Avis vérifié
4/10 Médiocre
Kayenne
1 sept. 2026
Les points forts : Arrivée
Les points faibles : Communication et exactitude de l’annonce
The property was not accurately represented in the listing. It states that there are five bedrooms with five queen-size beds and one pullout couch, but one of the bedrooms actually has a pullout couch instead of a queen bed. The pullout was not clearly disclosed as being the sleeping arrangement for one of the five bedrooms, which was disappointing since we specifically booked expecting five actual queen beds.
Two of the bedrooms are also completely separate from the main portion of the house. You have to go downstairs and through another door to access them. Those rooms only have window air-conditioning unit, which was not adequate for the space. The rooms were hot, damp, and humid and felt more like a basement area than comfortable bedrooms. We also encountered worms and spiders in that area.
I brought the concerns of the bed & dampness to the host and requested a partial discount, but she refused and stated that it is considered a five-bedroom property because there is a door separating the rooms.
I have stayed in many Airbnb properties and have never had an issue like this. I understand that every property is different, but I feel the sleeping arrangements, layout, and air-conditioning should have been more accurately described in the listing so guests can make an informed decision before booking.
Séjour de 2 nuits en août 2026