4/10 Médiocre
Shauntae E.
7 nov. 2025
Les points faibles : Propreté
As a first timer, I would use this service again, but not for this home. I am picky but this... The size was perfect, but it lacked attention to detail and cleaning. The house (along with 2 or 3 on either side of it) were the only nice ones and clearly don’t blend with the neighborhood. They had a high chair, but it had some other kids toy in it. The cleaner, who arrived early, actually thought it was ours so I know it wasn’t left there as a perk. The kitchen had cookware, some utensils, dishwater pods, etc. but a lot of it had missing pieces (not all the knives in the knife block, missing/chipped plates and bowls, rusted cookware). It looked like the leftover mix-and-match items that you give to a college kid or find at a yard sale. All the bar chairs are missing buttons, the vertical blinds were missing or damaged, the walls were dirty in most of the rooms and the stairwell, and the carpets were not cleaned nor vacuumed. In some of the rooms, you can see where it was vacuumed before in certain spaces like behind the door or in the closet, but you can tell it had not been recently done. Then the “cleaner” was dropped off via some ride-share service with a basket and a vacuum, and did not give me professional cleaner vibes and I’ve dealt with far too many cleaners/cleaning services in my career. To top it off, I had to set the thermostats to a certain temperature, strip only the used beds, gather only the used towels, and load the dishwasher. I hope this is not the standard.
Shauntae E.
Séjour de 3 nuits en octobre 2025