Hotel Berwick-upon-Tweed

« Yes »

« Nous avons demandé un thé vers 11:00 pour y accueillir un ami, réponse: “there is no service now”. Puis nous avons demandé pour un entretien avec notre visiteur, au calme car il y avait un match de foot dans le grand salon et beaucoup de bruit, sollicitant de nous mettre dans un salon annexe, réponse: “no that’s not possible”. Déplorable…. Nous n’y retournerons pas »

« Séjour très bien. Très au calme et superbe vue »

« Lovely staff, a radiator sprung a leak in the bathroom which was temporarily sorted, and imediately repaired the following day. Quality full English breakfasts and exceptional evening meals. I highly recommend The White Swan in Lowick. »

« This historic hotel has loads of character and is a marvellous central location. I would suggest that it needs some decorative TLC but my room was large and with 2 huge floor to ceiling windows that looked out onto the main street. Room and ensuite were very clean and the bed was very comfortable. I met some of the hospitality staff and they were welcoming and cheerful. I would definitely return. »

« _ »

« Just stopped for a night room is basic but comfortable. »

« We have stayed several times now. Always spotless with great friendly staff »

« Comfortable beds, great linens, all the extras you would expect in a better quality hotel. They even left eggs and bread for breakfast so we wouldn't need to run out on the first evening. I loved the unique decorating touches and gardens. But I needed a step-stool to unlock the patio door and could not find one. Also, please provide explanations for starting the dishwasher and washer - your American guests were not familiar with the brands and did not want to risk abusing them. And the...

« Booked 2 Rooms & when we arrived the Host said she wasn't letting out Rooms anymore so we were stuck at 7.30pm with nowhere to stay. Having trouble getting a Refund from you. Definitely wouldn't recommend. »

« Clean and cosy, what more do you need? »