Hotel Arroyo

« Vraiment parfait comme hôtel. La région est superbe. Nourriture délicieuse. Piscine vraiment belle! Tout est propre et bien entretenu. Les employés tous sympathiques. Vraiment un coup de coeur pour cet hôtel! »

« Wondeful place »

« Si todo. Muy bien volveremos »

« Prix un peu élevé pour une chambre sans fenêtre. Manque de resto. Chambre confortable et propre. »

« Beau cadre belles piscines personnel sympa . Mais un établissement vieillissant, les chambres mériteraient un rafraîchissement (baie vitrée, SDB) »

« Habitación Limpia, ubicación »

« It’s a family owned business and we loved that. They were helpful, informative and very customer service friendly. The villa is a little dated, but beautiful views. Very peaceful and accommodating. I would stay again. It’s in the mountains and the roads are winding. It was quite the adventure and a great stay! »

« Bad customer service (horrible, it’s through a phone line and no one is near the hotel). . TV controller didn’t worked. Very difficult to understand how to get to the lobby. Place is not secured, any guest can lock the lobby from the inside and you will remain outside until someone comes out. I clearly hear the room outside. The fridges are shared with the whole hotel. »

« Très bel hôtel avec piscine et casino. Bon restaurant et personnel professionnel. Lit extrêmement confortable. Plusieurs cheveux trouvés dans la salle de bain par contre... »

« Todo muy bien »

« The iron was not working and not hot water. »

« The best part of this hotel was the bathroom it was very clean. Everything else is left to be desired. »

« Poot and parking is not safe. »

« The staff clamed that they sent me instructions on how to enter the room and I didn’t see anything in my mail box reflecting that claim I had to sleep in my car that night I had no phone number to call. »

« Room was ok if you like cold showers as there was no hot water … I notified hotel as soon as I noticed and they said there was no isssues before I checked in …staying for two nights so I asked for one back to find another hotel and they declined . Said they would send maintenance out … maintenance never came and I kept saying no hot water … I saw cleaning lady and asked her to show me if I’m doing something wrong and she said previous guests have complained and nothings been done about it’s, so...