Hôtel Centre-ville de Gatlinburg, Gatlinburg

« Liked the check in lady »

« Location was good. Quiet at night. Place was clean but could use. some maintenance. Painting & finishing touches. But on the whole is was a good place to stay! »

« Un hôtel très agréable situé au bord d’une rivière à 2 pas de la rue principale de Gatlinburg. Personnel très accueillant et serviable. Nous avons eu une grande chambre avec 1 lit queen size. Une salle de baignoire. Frigo et micro-ondes Propre et spacieux. Inclus le petit déjeuner bien achalandé. Nous recommandons si vous souhaitez decouvrir le Great Smoky Mountains NP »

« Unfortunately, we would not stay here again. We arrived after midnight and were exhausted, but no one came to the front desk for at least 10 minutes. When the employee finally arrived, she was on her phone and spent much of the check-in complaining, which was not a great first impression. We had two rooms, and both were poorly maintained. There was dirt and paint residue in the bathtubs, and overall the rooms did not feel properly cleaned or cared for. The advertised "world-renowned breakfast"...

« **★★☆☆☆ Disappointing Stay – Not What We Expected** Unfortunately, our stay at the Edgewater Hotel in Gatlinburg was very disappointing. The biggest issue was the way we were treated by the staff. I emailed the hotel with concerns about our room, specifically because we had paid for a river-view room and the view was not what we expected. Instead of trying to understand the concern or offer a possible solution, the response I received came across as rude, hateful, and dismissive. If you are...

« Tres grande chambre mais manque un coin cuisine et plusieurs prises électriques ne fonctionnaient pas Petit dej tres moyen pas beaucoup de choix »

« très bon séjour »

« We liked the hotel because it’s in the center of garlinburg so everything is close , nice views to the mountains , other than that they need to pay attention when they do housekeeping because they don’t check the shampoo or conditioner , they need to put bigger towels , the tv control didn’t work after we went two times to the office , »

« Nice place to stay near everything ! »

« Hotel tres bien situé ! Chambre spacieuse. Petit déjeuner de qualité, peu de choix, mais produits frais et faits maison ! C'est rare ! Personnel disponible et tres gentil Parking sur place, privé, tres utile dans cette rue tres animée »

« Gross »

« Nicely located to make downtown within walking distance. »

« We like the convenience to walk downtown and we enjoy bringing our dog. The staff is super friendly and helpful. Our room is large and comfortable. Wi-Fi was good. »

« Très bien placé en terme de prix et de proximité du parc GSM, bon petit déjeuner. Mais proprete à revoir. Bâtiment, étage, ascenseur, couloir .... »

« Très bon hôtel avec toutes les chambres avec la vue sur la rivière. Hôtel calme avec le personnel très disponible et accueillant. Dommage que la salle du petit déjeuner soit toute petite avec l'obligation de manger dans le hall. »

« Very dirty and old »