8/10
Upon arrival, we found the garbage disposal under the sink was detached and of course the sink inoperable. Turned out the plumber had discovered a leak earlier and instead of fixing it, they left it and failed to notify us prior to arrival. The maintenance team could not tend to it right away, we went almost a full day of stay with no working sink. An issue as such should have been addressed/fixed immediately regardless of time of day. Additionally, the code I was given for the lockbox was incorrect (the lockbox was unlocked). I found the correct code in the house information binder. Lastly, the garbage was halfway full on the side of the road with trash inside the recycle blue bin. There was a big cooler inside the showers outside that were moved to the back of the shower sometime during our stay. The area is really nice and where we stayed was quiet and a short 5 minute walk to the beach. Attention to detail on the small things would have gotten this beautiful home 5 stars from me. I loved the house and the split floorplan, however, the cleaning team needs to do a better job.
R&F H.
Aufenthalt von 3 Nächten im Juni 2025