Hôtel près de Arranmore Palace, Ootacamund, Ootacamund

« Good exp »

« Despite my flight was cancelled, the hôtel didnt propose any commercial gesture. »

« A bit rough and rugged. Staff were helpful with tours etc. Ordered food from the hotel and it took over an hour to come and wasn’t hot. Location not great, need to get tuktuk most places as no uber. Wasn’t the most comfortable place. »

« The stay is good luxurious experience for a budget price. The staff is very supportive as well. I would recommend this stay to everyone. It is very close to the city centre as well »

« Une grande chambre, un très grand lit confortable, une belle salle de douche avec eau chaude et le personnel adorable. Une cuisine locale excellente . J'ai moins aimé la localisation, un peu loin du centre quand on est à pied et ma chambre juste derrière la réception etait bruyante. »

« Great stay »

« The host was excellent. However the room was very cold and no heating was available. Also the bathroom condition was quite worn. Hot water supply limited. »

« Clean room. Staff behavior is good. »

« Les chambres sont magnifiques, l'hôtel est un ancien palais du Maharajah de Mysore. Mais aux prix où la nuit est facturée, il semble inimaginable de ne pas pouvoir se laver à l'eau chaude (au mieux, on pourrait qualifier l'eau obtenue de "non froide", même pas tiède...) »

« Nous avons adoré notre séjour, notamment la bienveillance de tout le personnel, du gérant du room service mais surtout la gentillesse constante du gardien de l’hôtel ! Merci encore, on reviendra ! :) »

« Overall very good. Staff were very helpful and friendly. Dinner was good. There was a bit of noise from neighbouring rooms and some stuffiness in the bathroom because it had no windows or ventilation, but would stay again. »

« Experience is, more or less satisfactory, except restaurant. Though breakfast was supposed to be served at 08.00 AM, always it was served after 08.30 causing extreme difficulty to board the 09.15 toy train and 09.15 bus to Kannur (Kerala). Punctuality is VERY POOR. »

« J'ai beaucoup à dire ! J'habite en France, mais je suis anglophone, et c'est donc en anglais que je partage mes impressions. According to the information supplied by hotels.com, we had booked a room "donnant sur le jardin". However, on arrival we were informed that the hotel itself was full. We found ourselves in a little bungalow, set apart from the main hotel, and donnant sur…..un mur. We complained to the management, and were moved to another bungalow, even further from the main hotel. It...

« Hotel locked at 10pm. Hot water from 7-9am. Had to ask for towels. The reception couple were pleasant but overall not a good experience but of course it was very inexpensive »

« Dear Team, I had originally booked Tea Garden Stay for my trip. However, after the booking was confirmed, I received a call from the property stating that the booking had been opened erroneously due to a system glitch and that the stay was not actually available. I was then advised that an alternate option would be provided. Unfortunately, the alternate accommodation offered was completely unacceptable and nowhere close to what was originally booked: The alternate stay was a basic 2 BHK home,...

« Not clean. bathroom water was not going. Old rooms not painted »