To start, this review is not about the management company. They were good and easy to work with. Check in was easy and communication was prompt. They weren’t helpful to my situation but I do believe it was out of their control. My families summer vacation was seemingly ruined by choosing this place to stay.The good - The pictures online are true to fact, it is new and clean. The furniture and bedding was comfortable. The restrooms and showers were nice with plenty of hot water. WiFi worked well with nice Smart TV’s in every room. Linens were a bit stiff, not soft, but useable. Felt safe and secure. The bad - The parking is horrible. Each unit has two spots. Problem is, since these are 3 and 4 bed units, families were showing up in 3 and 4 cars. Not one time were we able to park anywhere near our building. There were even people parking in the street which is very steep. -The windows have no curtains. There is light coming through the front room at all times on night. There are blinds but it doesn’t cut the light. This made it difficult to sleep. -There is zero soundproofing between the floors. WE COULD HEAR EVERY FOOTSTEP, NOISE, MUFFLED VOICES, WATER DRAINING, everything from the unit above. It was terrible. Sounded like fireworks going off when things were dropped or steps taken. We got zero sleep. No sleep lead to exhausted outings. -The A/C doesn’t keep the bedrooms cool -VRBO only lets me have 1500 characters to leave a review. It’s not enough.