Hôtel près de Canal de Caldon, Stoke-on-Trent, Stoke-on-Trent

« Booked a one night stay to extend another hotel stay close by so we could do the Churnet Valley rail trip. Had a comfortable stay, everything very clean & comfortable. Was a little disconcerted to find we were actually staying in the house with the owner, an unknown experience for us. Julie was very friendly & helpful. Really appreciated the cold bottles of water we were given and the brunch bar. »

« The staff and the breakfast were amazing however the rooms have no shampoo (body wash is not going to do it for me), no lotion, no tissues and no phone. No phone makes it extremely difficult for overseas visitors to contact reception. Even the charming lady on reception who confirmed that these amenities were not offered in the hotel states that they were a budget hotel ‘but maybe not - we are quite expensive’. »

« Excellent communication from host & easy check in with key lock. Room was spacious & comfortable for our family of 4. The only negative was that we hadn’t realised that bathroom would be downstairs, which resulted in the kids being a bit anxious about going on their own, as it’s a shared house and they weren’t comfortable wandering around the house on their own with strangers. Not a problem for the adults, but the kids weren’t comfortable. »

« I wouldn't stay again. I rarely leave reviews up to this point but was left feeling like this 'apartment' is a room in a multi occupancy house and it felt a bit.....what's the right word......DHSS ish. I didn't use the communal kitchen as someone in there was, well a bit weird, looking disturbed. I just think I was looking for cheap and cheerful. It was cheap. »

« Not easy to find,since no street-number supplied until asked for. Expected en-suite - bathroom shared (between 2 rooms) and quite a distance from the bedroom. Access arrangements (and supervision) sketchy - via key-safe on telephoning (never-seen) owner. However, the bed was very comfortable and the location quiet. »

« 10/10 »

« Très bon rapport qualité prix »

« We really enjoyed our stay, a family of 3. Room was very clean and the breakfast was excellent »

« We were double booked into the house we had paid for but we were taken to a different one around the corner. For the price we paid it was adequate and clean. Sharing a bathroom with 3 lads who had also been double booked into the same house was not too much of a problem and having a fully functioning clean kitchen helped to catering costs reasonable. »

« Absolutely avoid at all costs - hubby and children were left without any place to stay when hosts lost booking »

« I made a late booking, the hosts were very accommodating throughout the duration of my stay yet. The room gave nice independence. Good WiFi and had everything that I needed. Service was the min »

« Staff is good. Sleeping room is clean. Have to share bathroom with other guests. Toilet lock broken. »

« The accomodation was not as advertised. It was so bad we had to book alternative accomodation elsewhere. So far we have no way of seeking a refund, so we do not recommend Hotels.com to anyone ever! »