Städtereisen Bernalt 2024

Nice place for a longer stay. The rooms are comfortable and the courtyard is very green and invites you to linger. Overall, attention is paid to sustainability, there is no disposable crockery (e.g. toothbrush cups) and the rooms are only cleaned on request. The reception and lobby are also a café and bar as well as a common room where you can meet up. Among other things, board games are offered. The firmness of the mattresses can be adjusted electronically at the shoulders and hips. Unfortunately, this mechanism was defective on one of the beds in our room (very audible when you changed the settings), which is why the mattress was very soft in the hip zone and you could only lie properly if you put a pillow under the topper to compensate for the hole you would otherwise sink into. We reported the problem twice to reception, who promised to send a technician each time, but this never happened. We were offered a wooden board to put under the topper (5 cm), but this was not a solution. We were not offered a room change due to the defective bed, otherwise the overall rating would be good and not mediocre.

Nice hotel and great location for a visit to Copenhagen. The rooms were well equipped. However, the gym was quite small and smelled bad. For the price and five stars, I would’ve expected a little more.

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