Hôtel près de Carolina Renaissance Festival, Charlotte, Charlotte

« Nous n’avions pas la chambre commandée et ils nous ont chargé un extra pour l’avoir. Ils nous ont dit que Expedia ne communiquait pas le type de chambre et le nombre de personnes pour lequel nous avions réservé. Très mauvaise expérience ! Je doute que nous réserverons via Expedia à l’avenir… »

« We absolutely loved our stay! From the moment we connected with Ganga before arriving, we knew we were in great hands. We were traveling with a school group, and she went above and beyond to guide us step-by-step through the district payment process, making everything smooth and stress-free. When we arrived, Ganga and the entire staff welcomed us like family. Their warmth, attentiveness, and positive energy truly made it feel like we were walking into a home, not just a hotel. They were...

« Ill be staying at this location every time i go I'm very familiar with this location the pool doesn't open until May ill keep that in my mind »

« Très belle hôtel et très propre »

« Après 1100 km de route, quel bonheur que d’arriver dans un endroit accueillant. Personnel charmant, chambre spacieuse et très confortable. Nous gardons le nom de cet hôtel en mémoire pour toutes ces bonnes raisons. »

« Helpful staff and clean property »

« Less than my expectations. »

« Staff was very accommodating and polite. Location was perfect »

« Très bien »

« Great hotel »

« Great stage, Vijay at the front desk is very professional and accommodating. I wish the bar would be open for 6 hours per day versus 5, to accommodate late arrival at least 10:30pm. »

« hôtel neuve »

« Went to eat at wood lodge fire grill. Took at least 45 minutes to get 1 alcoholic beverage and ordered the seasonal brownie and ice cream stack. We took the food to the room and had to microwave the frozen brownies and the 2 scoops of chocolate sauce. Normally I would not have an issue but they were not very busy and the girl who took our order had to go check on it 3 different times. Then eventually went back there and I assume made it herself. I was not very pleased with this experience. Rest...

« Property was super clean an everything was wonderful!! Staff was friendly an willing to help. Will definitely be staying here agan »

« The check in process was our favorite. We were met by Hype the attendant at the desk with such fun and cheer. She recognized us everytime we walked through coming and going and always had a fun thing to say. We sincerely appreciate her and look forward to staying here again. look »