Hôtel près de Alton Towers, Stoke-on-Trent, Stoke-on-Trent

« Can't fault anything about the stay. The cottage, the facilities, the cleanliness, the communication and the value were all absolutely impeccable. »

« We will never stay onsite at Alton Towers again if this property is available! Closer to the park entrance than hotels, no need to battle the monorail crowds. Georgina the owner was extremely friendly & her communication for check in was excellent. The home itself was newly renovated to an exceptionally high standard. Perfectly clean with all the amenities provided for a short stay. Highly recommended and we will definitely be booking again if lucky to find it available. »

« Nice clean, comfortable property with everything you need. Comfortably sleeps 10. And it really is less than five minutes walk to Alton Towers! Definitely stay here again. »

« This hotel bears no resemblance to the images. The restaurant is closed and the bar poorly stocked I was recommended to go out. The only food offering was Mini Cheddars. The room's TV did not work, and it was not clean. Part used complimentary shower gel was available however. The door handle to the room came off in my hand. Parking was complimentary but there were no signs to indicate this so I parted with £12 before finding out. Yes, this hotel is cheap, but unless you are desperate, I would...

« Hôtel propre mais vétuste. Tout est d’époque! La peinture des fenêtres s’écaille, d’ailleurs impossible d’ouvrir la fenêtre et pas de climatisation à part un ventilateur posé sur le bureau. »

« Très bon rapport qualité prix »

« I rate this 3* But the staff were excellent 5* »

« Apart from me having to contact them and the stress of getting and returning the keys place and staying were great and hoatwas excellent at sorting it out just process and key access needs to be improved »

« We had a lovely short stay, staff were awesome »

« Terrible communication and not clean at all »

« I really enjoyed my stay here. Its perfect if you are working away etc. Spacious accommodation with a nice shower and you can park right outside your chalet. I had a great night's sleep. No complaints »

« Good communication very clean »

« The room was basic and clean »

« Per il costo che richiedono hotel non é all' altezza. Servizi e colazione appena sufficienti. Non ti puliscono la camera »

« Property was clean. Not as stated entire property. Shared facilities. Bathroom via the kitchen on ground floor had child. Did not feel we could relax here as thought we had entire apartment. Outside next to little shop. Traffic island outside meant couldnt park outside and single line. Area around property made us feel unsafe- wasnt the best. »

« Shower needed replacing, kept going from peel your skin off hot to cold, other than that it was excellent »

« The hotel is going through updating, the swimming pool was ok, the room was very dated, the bath panel was broken but all we wanted was a bed for 1 night. When we left one if the updated rooms was open and I must say they looked beautiful. When this hotel is finished I'm quite sure it will be of good standard. »

« Filty from the entrance to the kitchen and toilet. I coukd not have a shower or use the kitchen. The room is fine. The advert says private bathroom but it was shared. I had to go downstairs to the back of the kitchen to get to the toilet. Wont come back. »