Dear Mr. Thierry,Thank you very much for the good feedback you left for our Starhotels Excelsior.We hope to welcome you again in the near future.Kindest regards.

Dear Mr. Alain,Thank you very much for the positive feedback regarding your recent stay here with us!We look forward to welcoming you back again in the not so distant future.Kindest regards.

Dear Mrs. Nathalie, we desire to thank you a lot for the positive comment regarding your stay in our Starhotels Excelsior. Your comments make us feel so proud and help us to do all our best to enhance the quality of our service. We are waiting for you in one of our Starhotels. Best regards.

Dear Mr. Victor, thank you very much for spending your time in describing your stay in our Starhotels Excelsior. We’ve shared with all the staff your good impressions, which help us to do always the best in our work. We’ll expecting to see you soon again. Best regards.

Dear Mrs. Patricia,Thank you for sharing your positive feedback of Starhotels Excelsior. We look forward to welcoming you again soon. Kind regards.

Dear Nicolas,first of all we would like to thank you for taking the time to convey your comments regarding your recent stay at the Starhotels Excelsior in Bologna.It is really a pleasure for us to see you fully enjoyed your stay with us and for this we do thank you wholeheartedly. We look forward to welcoming you back at Starhotels and we remain at your entire disposal for any further need.Sincerely,

Dear Mr. Djamel,many thanks for the excellent feedback!We look forward to welcoming you again to our Starhotels Excelsior whenever you will have the chance to come back to Bologna.Kindest regards.

Dear Mrs. Anne-Renée,Thank you for this beautiful note!We hope to see you again in the near future.Kindest regards.

Dear Didier,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,

Cher Michel, C’est un tel plaisir de lire vos aimables paroles concernant Starhotels Excelsior et son personnel, mais le plus important, pour avoir consacré un peu de votre temps personnel pour nous. Nous tenons à vous remercier sincèrement pour votre temps et nous espérons avoir la possibilité de vous accueillir à nouveau dans notre établissement.

Chere Lise, Nous tenons à vous remercier sincèrement pour votre temps et nous espérons avoir la possibilité de vous accueillir à nouveau dans Starhotels.

Cher Invité, Il est un tel plaisir à lire vos aimables paroles concernant Starhotels Excelsior et son personnel, mais le plus important, pour avoir consacré un peu de votre temps personnel pour nous. Nous sommes sincèrement vous remercie pour votre temps et nous espérons avoir la possibilité de vous accueillir, une fois de plus dans Starhotels.

Dear Stephan, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Dear Gael, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Cher Invité, Il est un tel plaisir à lire vos aimables paroles concernant Starhotels Excelsior et son personnel, mais le plus important, pour avoir consacré un peu de votre temps personnel pour nous. Nous sommes sincèrement vous remercie pour votre temps et nous espérons avoir la possibilité de vous accueillir, une fois de plus dans Starhotels.

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely,

Dear Richard, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely,

Bonjour Carlo, Nous vous remercions d'avoir pris le temps de partager votre expérience concernant votre récent séjour parmi nous. Nous sommes vraiment content d'apprendre que vous avez apprécié votre séjour. Dans l'attente de vous accueillir de nouveau au Starhotels Excelsior, nous vous souhaitons une excellente journée!

Dear Olivier, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely

Dear Yosuke, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely,

Bonjour Madame/monsieur, Nous vous remercions d'avoir pris le temps de partager votre dernière expérience lors de votre séjour à Bologne. Nous prenons bonne note de tous vos commentaires afin d'améliorer la qualité de nos services et nous vous présentons nos plus plates excuses pour les désagréments que vous avez subis. Normalement nous sommes très attentif envers les exigences de nos clients et nous espérons avoir l'occasion de vous accueillir de nouveau afin de vous faire passer un meilleur séjour que le précédent en vous prouvant que nous avons bien pris en compte vos remarques. Cordialement,

Bonjour, Nous vous remercions d'avoir pris le temps de partager votre expérience concernant votre récent séjour à Bologna. Nous sommes vraiment content d'apprendre que vous avez apprécié votre chambre, le petit-déjeuner ainsi que le quartier. Dans l'attente de vous accueillir de nouveau au Starhotels Excelsior, nous vous souhaitons une excellente journée. Cordialement,

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Dear Franck, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, The Starhotels Excelsior Management

Gentile Nicola, la ringraziamo per il feedback. Siamo contenti che la sua esperienza presso lo Starhotels Excelsior sia stata positiva. Ci auguriamo di rivederla presto. Cordiali saluti, La Direzione dello Starhotels Excelsior

Dear Philippe, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely,

Dear Guest, Thank you for the feedback!We hope to welcome you back to our hotel very soon! Sincerely, The Starhotels Excelsior Management

Dear Patrick, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, The Starhotels Excelsior Management

Madame, Nous vous remercions pour ces retours très positifs concernant notre hotel et notre personnel. Cela est toujours un vrai plaisir de pouvoir satisfaire au mieux notre clientele. Nous espèrons vous accueillir de nouveau très prochainement pour un séjour à Bologne. Bien cordialement

Dear Guest, thank you for your feedback. We are looking forward to welcoming you back again soon. Best Regards

Gentile Ospite, grazie per il feedback. Speriamo di riaverla presto tra i nostri ospiti. Cordiali saluti, La Direzione dello Starhotels Excelsior

Dear Stefano, Thank you for your kind feedback regarding our rooms and service, we aim to provide a memorable and convenient stay in Bologna! We hope to welcome you back in the near future,

Dear Rosalina,Thank you for your feedback. We are glad you enjoyed your stay with us and we are looking forward to welcoming you soon, again. Warm Regards

Dear Dick,thank you for your feedback - we are glad to read you enjoyed the room and the strategic location of the hotel.Thank you for being our kind guest and hoping to welcoming you in Starhotels again.Kindest regards,

Dear Karyn,Thank you for the great feedback of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

Dear Paul,unfortunately we are not at the beach but in Bologna city center.We are glad you enjoyed the location in front of the central station and our amazing staff. We look forward to welcoming you again in the near future. Kind regards,

Dear Ching Kong,Thank you for your review of Starhotels Excelsior – Bologna.Hoping to welcoming you again.Kindest regards.

Gentilissimo Sig. Giorgio,con grande piacere riceviamo il suo feedback per il quale ringraziamo.Ci auguriamo possa tornare presto a trovarci e porgiamo i nostri più distinti saluti.

Dear Paul,Thank you for sharing your review of our Starhotels Excelsior.We are glad to hear you overall enjoyed your stay at Starhotels Excelsior and we would like to apologies if you had trouble with the temperature in the room.We experienced a really strange April, especially in the second half of the month, with external temperatures going up and down even during the same day and this caused few difficulties in setting up the room temperatures, also because in the same period there were guests reporting they were feeling cold in the room. During winter time only the heating system is turned on and it is possible to regulate the room temperature through the thermostat in the room or by switching the fan completely off. From the day before yesterday night the A/C is on.I do hope we may look forward to welcoming you back to Starhotels Excelsior on many more occasions in the future.With all good wishes,

Dear Fern,Thank you so much for taking the time to share your feedback about your stay with us.We’re delighted you enjoyed our the location which is indeed, second to none. Looking forward to welcoming you back again soon.Kind Regards

Dear Mr. Erik,We thank you for your feedback and we are concerned to read your comments outlining your disappointment towards your experience at the Starhotels Excelsior. First of all we apologize for any inconvenience that took place during your recent stay in Bologna.Obviously this does not reflect our usual high standard of service, and we assure you that action has been taken to verify and ensure that a similar situation may not occur.We would like to be able to restore the confidence you previously had and hope you will allow us the opportunity to do so.With all good wishes,

Dear Howard,Your review was such a delight to read! I am so pleased to hear that you appreciated the caliber of service delivered by my team and enjoyed a comfortable night’s sleep in one of our beautiful rooms. Thank you for your comments and I look forward to seeing you again soon.Kindest regards,

Dear Fatemeh,we are so pleased to read you had a great stay with us and thank you for highlighting our amazing staff.We are looking forward to welcoming you back soon at Starhotels Excelsior. Kind Regards

Dear Erica,We are sorry to read you were not fully satisfied with your stay at Starhotels Excelsior.We hope that we will have the opportunity to serve you again at our hotel in the future.Kind Regards

Gentilissimo Carlo,con molto piacere riceviamo la sua recensione per la quale ringraziamo.Siamo davvero felici che abbia gradito il comfort delle nostre camere.Ci auguriamo di rivederla presto.Cordiali saluti

Dear Hermine,thank you for your feedback - we are glad to read you enjoyed our hospitality and the strategic location of the hotel. We really hope to have the opportunity to welcoming you back very soon. Kind Regards

Dear John,Thank you for sharing your review of our Starhotels Excelsior.We look forward to welcoming you again in the near future. Kind regards,

Dear Jun,Thank you for your feedback. We are glad you enjoyed your stay with us and we are looking forward to welcoming you soon, again. Warm Regards