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Avis sur Chautauqua Harbor Hotel - Jamestown

3.5 out of 5
Chautauqua Harbor Hotel - Jamestown
10 Dunham Ave, Celoron, NY

Avis

9,6

Exceptionnel

Note des voyageurs de 10 (Excellent), d’après 853 avis sur 1001." "
Note des voyageurs de 8 (Bien), d’après 105 avis sur 1001." "
Note des voyageurs de 6 (Satisfaisant), d’après 28 avis sur 1001." "
Note des voyageurs de 4 (Médiocre), d’après 10 avis sur 1001." "
Note des voyageurs de 2 (Horrible), d’après 5 avis sur 1001." "

9,8/10

Propreté

9,6/10

Personnel et service

9,6/10

Équipements

9,8/10

Infrastructures et conditions de l’hébergement

9,6/10

Écoresponsabilité

Avis

10/10 Excellent

Deanna

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en mai 2024

10/10 Excellent

Melissa

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en mai 2024

10/10 Excellent

Margaret

Séjour de 1 nuit en mai 2024

8/10 Bien

Valerie

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Best hotel in the area this is my 3rd time staying it is really clean and beautiful scenic area
Séjour de 1 nuit en mai 2024

10/10 Excellent

Daniel

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Starbucks coffee on every floor! What else can I say? Great and friendly staff. Beds and pillows are top notch. The wife fell in love with the robes. Only place I will stay in Chataqua county.
Séjour de 4 nuits en mai 2024

10/10 Excellent

Nancy

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It was so beautiful and relaxing. Wonderful atmosphere! Lunch was amazing. The room was so spacious and comfortable. We had our own deck to relax on. We will be back !!!
Séjour de 1 nuit en mai 2024

10/10 Excellent

laura

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The room was clean, mostly quiet (upstairs person had heavy footsteps), staff were pleasant, right on the lake, and best of all.... the coffee stations on each floor to get early morning coffee.
Séjour de 4 nuits en mai 2024

10/10 Excellent

PINA

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great stay. Rooms and onsite location perfect!
Séjour de 1 nuit en mai 2024
Réponse de Sam Franchina - Front Desk Supervisor le 19 mai 2024
Hi Pina! Thank you for taking the time to let us know about your recent stay. We are so happy to hear that you enjoyed your visit, and we look forward to seeing you again very soon!

10/10 Excellent

MaryAnn

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024
Réponse de Sam Franchina - Front Desk Supervisor le 18 mai 2024
Hi MaryAnn! We are so pleased to see you enjoyed your visit to The Chautauqua Harbor Hotel. It was our pleasure to welcome you! We hope you will join us again soon!

10/10 Excellent

Richard

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024
Réponse de Sam Franchina - Front Desk Supervisor le 14 mai 2024
Hi Richard! Thank you for taking the time to let us know about your recent stay. We are so happy to hear that you enjoyed your visit, and we look forward to seeing you again very soon!

10/10 Excellent

Kathryn

Voyage en famille
Les points forts : Équipements
Great location. Dinner was good on the restaurant.
Séjour de 1 nuit en mai 2024
Réponse de Sam Franchina - Front Desk Supervisor le 14 mai 2024
Hi Kathryn! We are so pleased to see you enjoyed your visit to The Chautauqua Harbor Hotel. It was our pleasure to welcome you! We hope you will join us again soon!

10/10 Excellent

Todd

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Very nice
Séjour de 2 nuits en avril 2024
Réponse de Sam Franchina - Front Desk Supervisor le 14 mai 2024
Hi Todd! Thank you for taking the time to let us know about your recent stay. We are so happy to hear that you enjoyed your visit, and we look forward to seeing you again very soon!

10/10 Excellent

Maria

Voyage en couple
Beautiful location, excellent service
Séjour de 1 nuit en mai 2024
Réponse de Sam Franchina - Front Desk Supervisor le 7 mai 2024
Hi Maria! Thank you for taking the time to let us know about your recent stay. We are so happy to hear that you enjoyed your visit, and we look forward to seeing you again very soon!

10/10 Excellent

Wayne

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Beautiful property, beautiful rooms, great balcony, friendly staff. I will be back
Séjour de 2 nuits en mai 2024
Réponse de Sam Franchina - Front Desk Supervisor le 6 mai 2024
Hi Wayne! We are so pleased to see you enjoyed your visit to The Chautauqua Harbor Hotel. It was our pleasure to welcome you! We hope you will join us again soon!

10/10 Excellent

Jeremy

Séjour de 1 nuit en mai 2024

10/10 Excellent

Brenda

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Every staff person we met was super! The hotel and grounds are beautiful! We’ll definitely try to come back again.
Séjour de 3 nuits en avril 2024
Réponse de Sam Franchina - Front Desk Supervisor le 28 avr. 2024
Hi Brenda! Thank you for choosing the Chautauqua Harbor Hotel for your most recent stay. We appreciate you taking the time to share your positive experience with our staff. Our constant goal is to exceed our guests’ expectations through excellent service. Please keep us in mind when planning your next trip!

10/10 Excellent

Robert

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Very nice clean facility with great staff
Séjour de 1 nuit en avril 2024
Réponse de Sam Franchina - Front Desk Supervisor le 23 avr. 2024
Hi Robert! Thank you for taking the time to let us know about your recent stay. We are so happy to hear that you enjoyed your visit, and we look forward to seeing you again very soon!

10/10 Excellent

Doreen

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
.
Séjour de 2 nuits en avril 2024
Réponse de Sam Franchina - Front Desk Supervisor le 23 avr. 2024
Hi Doreen! Thank you for taking the time to let us know about your recent stay. We are so happy to hear that you enjoyed your visit, and we look forward to seeing you again very soon!

10/10 Excellent

todd

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en avril 2024
Réponse de Sam Franchina - Front Desk Supervisor le 23 avr. 2024
Hi Todd! Thank you for taking the time to let us know about your recent stay. We are so happy to hear that you enjoyed your visit, and we look forward to seeing you again very soon!

10/10 Excellent

Connie, Romulus

Voyage en groupe
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
The hotel itself is very nice. Our room was great and the grounds are beautiful. The staff was friendly. The only area I would improve would be lounge staff. Friday night was okay. Saturday night the bartender seemed annoyed with our drink orders. Breakfast on Sunday was very good and check out was easy.. That being said the area around the hotel is run down and there isn't much to do. This is the nicest place to eat or have a drink, so please improve the lounge experience. .
Séjour de 2 nuits en avril 2024
Réponse de Sam Franchina - Front Desk Supervisor le 23 avr. 2024
Hi Connie! Thank you again for your feedback. We look forward to another opportunity to serve you when you are in the area again. I will ensure your comments are passed along to the Food & Beverage department, as we continually strive to create a better guest experience.

10/10 Excellent

Sabrina S

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Lovely place for a quiet weekend with your family and friends ❤️
Séjour de 2 nuits en avril 2024
Réponse de Sam Franchina - Front Desk Supervisor le 23 avr. 2024
Hi Sabrina! We are so pleased to see you enjoyed your visit to The Chautauqua Harbor Hotel. It was our pleasure to welcome you! We hope you will join us again soon!

8/10 Bien

Michael

Les points forts : Propreté
Séjour de 1 nuit en avril 2024
Réponse de Sam Franchina - Front Desk Supervisor le 23 avr. 2024
Hi Michael! Thank you for taking the time to let us know about your recent stay. We are so happy to hear that you enjoyed your visit, and we look forward to seeing you again very soon!

10/10 Excellent

Michael

Voyage d’affaires
Great property. It was perfect for our business meeting and breakfast
Séjour de 1 nuit en avril 2024
Réponse de Sam Franchina - Front Desk Supervisor le 23 avr. 2024
Hi Michael! Thank you for taking the time to let us know about your recent stay. We are so happy to hear that you enjoyed your visit, and we look forward to seeing you again very soon!

10/10 Excellent

david

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Good for a nice getaway
Séjour de 1 nuit en avril 2024
Réponse de Sam Franchina - Front Desk Supervisor le 20 avr. 2024
Hi David! Thank you for taking the time to let us know about your recent stay. We are so happy to hear that you enjoyed your visit, and we look forward to seeing you again very soon!

8/10 Bien

Scott

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We had a noisy character above us.
Séjour de 2 nuits en avril 2024
Réponse de Sam Franchina - Front Desk Supervisor le 17 avr. 2024
Hi Scott! Thank you for taking a moment to share feedback from your recent experience. We want all of our guests to enjoy an exceptional experience from start to finish. Thank you for letting us know where we were not consistent with our goal. We look forward to another opportunity to better serve you in the future.

8/10 Bien

Heather, Warren

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Beautiful location and facilities. Rooms were spacious and well kept. Pool and hot tub were clean and running great during my stay as well. I do wish there was a continental breakfast offered.
Séjour de 2 nuits en avril 2024
Réponse de Sam Franchina - Front Desk Supervisor le 13 avr. 2024
Hi Heather! Thank you again for your feedback. We look forward to another opportunity to serve you when you are in the area again. I will ensure your comments are passed along to the Food & Beverage department, as we continually strive to create a better guest experience.

10/10 Excellent

Jim

Séjour de 2 nuits en avril 2024
Réponse de Sam Franchina - Front Desk Supervisor le 4 mai 2024
Hi Jim! We are so pleased to see you enjoyed your visit to The Chautauqua Harbor Hotel. It was our pleasure to welcome you! We hope you will join us again soon!

10/10 Excellent

Linda, La Habra

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Dinner was excellent! The room was more than adequate. Turn down service was awesome.
Séjour de 1 nuit en avril 2024
Réponse de Sam Franchina - Front Desk Supervisor le 9 avr. 2024
Hi Linda! We are so pleased to see you enjoyed your visit to The Chautauqua Harbor Hotel. It was our pleasure to welcome you! We hope you will join us again soon!

10/10 Excellent

Marie

Voyage en famille, Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Property is great. Area driving up to the property looks like a run down neighborhood. But that is not under the control of the property. This place is stunning!
Séjour de 1 nuit en avril 2024
Réponse de Sam Franchina - Front Desk Supervisor le 6 avr. 2024
Hi Marie! We are so happy to hear you enjoyed our property and we hope you'll join us again soon!

8/10 Bien

Allison

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 3 nuits en mars 2024
Réponse de Sam Franchina - Front Desk Supervisor le 28 mars 2024
Hi Allison! We are so pleased to see you enjoyed your visit to The Chautauqua Harbor Hotel. It was our pleasure to welcome you! We hope you will join us again soon!

10/10 Excellent

Randall

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Our first time staying here. Was a wonderful hotel. Would definitely recommend.
Séjour de 1 nuit en décembre 2023
Réponse de Sam Franchina - Front Desk Supervisor le 26 mars 2024
Hi Randall! We are so pleased to see you enjoyed your visit to The Chautauqua Harbor Hotel. It was our pleasure to welcome you! We hope you will join us again soon!

10/10 Excellent

Donna

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This is a beautiful resort on a beautiful lake. I wish they would leave the coffee and tea out past 11 AM.
Séjour de 1 nuit en mars 2024
Réponse de Sam Franchina - Front Desk Supervisor le 26 mars 2024
Hi Donna! Thank you again for your feedback. We look forward to another opportunity to serve you when you are in the area again. I will ensure your comments are passed along to the Food & Beverage department, as we continually strive to create a better guest experience.

10/10 Excellent

Kimberly, Stony Brook

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mars 2024
Réponse de Sam Franchina - Front Desk Supervisor le 24 mars 2024
Hi Kimberly! Thank you for taking the time to let us know about your recent stay. We are so happy to hear that you enjoyed your visit, and we look forward to seeing you again very soon!

10/10 Excellent

Jennifer

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Everything about this hotel is wonderful!!! I highly recommend it!
Séjour de 4 nuits en mars 2024
Réponse de Sam Franchina - Front Desk Supervisor le 22 mars 2024
Hi Jennifer! We are so pleased to see you enjoyed your visit to The Chautauqua Harbor Hotel. It was our pleasure to welcome you! We hope you will join us again soon!

10/10 Excellent

Valerie

Voyage en couple
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
The view
Séjour de 3 nuits en mars 2024
Réponse de Sam Franchina - Front Desk Supervisor le 22 mars 2024
Hi Valerie! Thank you for taking the time to let us know about your recent stay. We are so happy to hear that you enjoyed your visit, and we look forward to seeing you again very soon!

10/10 Excellent

Jessica

Les points forts : Propreté
All good
Séjour de 1 nuit en mars 2024
Réponse de Sam Franchina - Front Desk Supervisor le 22 mars 2024
Hi Jessica! We are so pleased to see you enjoyed your visit to The Chautauqua Harbor Hotel. It was our pleasure to welcome you! We hope you will join us again soon!

10/10 Excellent

Katrina

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very nice hotel and amenities, the staff was friendly and made us feel welcome. Great location on the lake!
Séjour de 1 nuit en mars 2024
Réponse de Sam Franchina - Front Desk Supervisor le 23 mars 2024
Hi Katrina! Thank you for choosing the Chautauqua Harbor Hotel for your most recent stay. We appreciate you taking the time to share your positive experience with our staff. Our constant goal is to exceed our guests’ expectations through excellent service. Please keep us in mind when planning your next trip!

10/10 Excellent

Robert

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The view of the lake was wonderful. Staff were very friendly and helpful.
Séjour de 2 nuits en mars 2024
Réponse de Sam Franchina - Front Desk Supervisor le 11 mars 2024
Hi Robert! Thank you for choosing the Chautauqua Harbor Hotel for your most recent stay. We appreciate you taking the time to share your positive experience with our staff. Our constant goal is to exceed our guests’ expectations through excellent service. Please keep us in mind when planning your next trip!

10/10 Excellent

Dan

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mars 2024
Réponse de Sam Franchina - Front Desk Supervisor le 11 mars 2024
Hi Dan! Thank you for taking the time to let us know about your recent stay. We are so happy to hear that you enjoyed your visit, and we look forward to seeing you again very soon!

10/10 Excellent

Joshua

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en mars 2024
Réponse de Sam Franchina - Front Desk Supervisor le 9 mars 2024
Hi Joshua! We are so pleased to see you enjoyed your visit to The Chautauqua Harbor Hotel. It was our pleasure to welcome you! We hope you will join us again soon!

10/10 Excellent

Patrick, Exeter

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Property, the staff and the restaurant here is amazing.
Séjour de 1 nuit en mars 2024
Réponse de Sam Franchina - Front Desk Supervisor le 7 mars 2024
Hi Patrick! We are so pleased to see you enjoyed your visit to The Chautauqua Harbor Hotel. It was our pleasure to welcome you! We hope you’ll join us again soon!

10/10 Excellent

evea

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mars 2024
Réponse de Sam Franchina - Front Desk Supervisor le 7 mars 2024
Hi Evea! We are so pleased to see you enjoyed your visit to The Chautauqua Harbor Hotel. It was our pleasure to welcome you! We hope you’ll join us again soon!

6/10 Satisfaisant

Heather

Voyage en couple
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service
Séjour de 1 nuit en février 2024
Réponse de Sam Franchina - Front Desk Supervisor le 2 mars 2024
Hi Heather! Thank you for choosing the Chautauqua Harbor Hotel for your most recent stay and for taking the time to fill out your review.

10/10 Excellent

Carrie

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great gem in this little town.
Hotel staff very accommodating.
Séjour de 2 nuits en février 2024
Réponse de Sam Franchina - Front Desk Supervisor le 29 févr. 2024
Hi Carrie! We are so pleased to see you enjoyed your visit to The Chautauqua Harbor Hotel. It was our pleasure to welcome you! We hope you’ll join us again soon!

10/10 Excellent

Mark

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Fine place to stay.
Séjour de 3 nuits en février 2024
Réponse de Sam Franchina - Front Desk Supervisor le 25 févr. 2024
Hi Mark! Thank you for taking the time to let us know about your recent stay. We are so happy to hear that you enjoyed your visit, and we look forward to seeing you again very soon!

10/10 Excellent

Sandra

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Beautiful spot. It is very quiet and restful in the winter. We enjoyed the views and the helpful staff. The dining room is very good. We also liked the museums and restaurants in Jamestown.
Séjour de 2 nuits en février 2024
Réponse de Sam Franchina - Front Desk Supervisor le 22 févr. 2024
Hi Sandra! We are so pleased to see you enjoyed your visit to The Chautauqua Harbor Hotel. It was our pleasure to welcome you! We hope you will join us again soon!

10/10 Excellent

Mary

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Beautiful property on the lake and the staff is very nice and accommodating.
Séjour de 1 nuit en février 2024
Réponse de Sam Franchina - Front Desk Supervisor le 22 févr. 2024
Hi Mary! We are so pleased to see you enjoyed your visit to The Chautauqua Harbor Hotel. It was our pleasure to welcome you! We hope you will join us again soon!

8/10 Bien

Guillermo

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Good
Good.
Séjour de 2 nuits en février 2024
Réponse de Sam Franchina - Front Desk Supervisor le 20 févr. 2024
Hi Guillermo! Thank you for taking the time to let us know about your recent stay. We are so happy to hear that you enjoyed your visit, and we look forward to seeing you again very soon!

10/10 Excellent

Valerie

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Loved everything
Séjour de 3 nuits en janvier 2024
Réponse de Sam Franchina - Front Desk Supervisor le 20 févr. 2024
Hi Valerie! Thank you for taking the time to let us know about your recent stay. We are so happy to hear that you enjoyed your visit, and we look forward to seeing you again very soon!

10/10 Excellent

Cristiana

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Beautiful, clean and welcoming hotel. The staff and facilities are impeccable. We love staying here and highly recommend it!
Séjour de 2 nuits en février 2024
Réponse de Sam Franchina - Front Desk Supervisor le 20 févr. 2024
Hi Cristiana! Thank you for taking the time to let us know about your recent stay. We are so happy to hear that you enjoyed your visit, and we look forward to seeing you again very soon!