Hotel Alexandria

« I arrived and was told my room had been sold, even though there were NO cars in the parking lot. The smell in the office was atrocious and the attendant was struggling to communicate with me, little English apparently. He seemed to be trying to sell me a different room but the looks and atmosphere of the place and his demeanor were so awful I told him I was not interested in a different room. He told me to go on the website and cancel, and when I did, he had marked me as a no show. »

« It was a nightmare checking in. Staff said they couldnt find our reservation number. Then claimed they found it and gave us a room, but not the one we reserved and paid for. When questioned, we were told we had to call Expedia!?! So we did, and after about 2 hours we were finally given the actual room we had reserved. Such a hassel for a stay at a hotel that was not as great as claimed. »

« We always feel so at home and comfortable when we stay at College Inn. The breakfast is wonderful and owners are always so quick with communication. We definitely will be returning! »

« Tout était parfait pour un arrêt durant un long trajet »

« Good discount hotel. Not a lot of perks, but perfect for our needs-place to stay during ball state orientation. No issues. »

« C’était excessivement mal propre. Les tapis, les murs….. Une odeur de humidité et moisissure présente . Meubles très désuets. Nous avions réservé 2 nuits et avons resté seulement une car ça nous écœurait trop. C’est un peu de notre faute, nous voulions une hôtel pas cher…… plus jamais! »

« T »

« Great staff, reasonably priced, nice stay. Happy to have stayed there. »

« The property is OK for the price though the breakfast can be better; it felt stale esp the breads. Behavior of the staff is not good. I had to cut short my visit by one day and even though the terms and conditions of expedia clearly stated that to cancel the next night, we must inform by previous midnight and I did inform at 5 pm on 06/12 that I needed to cancel the 06/13 night, they did not refund me. The hotel told me that Expedia will manage this as it is a 3rd party booking. I called Expedia...

« The hotel was extremely clean and well maintained. Breakfast was awesome! Staff was very welcoming and helpful! »

« Stained mattress, at checkout was given nothing short of grief because I booked through Expedia and not them directly, let hair all over sheets »

« Tt »

« Excellent staff and great service 👍 »

« Would not read my receipt that showed 3 rooms were booked and kept saying only one room was. He didnt read and see the other 2 names. Only looked under my name because I booked the rooms. Would not give the other 2 booked rooms the price Expedia booked them for. One door key I was told to leave at the desk and go to them when I need in because it was a special room with only one key that could not be lost. I had to ask for pillows for the bed. Clerk let me know how much trouble it was finding me...

« No internet or tv connection. »

« Didn’t have handicap excess-able. »