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Avis sur Motel 6 Austin, TX - Midtown

2 out of 5
Motel 6 Austin, TX - Midtown
7100 I 35 N, Austin, TX

Avis

6,0
Note des voyageurs de 10 (Excellent), d’après 226 avis sur 1000." "
Note des voyageurs de 8 (Bien), d’après 199 avis sur 1000." "
Note des voyageurs de 6 (Satisfaisant), d’après 168 avis sur 1000." "
Note des voyageurs de 4 (Médiocre), d’après 126 avis sur 1000." "
Note des voyageurs de 2 (Horrible), d’après 281 avis sur 1000." "

6,4/10

Propreté

7,0/10

Personnel et service

5,2/10

Équipements

5,8/10

Infrastructures et conditions de l’hébergement

5,4/10

Écoresponsabilité

Avis

4/10 Médiocre

Voyageur vérifié

Voyage d’affaires
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Personnel agréable mais hôtel d’une très grande vétusté, tout est à refaire! Nous avions 3 chambres, les 3 étaient dans le même état!! Douche qui fuit, sol qui se décolle, aucune insonorisation etc…
Séjour de 7 nuits en avril 2023
Réponse de Nancy Y. le 3 mai 2023
Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention. Nancy Y.#Team6

4/10 Médiocre

vanessa

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Hôtel dans un secteur qui craint. Cela fait plus hôtel de passe qu'autre chose. Niveau propreté c'est limite aussi! Je vous déconseille cet hôtel et si vous devez y séjourner garder vos chaussettes car le sol est vraiment très sale!
Séjour de 1 nuit en septembre 2017

2/10 Horrible

Roderick

Les points faibles : Propreté
Séjour de 4 nuits en février 2024

10/10 Excellent

Hazel

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024

2/10 Horrible

Ahmed Kamal, Calgary

Voyage en groupe
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Very old and in poor condition. Cockroaches everywhere. My worst stay ever.
Séjour de 2 nuits en mai 2024

6/10 Satisfaisant

Aubry

Séjour de 1 nuit en mai 2024

2/10 Horrible

JoAnna

Voyage en couple
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We chose to stay the night here bc we were in town for the iheart music festival. Upon arrival the motel looked nothing like the booking pictures. The outside is disgusting and need to be update so that ppl know what they are booking. When i went to check in the front desk looked nothing like the picture and i couldnt even willingly open the door the guy had to push a button to unlock. He was very unfriendly and the area smelled horrible. The room was ok but the shower/tub was nasty and there was a huge crack above the shower that was horribly patched. Our bed sheet had a cigarette burn and the ac didnt work. We will definitely not be staying here again.
Réponse de Brand Experience Team le 14 mai 2024
Hi JoAnna,On behalf of Motel 6, we would like to apologize for the inconvenience you incurred while being our guest as this is not our standard. We are committed to guest satisfaction and appreciate you taking time to review your experience. Thank you for bringing this to our attention.Natalie #Team6

10/10 Excellent

LaShonda, Kankakee

Voyage d’affaires
Les points forts : Propreté et personnel et service
Les points faibles : Équipements
Quiet, reasonably priced, and located only 5 miles from University of Texas and Moody Center. Housekeeping is Amazing!!! Any issues I had with my room was addressed immediately.
Séjour de 7 nuits en avril 2024
Réponse de PK le 1 mai 2024
Hi LaShonda, We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs, Warmest regards PK.

10/10 Excellent

Matthew

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Amazing place 10/10
Séjour de 1 nuit en avril 2024
Réponse de PK le 1 mai 2024
Hi Matthew, We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs, Warmest regards PK.

10/10 Excellent

Matthew

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very amazing place, clean and staff is so kind and understanding. Dealing with a housing situation n I've stayed here a few times and they're always the best. Honestly an amazing place and workers
Séjour de 4 nuits en avril 2024
Réponse de PK le 1 mai 2024
Hi Matthew, We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs, Warmest regards PK.

4/10 Médiocre

Daniel

Voyage d’affaires
Les points faibles : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Housekeeping tried opening door multiple times when it wasn’t time for checkout
Séjour de 1 nuit en avril 2024
Réponse de PK le 1 mai 2024
Hi Daniel, After reading your review, we’re disappointed we fell short of your expectations. We’re constantly trying to improve to provide the best guest experience possible, so we appreciate your honesty. In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon. Regards PK

6/10 Satisfaisant

Angela

area
Séjour de 2 nuits en avril 2024
Réponse de PK le 1 mai 2024
Dear Angela, We apologize that your recent stay wasn’t a great one. We hope you’ll give us another chance in the future. Regards Pk

10/10 Excellent

Don

Voyage en famille, Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
No breakfast while others have
Séjour de 1 nuit en avril 2024
Réponse de PK le 24 avr. 2024
Hi Don, We appreciate the perfect rating, thank you for bringing your concerns to our attention; this will help us improve our guest experience greatly. Warmest Regards, PK

10/10 Excellent

Grant

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Nice
Séjour de 7 nuits en avril 2024
Réponse de PK le 24 avr. 2024
Hi Grant, We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs, Warmest regards PK.

2/10 Horrible

Nia

Voyage en famille avec de jeunes enfants, Voyage d’affaires
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
SO MANY INFESTATIONS OF DIFFERENT TYPED OF BUGS! DRUG ADDICTS, OUTDATED AND POOR CONDITIONS OF THE HOTEL! Please if you have the money GO ANYWHERE ELSE
Séjour de 5 nuits en avril 2024
Réponse de PK le 24 avr. 2024
Hi Niar, On behalf of Motel 6, we would like to apologize for the inconvenience you incurred while being our guest as this is not our standard. We are committed to guest satisfaction and appreciate you taking the time to review your experience. Thank you for bringing this to our attention,

2/10 Horrible

Gary

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
There was no refrigerator , No chester drawers to put clothes and no refrigerator, At $175.00 a night I got ripped off and I will let everyone know too. Booking or you will never see or hear from me again. It sucked !!!!
Séjour de 2 nuits en avril 2024
Réponse de PK le 24 avr. 2024
Hi Gary, After reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve to provide the best guest experience possible, so we appreciate your honesty. In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon. Regards PK

8/10 Bien

Ruth

Séjour de 4 nuits en avril 2024

10/10 Excellent

Bernardo

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
No hay servicio de TV
Séjour de 1 nuit en avril 2024
Réponse de Brand Experience Team le 23 avr. 2024
Hola Bernardo, Esperamos tener la oportunidad de mejorar tu experiencia con nosotros. Por favor visite nuevamente.Lilith#Equipo6

2/10 Horrible

Keith

Séjour de 2 nuits en avril 2024
Réponse de PK le 1 mai 2024
Dear Keith, We apologize that your recent stay wasn’t a great one. We hope you’ll give us another chance in the future. Regards Pk

2/10 Horrible

Tyler

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The staff is terrible. It doesn’t seem that they know what they’re doing the conditions of the rooms falling apart. There’s always something wrong with the room when I stay there for work. I will never stay there again the first room I had there something wrong with the hot water. You have to leave it on for 25 minutes. The second room I got there was infested with flies and I mean I killed 10 before I even went to sleep it’s disgusting And then if you wanna watch TV you have four channels to choose from and the third room I got there not that it’s that big of an issue to me but they had leaky piping underneath the sink water started getting all over the floor. They don’t keep that property up , and they like the charge high rates for a property that is trashy
Séjour de 2 nuits en avril 2024
Réponse de Brand Experience Team le 17 avr. 2024
Hi Tyler, On behalf of Motel 6, we would like to apologize for the inconvenience you incurred while being our guest as this is not our standard. We are committed to guest satisfaction and appreciate you taking time to review your experience. Thank you for bringing this to our attention.Natalie#Team6

4/10 Médiocre

Jaime

Séjour de 4 nuits en avril 2024
Réponse de PK le 1 mai 2024
Dear Jaime, We apologize that your recent stay wasn’t a great one. We hope you’ll give us another chance in the future. Regards Pk

2/10 Horrible

Robert

Voyage d’affaires
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Unsafe loud dirty nasty bedding unclean showers no blankets unsafe screaming and drunks weird strange acting freakazoidsdrugs everywhere
Séjour de 1 nuit en avril 2024
Réponse de Brand Experience Team le 17 avr. 2024
Hi Robert, Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention.Natalie #Team6

10/10 Excellent

Arlene

Voyage en famille, Voyage d’affaires
Les points forts : Équipements
A little to noisy from the highway
Séjour de 1 nuit en mars 2024
Réponse de Nancy Y. le 2 avr. 2024
We appreciate the wonderful rating, thank you for bringing your concerns to our attention; this will help us improve our guest experience greatly.Nancy Y. #Team6

8/10 Bien

Arlene

Voyage en famille, Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Easy access to downtown areas
Séjour de 1 nuit en mars 2024
Réponse de Nancy Y. le 2 avr. 2024
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

6/10 Satisfaisant

Elliott

Voyage avec des animaux de compagnie, Voyage en couple
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The price was ok but it w filthy
Séjour de 2 nuits en mars 2024
Réponse de Nancy Y. le 2 avr. 2024
We apologize that your recent stay wasn’t a great one. We hope you’ll give us another chance in the future.Nancy Y.#Team6

8/10 Bien

Omar

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mars 2024
Réponse de Nancy Y. le 21 mars 2024
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

10/10 Excellent

Davis

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Okay
Séjour de 1 nuit en février 2024
Réponse de Brand Experience Team le 12 mars 2024
Hi Davis,Thank you for the perfect rating!Lilith#Team6

2/10 Horrible

Moises

Voyage en famille
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I got back from the club, they gave away my room to someone else and still charged me for the night.
Séjour de 1 nuit en mars 2024
Réponse de Brand Experience Team le 12 mars 2024
Hi Moises,Thank you for providing your feedback. Your experience is not our standard of service. We appreciate you bringing this to our attention and would like to discuss your experience further. Please use the Contact Us feature on our website to connect with us.Lilith#Team6

6/10 Satisfaisant

Jose, Austin

Les points forts : Personnel et service
Séjour de 2 nuits en mars 2024
Réponse de Brand Experience Team le 14 mars 2024
Hi Jose,Thank you for positively rating your stay!Lilith#Team6

10/10 Excellent

Sarahí

Séjour de 1 nuit en février 2024
Réponse de PK le 24 avr. 2024
Hi Sarahi, We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs, Warmest regards PK.

4/10 Médiocre

Adriana, Houston

Voyage d’affaires, Voyage en couple
Les points faibles : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Definitely deceiving from the pictures, the tub was disgusting! There was no iron, the hot water took forever.
Séjour de 1 nuit en février 2024
Réponse de Brand Experience Team le 12 mars 2024
Hi Adriana,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

2/10 Horrible

Lezly

Séjour de 1 nuit en février 2024
Réponse de PK le 24 avr. 2024
Hi Lezly, Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention. Regards PK.

10/10 Excellent

Shaun

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It was very clean and cheap.
Séjour de 3 nuits en février 2024
Réponse de Brand Experience Team le 12 mars 2024
Hi Shaun,Thank you for the excellent review! We hope to see you soon.Lilith#Team6

6/10 Satisfaisant

Tasia

Voyage d’affaires
Les points faibles : Propreté et équipements
Loud
Séjour de 2 nuits en février 2024
Réponse de Brand Experience Team le 12 mars 2024
Hi Tasia, We hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

6/10 Satisfaisant

Thomas

Les points forts : Infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service
Séjour de 4 nuits en février 2024
Réponse de Nancy Y. le 7 mars 2024
Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Nancy Y.#Team6

2/10 Horrible

Joshua

Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en février 2024
Réponse de Nancy Y. le 7 mars 2024
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

6/10 Satisfaisant

Darsel

Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Séjour de 5 nuits en février 2024
Réponse de Brand Experience Team le 22 févr. 2024
Hi Darsel,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6

2/10 Horrible

Otto

Voyage d’affaires
Les points forts : Propreté
Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
Just awful
By far the worst Motel 6 I’ve stayed in. Infrastructure is really bad. Running faucet at all times. No ice machine available. Roaches. Tv was on the verge of breaking. Barely any channels to choose from and very dim. To make matters worse I had to scare a thief at gun point that was trying to break into someone’s work van. Called the cops and they found the owner to tell him.
Séjour de 4 nuits en février 2024
Réponse de Brand Experience Team le 20 févr. 2024
Hi Otto,Thank you for taking the time to share your review. We are committed to provide a comfortable night's rest and are disappointed to learn that we fell short of your expectations. We would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience. Maz K.#Team6

10/10 Excellent

Alicia

Voyage d’affaires
Les points forts : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
The hotel
For the price it was good
Séjour de 1 nuit en février 2024
Réponse de Brand Experience Team le 20 févr. 2024
Hi Alicia, Thank you for sharing your review. We are glad you enjoyed your stay! Maz K.#Team6

2/10 Horrible

Voyageur vérifié

Voyage d’affaires
Les points faibles : Personnel et service
Séjour de 1 nuit en février 2024
Réponse de Brand Experience Team le 22 févr. 2024
Hi Traveler,Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

10/10 Excellent

Ruben

Séjour de 3 nuits en février 2024
Réponse de Nancy Y. le 15 févr. 2024
Thank you for the perfect rating!!Nancy Y.#Team6

8/10 Bien

Mohammad

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en janvier 2024
Réponse de Nancy Y. le 15 févr. 2024
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

10/10 Excellent

Juan

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en janvier 2024
Réponse de Nancy Y. le 15 févr. 2024
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

2/10 Horrible

Carmen

Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Horrible
Just a horrible place to stay In fact I left
Séjour de 1 nuit en janvier 2024
Réponse de Nancy Y. le 13 févr. 2024
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

8/10 Bien

Vanessa

Séjour de 3 nuits en janvier 2024
Réponse de PK le 24 avr. 2024
Dear Vanessa, Our Team would like to thank you for your Rating. We do hope you will visit again sometime. Warmest Regards, PK

10/10 Excellent

Juan

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en janvier 2024
Réponse de Brand Experience Team le 7 févr. 2024
Hi Juan,Thank you for the perfect rating!Lilith#Team6

10/10 Excellent

Juan

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 4 nuits en janvier 2024
Réponse de PK le 30 janv. 2024
Dear Juan, Our Team would like to thank you for your Rating. We do hope you will visit again sometime. Warmest Regards, PK

8/10 Bien

Vanessa

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en janvier 2024
Réponse de PK le 30 janv. 2024
Dear Vanessa, Our Team would like to thank you for your Rating. We do hope you will visit again sometime. Warmest Regards, PK

10/10 Excellent

Juan

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en janvier 2024
Réponse de PK le 30 janv. 2024
Dear Juan, Our Team would like to thank you for your Rating. We do hope you will visit again sometime. Warmest Regards, PK

6/10 Satisfaisant

Herebia

Les points forts : Personnel et service
They have rats I told them they covered the hole and they didn't say nothing or give a discount or another night
Séjour de 7 nuits en janvier 2024
Réponse de PK le 30 janv. 2024
Dear Herebia, Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest, Regards PK,