Hôtel près de Centre commercial Westlake Yintai, Hangzhou, Hangzhou

« Love the location. Walking distance to Subway station, 清河坊，铜雕博物馆，德寿宫，even 西湖边。Staff super nice, lend me a power adapter to fit US laptop. Room facing street can see the small river and bridge. »

« Très bon séjour, très bel hôtel, à la fois confortable, moderne et traditionnel, le personnel est très sympathique et fait de son mieux pour aider. Je recommande vivement cet hôtel »

« Le personnel est toujours prêt à vous aider. La chambre est moderne et carrément connecté. L’entrée de l’hôtel est sur la rue piétonne impériale, ce quartier historique est très beau, le métro est à 300m sortie D. Bon petit déjeuner buffet avec plats chinois , croissants pain, beurre et confiture pour ceux qui mangent pas chinois, il y a aussi des fruits frais, le café est bon. Je recommande cet hôtel. »

« Wonderful stay especially we were bumped up to a huge premium room. Location was so convenient with a less than 10 min walk to In77 shopping area. Easy to call for Didi. The staff always had a smile on their faces and would walk towards us the moment they saw us walking towards the reception. We had parcels delivered n were strangely left at the pickup boxes in the building instead of hotel receptions. Staff were so swift and most helpful in picking them up. Even helped to call the delivery...

« Not bad it was very comfortable »

« Great location, clean rooms and very friendly staff »

« Stayed only 1 night, but the reception staff were warm and friendly. »

« Hôtel correct pour le prix et très bien placé. Avec une bonne rénovation ce serait top. Petit déjeuner médiocre »

« Excellent séjour et service parfait »

« Très bon service, grande chambre. Attention au prix du petit déjeuner! »

« Attention, l'hôtel n'est pas situé tel qu'indiqué sur la carte. »

« Free laundry machines but the gym was closed due to refurbishment. Rooms were fine although a little small and the sink was directly in the room rather than a separate bathroom. Breakfast had a good selection and only a 20 minute walk to the West Lake or a £2 taxi ride. »

« Albergo pulito nuovo con colazione a buffet buona »

« Very clean facility, excellent location, friendly staff. The only problem is finding the place. The listing on Expedia gives the address but it is the address of a complex. The hotel is on the 6th floor. If you face the front of the building (looking at Starbucks) the entrance is on the left side of the building. Look for the big lemon statue. »

« Surprisingly good location for West lake and nearby shopping stripe. Located in a quiet street, there is a night market just opposite on the road, and walking distance to West lake in 10 mins. Not your 4 star room, but comfort for a night stay. Facilities are a bit dated but checked-in was smoothand easy, the check-in instructions were clear. »

« The front desk staff were unfortunately not very friendly or approachable. Most of the time, they just stood there, and it was unclear whether they really wanted to be there to help guests. The floor in my room was very dirty. I had to ask the front desk if they could send the cleaner back to clean it again and bring extra towels. However, it didn’t happen the first time, so I had to ask again. On the positive side, the hotel’s location is good though. »