Hôtel Centre-ville de Montgomery, Montgomery

« Friendly staff, unique home, and overall excellent experience! »

« The hotel was under construction and no one warned us at all, very early we were awakened by the noise of wood cutters and hammer blows, the night before when I checked in" I asked for a room away from the elevator to avoid noise and they said they had nothing because the hotel was full to its capacity, which was a lie since what it really was for the construction, I stop by the lobby to talk about this with the manager, and they don’t have one available until tomorrow morning »

« I really appreciated the service at the breakfast. »

« Very nice hotel really enjoyed this stay »

« The property is dated and not well maintained. As soon we walked in their was a musty/mildew smell. That smell followed throughout the entire hotel. Check-in was longer than expected, the front desk person was distracted and forgetful. The room was tidy but cleanliness was not great. Mold in the shower, dust everywhere and of course the musty/mildew smell. The fire alarm went off early morning (a little past 5:30 AM) on a Sunday but what shocked me the was the lack of communication from the...

« Pros: Decent breakfast bar Friendly, helpful front desk staff Cons: No walk-in shower - misleading picture on website Quite dated bedroom and bathroom - disappointing, considering it’s managed by Hilton and is a 3 star »

« I never saw any staff, but the room was clean. The air conditioner worked well and the parking was sufficient. The rooms were old. Ours looked like it previously been an apartment with a kitchen , but it did the job. The bed and bathroom were clean and the price was more than fair. »

« Dirty room, bad smell, lots of dust and long hair in the very old looking bathroom, noisy AC, shower head with no pressure, dirty windows … I really enjoy best western venues in general, this one was, by far, the worst I’ve been to »

« The staff and property were in excellent !! Thank you Sarah for all of your help . Great place to stay with pets »

« The facility was very clean. Front desk staff member was able to help me surprise my son who was also staying in the hotel. There was a free social on the night we arrived. Good experience and would stay there again. »

« Variedad en el desayuno muy rico »

« This property definitely does not live up to the usual Best Western standard. When behind the counter, hotel staff could barely be bothered to get out of their chair or to stop private conversations long enough to help guests. Upon inquiring about an ice machine, I was informed they didn’t have one. There was one. It just didn’t work. I was very rudely told to walk across the street to a gas station for ice. There was lots of noise 24/7. Banging and running could be heard from the floor...

« The suite was very large and comfortable. Staff was nice. The room had a slight smell, like the carpets needed cleaning or had been cleaned with a fragrance solution. Might be a problem if you have allergies or if fragrance causes headache. »

« The outside building needs a fresh coat of paint, very outdated with the new ownership. Need a Better breakfast!!!!! »

« Absolutely beautiful property and the nicest people! »

« PLEASE ADVISE BEFORE BOOKING Unfortunately, our stay was not a good experience. When we arrived, the entire building felt extremely hot and stuffy. The AC unit in our room was turned completely off, and with 90-degree weather outside, the room was unbearable. It took about three hours before it finally cooled down enough to be comfortable. Cleanliness was also disappointing. We saw two baby roaches during our stay, there was rust all around the sink area, and overall the room just did not feel...

« idem "donnez un titre"...... »

« continental breakfast consist of cereals, Coffee was cold. microwave was broken. low water pressure in the bathroom. otherwise room is clean »