s a market and little shopping area with 3 restaurants in 5 min walk.
Séjour de 2 nuits en décembre 2023

6/10 Satisfaisant

Karl

Voyage en couple
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Reported several issues with our room with both reception staff and housekeeping; inclusive of shower gel and hand soup dispensers left empty for 2 consecutive days and not corrected. A very noisy A/C unit in the ceiling that was not addressed and an overflowing ashtray in the communal smoking area not emptied for 3 days. This was disappointing that this issues were raised and never resolved.
Séjour de 3 nuits en décembre 2023

8/10 Bien

James

Séjour de 2 nuits en décembre 2023

10/10 Excellent

YUKI

Séjour de 1 nuit en décembre 2023

8/10 Bien

Sarah

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Lovely property in ayers rock with nice gardens to walk through to get to your room. Room wasnt what I expected as expected a view of ayers rock but got a road view instead. Beds comfortable,good air con. Cleanliness could have been improved in the bathroom in the room and the public toilets in reception were always dirty. Good shuttle service to and from airport and around resort. For price we paid we found it to be poor value for money but I guess thats what you have to expect in such a resort.
Séjour de 2 nuits en décembre 2023

10/10 Excellent

Takuro

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
清潔で、静か、プールで楽しみました
Séjour de 2 nuits en décembre 2023

10/10 Excellent

John

Voyage en couple
Les points forts : Propreté, personnel et service, équipements
The property was great and met our expectations. However there are a couple of things that could be done to make it better: 1) there was no gymnasium on the whole resort. I find that staggering at this day and age that a resort would not have a gym or fitness area. 2) The pool at desert gardens only had a few umbrellas which meant most of the guests are forced to sit or lie in the sun....yet the whole resort has these beautiful permanent sail/shade structures around it. Why not put these over the seated pool surround areas as well. 3) Outside each room (we were in 726) on the patio area, the divide between each room's patio was a steel plate with big round holes throughout it which meant that the guests in the next room were completely visible should they also sit on their patio and their conversation completely hearable. The patio's should be much more private
Séjour de 3 nuits en novembre 2023

10/10 Excellent

carol

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
everything is centrally located. they have a shuttle bus if you can't walk far. several choices for dining. camel farm was fun to visit
Séjour de 3 nuits en novembre 2023

6/10 Satisfaisant

Christopher

Voyage en couple
Les points forts : Personnel et service
Room was clean and well presented, though the rooms were a little tired.
Séjour de 3 nuits en octobre 2023