Hôtel près de Centre commercial Westfield Southlake, Merrillville, Merrillville

« Nice location »

« Hotel impersonnel et chambre meublée assez basiquement mais propre et en bon état. Accueil un peu rude le soir mais très souriant le matin. En définitive un séjour correct pour une étape d'une nuit »

« This place smells like damp carpet. The breakfast is ok. They have wall unit ac, that also smells. Room are large that’s it »

« The suite was terrible. It was crowded, the carpet seemed dirty. The sofa bed mattress was old and stained. The blanket given was stuck together with something blue. The queen bed had a lumpy mattress which hurt my back. Hot water smelled like sulphur. There was mold on the floor near the tub. I’ve stayed here before in different kind of room and it was lovely. This room was unsatisfactory. The staff here is so pleasant. What a shame that this room was not up to standard. »

« When we entered our room, the air was damp and we realized the carpet was wet. When I called the front desk, they said it had been shampooed that day. Unfortunately, they did not turn on any fans or the a/c system to run the fan, so the moisture had accumulated in the air in the room until it felt damp like a high humidity day. The bedding felt damp as did our clothes the following morning. They said they could not move us because they were full, and they did not register our complaint. »

« The staff was extremely kind and helpful. Hotel and room was clean. My last stay at this hotel was not very pleasant but I decided to give it another try. My experience this time was way above my expectations. »

« Staff was great. Property needs some love ..a lot of rusted stuff around. There was a light smell of piss in the area where you first walk in. If they just invested some money and remodeled this would be an excellent Marriott property. Definitely bottom tier property for me but so grateful to be able to stay here last minute after I was booted out of my residence inn confirmed property two days before I arrived. »

« Stayed one week. Room was never cleaned. Spoke to front desk twice about the problem. It was never resolved. »

« This hotel is still under construction while the room we were given was clean and pretty nice. The bed was hard. The television did not work. We went to the office, but it was never fixed when we got there. We were charged $100 deposit and and it was not refunded that they said we smoked me and my boyfriend don’t even smoke. They kept our deposit refused to give it back so don’t stay at this hotel in Merrillville. There are many other nicer friendlier hotels in the area. »

« Residence Inn was very easy check-in. Staff was very nice and helpful. Rooms were very clean. Renovations were in process. Dishwasher was never bolted in so couldn't use. Even after calling maintance. They never showed up. »

« L'établissement est propre. Toutesfois les murs et plafonds ne sont pas bien isolé, donc parfois on entend dans les chambres. Le déjeuner est terrible. Céréales et beignes avec café et jus, pas rien de plus ! Pour dormir une nuit, l'hotel est bien, mais je passerais pas plus d'une nuit! »

« It was a very odd place. The check in check out counter is only open at certain times and look like a lot of people were living there instead of just staying there. The place was cheap I didn't see any bugs That's about the only thing it has going for it. »

« Good stay. »

« I don't know why this place is even listed! It looks abandoned. I didn't even bother checking in. If the inside reflects the outside, I wouldn't have my worst enemy stay there! To make matters worse, I couldn't cancel.....absolute waste of money. »

« It was just ok. »