Hôtel près de Centre communautaire The Willow Centre, Norwich, Norwich

« Chambre impeccable Personnel très accueillant beau cadre »

« Parfait »

« Charming hotel but there was no heating in the bathroom which was very cold (10 C). You can feel the freezing cold through the windows and walls. »

« Only good thing was it's distance from railstation...hotel was dated and very depressing and above a nightclub...rooms on floors 1 & 2 no lift...no breakfast available although supermarket opposite »

« The property was clean. The staff were really helpful. The property is only about 10mins walk from Norwich city centre. We liked the room and appreciated that we could make our own meals if we wanted to. The room even had a washing machine. The only issue was there were less parking spaces than rooms which meant we were reluctant to drive anywhere once we had checked in as we may not have been able to park when we returned to the property. »

« Great location and pleasant surroundings »

« It was very homely and uncluttered. »

« One bath towel 2 adults? Blocked sink? Charged 15 pounds to check in an hour early when we booked 2 rooms for 3 nights. If you need to stay in this area it has a restaurant on site , it’s ok but not geat »

« We were four adults sharing one room, and unfortunately, the space didn't match what was shown on the website. The room felt cramped, with the beds taking up nearly all available floor space. The beds themselves were decent, but the overall comfort was compromised by the tight layout. The shower pressure was weaker than expected, which made for less-than-ideal rinses. During our stay, we experienced a heat wave, and the window ventilation was insufficient—there was only one small opening,...

« Pas de commentaires »

« Le lieu est absolument magnifique, la propriété, le parc, les arbres. En revanche les lieux de restauration ont clairement besoin d'un manager. Malgré le nombre conséquent de personnel, le petit déjeuner n'était pas régulièrement fourni. Les employés sont cachés à droite à gauche, occupés à plier des serviettes en discutant ou en consommant des bouteilles cachées dans les placards... Un soir nous avons attendu 1h notre commande de repas alors que nous étions avec 2 enfants. C'est vraiment...

« Excellent hotel! Excellent staff. I arrived late due to being held up at work so called ahead, the chap on the phone was kind enough to wait 1hr30 past the check-in deadline for me to get there, thank you! Had only booked the single room for 1 night, while the room could be classed as a little snug it was nothing less than very comfortable. The room is very well presented and incredibly clean, bed was super comfy and bathroom was spotless and of a decent size. Paid extra for the Full English...

« 4 Ashland, room 1 - Sink basin drain blocked Front garden needs clearing of dandelions and 100s of cigarette butts Vomit on steps needs cleaning off »

« Qualite du service Emplacement »

« Proximity to the train station is quite nice and the staff were very friendly. Unfortunately, I can’t recommend this hotel because the room itself was not well maintained. There was black mould growing in the shower because it wasn’t properly sealed. I also couldn’t find a pillow that was very comfortable. But the most frustrating part was there was an intermittent and very loud rumbling sound in my room that kept me awake almost the entire night. I turned off my AC but that didn’t stop it. The...

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