Hôtel près de Alton Towers, Stoke-on-Trent, Stoke-on-Trent

« Worked brilliantly for a family celebration base! Lots of social space for games etc. »

« Nice clean, comfortable property with everything you need. Comfortably sleeps 10. And it really is less than five minutes walk to Alton Towers! Definitely stay here again. »

« Can't fault anything about the stay. The cottage, the facilities, the cleanliness, the communication and the value were all absolutely impeccable. »

« The cottage is in need of a deep clean. The bed around the mattress was filthy with dust, hair and cobwebs underneath. The same behind the bedside cabinets. The vinyl sofa in the lounge smelt like a regiment of overweight sweaty men had spent a few summers sitting on it and gently marinating the vinyl until it stunk of stale sweat. We had to disinfect the entire thing with spray. It still smelt bad afterwards. One for the local tip I would suggest. »

« The staff and the breakfast were amazing however the rooms have no shampoo (body wash is not going to do it for me), no lotion, no tissues and no phone. No phone makes it extremely difficult for overseas visitors to contact reception. Even the charming lady on reception who confirmed that these amenities were not offered in the hotel states that they were a budget hotel ‘but maybe not - we are quite expensive’. »

« Great low price. The rooms are dated and in need of renovation, but they are clean »

« Or recommend »

« Room looked like it was still undergoing a refurbishment. Curtains poor standard with hooks missing Radiator cover missing shoddy paint work Door lock unfinished »

« Très bon rapport qualité prix »

« Property was clean. Not as stated entire property. Shared facilities. Bathroom via the kitchen on ground floor had child. Did not feel we could relax here as thought we had entire apartment. Outside next to little shop. Traffic island outside meant couldnt park outside and single line. Area around property made us feel unsafe- wasnt the best. »

« Terrible communication and not clean at all »

« Staff is good. Sleeping room is clean. Have to share bathroom with other guests. Toilet lock broken. »

« When i arrived i was sent the code to the key safe to get the keys. When I opened it there was no key in the safe. Having phoned the contact number and cutting a long story short a member of staff had gone off with the keys in his pocket. Also there was no shower gel in the shower. The kitchen is communal and the walls are not thick and I was awaken by the sound of cups being knocked together at approximately 6 am. »